The mock patient interview provided an opportunity to practice and reflect on my communication skills and techniques as a Year 2 student about to enter the clinic. The interview scenario revolved around a patient exhibiting entitled behavior, expressing desires for esthetic dental work on anterior maxillary teeth while raising concerns about appointment length and overall experience. Through this analysis, the goal is to identify strengths and weaknesses in communication strategies employed during the interview and propose areas for improvement. During the interview, I aimed to address the patient's concerns while maintaining professionalism and ensuring patient comfort. I attempted to shift the focus of the conversation to aspects within my …show more content…
A better option at the moment would be reflection. I should have said, “It sounds like you are apprehensive about the care you will receive here.” The purpose of double-sided reflection is to reflect on current behavior versus the desired outcome. It may result in an increase in motivation for the patient to change their behavior and resolve any ambivalence. In this case, the patient would have to weigh their desire for dental work against the inconvenience of longer appointments. The purpose of reflection is to label the emotion or underlying message of the patient so that it has less power to disrupt what you are trying to accomplish. Reflection often results in greater discussion of the issue. If I used that as a response, I could have created an open dialogue about her concerns and do my best to ease her anxieties. I started the interview by introducing …show more content…
The first would be allowing time to get to know the patient better before jumping into the health history. Another alteration I would have made was asking more open-ended questions during the medical history, instead of quickly going through the list. Health history forms may be difficult for patients to fill out, and errors are common. If I started a conversation about the patient’s health instead of organizing it with yes or no questions, it would have provided a better understanding. I also wish that I had gone more off-script instead of following an outline when it came to addressing patient concerns. At times I became too focused on touching every point instead of a naturally flowing conversation. By having a list of things to accomplish rather than a complete outline, I may be able to achieve this. The communication skills used most frequently in this interview are guiding. Guiding style is when the clinician and patient work together to help identify the patient’s goals and how they can be best achieved (Rollnick et al. 2007). The 'Secondary' of the 'Secondary' of the 'Secondary' of the 'Secondary' of the ' This style of communication is patient-centered, empathetic, and
Human resource management (HRM) processes are crucial to the success of an acute care hospital facility. In this paper, I will give insight on how HRM processes have to align with the organizations goals and objectives in order to operate successfully. Hiring, training and benefits are a few of the major roles that human resources control in an organization. Therefore, it is important that human resource managers are abreast of all current policies and procedures. Examine a significant way that the
jobs, etc. Mock interview and Practice: You can form a group of 4-5 like-Minded individuals, as the planning and preparation for the interview is better not done in isolation. Try giving as many mock interviews as possible. Take the feedback of those mocks earnestly and work on them to rectify any mistakes. The purpose of giving mock interview is to 'smoothen' the 'rough edges' and create a polished Personality, which you can be confident of. Be level-headed throughout the mock interviews and during
Mock Therapy Assignment Chantiara L. Johnson Capella University Introduction: In this paper, the readers will learn that I, Chantiara Johnson, played the role of a therapist. My friend, who is a college Sophomore played the role of client. I will use the techniques that I learned during the first three weeks of this course; these techniques will help me conduct the interview with my client. Throughout this interview, I will mock and reflect a therapy session of a client who
and critically reflect nursing key challenges that student nurses may face, throughout the process of the transition phase. The nursing key challenges chosen for this essay include professionalism, preparation, personal factors, competency factors, patient- centered care and job satisfaction. These nursing challenges will be thoroughly discussed and supported by current evidenced based research and nursing literature. Transition is defined as a process or period of change from one state or condition
Hanover area. My student is in elementary school and when I’m on campus we meet twice a week. As her sibling, I plan activities for us to complete throughout the year. My sibling has developmental disabilities and I’ve learned how to be a much more patient, flexible, and gentle person. I truly enjoy spending time with my sib and we’ve made great memories. While I’m campus, I also work with Professor Mary Albert in an
Null hypothesis (Bryman, 2006). The mixed methods approach often combines both the theoretical and technical aspects of qualitative and quantitative approaches (Hesse-Biber, 2010). Researchers feel that this approach is a worthy fit for in-depth interviews, participant observations, and historical reviews (Bryman, 2006). Researchers often utilize a mixed approach as the empirical method to gather data. This manner not only
Research has shown patients who have a stroke while hospitalized for another reason have worse outcomes than patients receiving treatment in the Emergency Department (ED). There are many reasons for this such as sicker patients, more severe strokes, lower adherence to process-based quality measures, and lack of a response team. Improving response and treatment time to in-hospital strokes at Hospital A by including a physician on the Rapid Response Team is the focus of this paper. According to the
study medicine; and it was his encounter with one of his medical lecturers, Dr Joseph Bell, that was to have a profound influence on the subsequent creation of the fictional detective Sherlock Holmes. Before diagnosing his patients' illnesses, Dr Bell would observe his patient and deduce details of their past and present daily lives, which might prove significant. In creating Sherlock Holmes, Conan Doyle developed this practice of observation into what he regarded as a scientific approach to detection