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Education psychology chapter 1
Essay on communication strategies for effective communication in healthcare settings
Communication fundamental in health care
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Recommended: Education psychology chapter 1
Twenty-five pairs of student eyes rested on me, waiting for me to lead them in a test review. That was the semester, my first time as a biology teaching assistant, I gained an appreciation for education. After switching majors 3 times and considering a wide spectrum of careers, I finally realized I wanted to be an educator. Friends, co-workers and professors suggested that I pursue a PhD and become a college professor. However, I chose pharmacy.
Although I was told that education and medicine are separate disciplines, I know the two are intertwined. As a pharmacist, I can serve my community by using healthcare as a vehicle of education.
Through my volunteer work in the pharmacy, I have often noticed a lack of communication between patient, healthcare provider and insurance company. Experiencing this as both a volunteer and patient, I know how frustrating this can be. Patients do not know enough about their conditions, medications, and insurance plans. They feel helpless and lost. Pharmacists, with their knowledge of insurance companies and medication, are equipped to help these patients. I have seen Chuck, the pharmacist I volunteer under, assist stressed patients, helping them communicate with their insurance companies and doctors. By doing so, he teaches them how to deal with similar situations in the future.
This desire to
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I assist patients at the cash register, deliver medication to post-surgery patients, and work with the head pharmacist. While delivering medication, I have learned to communicate with patients in a way that fosters trust and reduces stress. Watching Chuck at the pharmacy has taught me that clear and personable communication is the hallmark of a successful pharmacist. Chuck strives to create relationships with patients in order to improve patient understanding. My volunteer experience has taught me communication skills that I will utilize as a
Ultimately I decided that a career in Pharmacy was perhaps the best way for me to utilize my talents, while at the same time meet my passionate desire to make the world a better place. What better way to help people than to give them medicine? From that point onward my decisions have been geared towards achieving my goal of becoming a Pharmacist. I realized that going to college for 7 or 8 years to achieve my dream was going to be a very expensive proposition. So I took as many AP and community college classes as possible to lessen the financial burden on myself and my parents. Luckily one of the colleges that had a Pharmacy School that I applied to also offered me a
They are scared. Dealing with health insurance is very frustrating when someone is ill. Show compassion, and if needed, help the patient with their questions regarding insurance This group does not need extra stress of physicians telling them that their health insurance does not cover certain treatments and or medications. Physicians should try to connect with the patient and be sensitive to the hardships faced by those with long-term illnesses (Kowalczyk).
“Don’t you worry, I’ll make sure we will get everything sorted out for you,” spoked the pharmacist to an overwhelmed patient. This was my first day shadowing a pharmacist at the UC Davis Medical Center during my winter break from college. I witnessed my shadowing pharmacist patiently consulted this patient on multiple medications, ensuring he followed the instructions with his take home prescriptions before discharging from the hospital. Over the course of this shadowing experience, I observed how pharmacists collaborated with doctors to provide the best pharmaceutical care and helped facilitate smooth discharge process. I was amazed at their extensive knowledge of not just pharmaceutical drugs but also on different disease states, social
Another role of a nurse is to be the patient’s advocate and “eyes and ears” of the doctor. The nurse gathers first hand information from the patient and reiterates it to the doctor. The nurse and doctor work together to find a diagnosis. Verbal communication between doctors and nurses are essential to provide a successful outcome for the patient. Barrett, Selman, and Thomas (2005), believe verbal communication between nurses and doctors is viewed as necessary for “joint decision making based upon shared professional perspective’ which enables those involved to articulate their own perspectives, listen to the views of others and negotiate outcomes’” (as cited in Astbury, 2008). If there is weak verbal communication or tension between doctors and nurses, the workplace can become negative. A negative relationship between doctors and nurses and poor verbal communication can cause frustration and potentially harmful outcomes for the patient. The Centers for Disease Control and Prevention released a list of the leading causes of death in the United States and deaths due to medical errors was third (Neese, 2015). In 2013, The Joint Commission estimated 80% of these cases were due to miscommunication (Neese, 2015). Pratt reflects on how in her years, she had to deal with plenty miscommunications regarding medications, especially when patients are discharged (C. Pratt, personal
When you ask people what you think when word “pharmacist” come to your mind? They often say pharmacist have to deal with variety of legal drugs. From my personal opinion, when I hear the word “Pharmacist”, I think of helping others. This inspiration came from my Health Science class I took in twelve grade. Until senior year of my high school, I did not know what I wanted to be. But it all changed, after my first shadowing experience at pharmacist station. There I learn about what exactly the pharmacist career is about, what are some of the equipments used in the field and how I can contribute the knowledge I receive here to help others.
Due to the dramatic increase in health care cost, health care experts advocates a team based care model in which health providers communicate and work together to meet the needs of patients, especially those with chronic conditions. Traditionally, patients visit multiple specialists, pharmacists, primary care doctors for different health issues. This norm has resulted in creating a complicated communication gap between health providers, as primary caregivers often are clueless to the other conditions or complications the patients have, confusing patients’ ability to follow clinical decisions, hence increasing hospitalization rates. In order to better serve patients’ needs, reduce hospitalization rates and ultimately reduce healthcare cost,
...ed throughout this paper that a career as either a pharmacist or physician would be perfect careers for me, due to the fact that they are equivalent with my interests, values and goals in life are. There is a lot of hard work involved in these professions, but my love for helping people would carry me through the stresses involved in the schooling and work required of a physician or pharmacist.
As a pharmacist, it is important to be skilled in nonverbal communication and effective listening. Pharmacists should also be able to overcome communication barriers and effectively cope with conflicts. A pharmacist who is able to incorporate all of these concepts into their practice will succeed at caring for patients.
I found the feedback the pharmacist gave me to be most effective in educating me and improving my clinical skills. The pharmacist’s comment about my lack of non-verbal communication was especially relevant. Mehrabian’s (1981) research shows that 55% of meaning is in facial expression, 7% in spoken words and 38% in tone of voice. Therefore, for more effective communication and patient education it is important that my body language is engaging and appropriate to the situation.
In high school, I was among those students who always indicated that I will be going college. However, unlike most people I seem to meet these days I did not know that I wanted to be a doctor. When it was time to head off to college, I was still unsure of what I wanted to pursue. As most college freshmen, I did not know what major best suits my personality. I desired a career that would define who I am and a career that is self-gratifying. However, the path that I should follow was unclear to me. Because of my uncertainty I failed to see that my parents dream became my reality. As I began my college experience as a nursing student, I felt somewhat out of place. I realized that my reason for majoring in nursing was my parents' influence on me. They wanted me to believe that nursing is right for me. I always knew I wanted to go into the medical field, but I felt that I needed to know how to choose a medical specialty that I feel is right for me. My first step was to change my major. I chose to change my major to biology. My love for science led me to this decision. I began to explore the opportunities open to biology students.
Because I loved volunteering with patients at Veteran 's Victory House, a nursing home where my mother is a CNA, I thought that becoming a clinical pharmacist in that type environment would be the best for me. The best part about being a pharmacist is how easily accessible they are to patients and how there is so much trust behind their expertise. I had never realized just how many patients rely on pharmacists for their expertise on dosage, timing, and interactions of the medications. Each question a patient has at CVS gives me the opportunity to learn something new and interesting about medication. I want to complete a Pharm.D. program so that I can be that trusted professional that patients seek out. Working in the pharmacy has given me experience, communication skills, basic knowledge of commonly prescribed medications, time management skills, as well as helped me further develop my ability to work well with
I pleased to apply to the PharmD program as the program is one area that corresponds to my career dreams. Being part of this program gives one the opportunity to gain an excellent experience in working and collaborating with various health care providers in the ward. But more importantly, it facilitates a practical environment in dealing more closely with patients. Hence, it helps to provide the ultimate health care services to patients. Also, it permits me to carry on gaining different knowledge, skills, and values in addition to those I have already developed during my undergraduate studies. My interest in being a clinical pharmacist was first aroused during my SPEP rotation in the hospital setting where I was really impressed with the role of clinical pharmacists who provide a consistent process of patient care with healthcare teams to maintain the appropriateness, effectiveness and safety of the medication use. Unlike a pharmacist, a clinical pharmacist has a more diversified responsibilities and closeness to direct patient care. Moreover, provides
Effective communication skill is vital for health careers success. For Pharmacy Technician, Communication skill is perform to communicate undoubtedly and adequately with patients, their family members, physicians, nurses, pharmacists and other health care professionals. There are two categories of communication skill 1) verbal 2) nonverbal. The main objective of this essay is learning various elements of verbal and nonverbal communication and identifies obstacles that impact communication. Effective two ways communication eventually provide benefits to patients experience, trust, satisfaction and better adherence with medicine uses. Being effective communicator requires practice and serious attempt to manage conversations with
Though pharmacy school is long and arduous for many, for me it was a journey that I wanted to make the most of. Each year I learned more and I developed more, not only as a student, but as a person as well. Even still, I wasn’t sure exactly what I would do with my pharmacy degree until I entered into the fourth and fifth years of my degree program. It was then that I began taking classes in therapy
During my time as a student I have been able to develop the way I learn and interact with others to a degree that has also helped me to mature into a better person. I have come to believe that this maturity will help me to develop into a better thinker as well, one that has the patience to listen and take consideration of what others have to say. I consider the act of learning a two way avenue that has to be taken seriously. It is one that involves the teacher, and the protégé. It has been, and will continue to be, my absolute goal as a student to become a diligent protégé and acquire all of learning my teachers have set in front of me. The way each of them have helped me to think about how my actions, and the way I choose to study my lessons and develop as a student, has made a tremendous impact on my life. This impact is one that I will carry into the future as I myself advance in my professional studies.