Mtc Case Study

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MTC is a small family owned business with only a handful of employees. However, it has a high inventory turnover and over 1.5 million dollars in monthly sales with customers around the world. The CEO of the company is a brilliant business man with over fifteen years of experience in the IT Hardware exchange market. MTC seems to be a stable business financially, even though, they have some issues with their human resources. The company experienced trade secrets theft from a former employee who opened a competition business while working at MTC. After this management has been very careful about business information and the company require to employees to sign a confidentially agreement in order to stay. Although, the employees agreed with that they have been feeling a profound trust issue from management. This has brought the impression to MTC’s employees that managers have a lack of appreciation and a deep individualism behavior. At the same time, these circumstances appear to be the result of employee’s low satisfaction; which apparently it is generating inventory damages, duplicate shipments, employees’ absences, and unfulfilled goals.…show more content…
The company culture is the “share set of beliefs, expectations, values, and norms that influence how members of an organization relate to one another and cooperate to achieve the organization’s goals” (Jones & George, 2016, p. 300). MTC goals are very clear about growth, expectations, and customer service. However, creating a company culture is not only established goals, rules, and regulations for employees. It is to find meaningful ways to incentive employees to work as a team towards the company’s success. MTC’s deficiency in stablishing values to embrace and protect the human resources in the company is
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