Muzz Buzz Information:
Muzz Buzz was first founded in Belmont, Western Australia in 2001 and soon found to be a success and began franchising in 2004 and later started to franchise the business out of Western Australia in 2006. Muzz Buzz now has around 53 stores together across Australia. Muzz Buzz is a Western Australian started business and primarily based here with 38 drive thru’s. Having a large selection of foods and drinks to select from it makes it simple to come to Muzz Buzz because it is all there! It is known for its coffee that is served quick, conveniently and is also satisfying! Muzz Buzz is unique with its different cup sizes available for different drink selections! For coffees and other hot drinks you can choose from a Short, Tall, Grande or a Really Big One! For the frappes, fruity blastz and other refreshing drinks you can choose from a tall and Grande size. The famous buzz balls also come in all of the cup sizes and the yummy short bread biscuits you get with your coffee can also come on their own in a full ($2.50) and a half ($1.00) kids cup size! Muzz Buzz is a franchise run by different owners so I chose to interview Brad Hope who owns and runs the Mandurah and Erskine locations. Because Brad owns two stores I am going to complete my assignment only on the Mandurah store. Brad first opened the Mandurah Muzz Buzz in October 2007, when he first did this he used a bank finance to pay for the business. Through the Mandurah store there is between 13-15 staff members that also do shifts at the Erskine store if needed.
Five characteristics of management, which contribute to success.
According to Brad the characteristics of management that contribute to success can be broken into six categories. The first one being a...
... middle of paper ...
...t as it costs the owner of the business to have Eftpos available. If no one, or barely anyone, is using Eftpos it is a waste of money but you also have to be careful about the amount that do as an increase can mean a bigger percentage of money being paid to the bank.
Works Cited
Fig. 1: http://en.wikipedia.org/wiki/File:Frederick_Irwin_Anglican_School_Crest.png (10/02/2014)
Used to borrow Frederick Irwin Anglican School logo.
Fig. 2: www.orphanmarketing.blogspot.com (10/02/2014)
Used to borrow Muzz Buzz logo.
http://www.muzzbuzz.com/au/ (14/2/2014, 15/2/2014)
Information on Muzz Buzz business.
http://en.wikipedia.org/wiki/Innovation (15/2/2014)
Define innovation.
http://en.wikipedia.org/wiki/Muzz_Buzz (15/2/2014)
Information on Muzz Buzz business.
http://www.ap-institute.com/Key%20Performance%20Indicators.html (17/2/2014)
Define key performance indicators.
A Review and Assessment of Its Critiques, Journal of Management, SAGE. Viewed on5th April 2011, at http://jom.sagepub.com/content/36/1/349.full.pdf+html
Kinicki, Angelo, and Brian K. Williams. Management: A Practical Introduction. New York: McGraw-Hill Education, 2013. Print.
The Effective Manager: Perspective and Illustrations. Ed. Jon Billsberry. Thousand Oaks, CA: SAGE Publications: 287-294.
Leadership is the defining factor of a successful organization today. With the large number of companies in the world, there are just as many leadership styles. Understanding the different leadership styles is vital to the development of a management team as well as the organization. Matching the leadership style with the type needed for the organization in that point in time will impact the company in a positive manor. We can see examples of that in large corporations that will experience a shift in management when the level of production falls under a certain benchmark. The Blake Mouton Managerial Grid consists of five different leadership styles. The different styles outline the behaviours, traits, attitudes and focuses of the various leadership styles. The five styles are; Country Club, Impoverished, Middle of the Road, Team Leader, Produce or Perish leader. The model outlines how emphasizing on a particular area such as production could have negative repercussions onto another such as people. The grid is based on the idea that when the concern for both production and people are high, employee engagement and production will rise as well.
Kinicki, A. & Williams, B. (2012). Management: A Practical Introduction (6th ed.). New York, NY: McGraw-Hill Irwin.
After Bill George and Peter Sims interviewed all 125 managers, they found a common thread throughout each of their interviews: their life stories impacted their passion to lead. After expe...
Samson, Danny, and Richard Daft. Management . 3rd Asia Pacific ed. South Melbourne, Vic.: Cengage Learning Australia, 2009. Print.
Whetten, D. A., & Cameron, K. S. (2011). Developing Management Skills (eighth Ed.) [E-Text]. Retrieved from http://www.coursesmart.com/developing-management-skills-eighth-edition/david-a-whetten-kim-s-cameron/dp/9780136121046
Robbins, S., Bergman, R., Stagg, I., Coulter, M. 2006. Management 4th Ed. Frenchs Forest. Pearson Education Australia.
Jones, G. R., & George, J. M. (2011). Contemporary management. (7 ed.). New York, NY: McGraw-Hill.
Peterson, O. T., & Van Fleet, D. D. (2004). The ongoing legacy of R.L. Katz: An updated typology of management skills, Management Decision, 42(10), 1297 – 1308. doi: 10.1108/00251740410568980
Robbins, S. P., & Coulter. M. (2014). Management (12th ed.). Retrieved from: Colorado Technical University eBook Collection database.
My first test score is for the “A twenty first century manager” assessment. I scored an 8 and this assessment give you your profile of management foundations. The reason why I sc...
Management is not just about making decisions, watching over employees, and bossing others around. Good management result is satisfied customers, who provide better customer service. In order for new managers to be successful they need to be about to have good communication, human skills, and ability to motivate others. The ability to do these skills effectively makes a big difference in a manager and the company’s overall success. Companies depend on managers to fulfill skills and knowledge to help their company excel. The knowledge managers need to possess is technological inclined and globalization. Effective management can enhance a company’s performance by contributing to employees and customer satisfaction, productivity, development (Noe, Hollenbeck, Gerhart, & Wright, 2010).
Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager’s face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.