Methods of Communication at Portmeirion

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Recommended: Advantages and disadvantages of oral and written communication

Methods of Communication at Portmeirion

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In this section I am going to describe the different types of

communication within Portmeirion together with the use of ICT.

Here are some examples of written communications that Portmeirion use;

* Letters: ICT now have a major part when writing letters because a

lot of company’s prefer to word process them as it quicker,

simpler and neater. Letters can be sent home to make customers

aware of the latest offers.

* Notes can be used to inform work colleges of meetings with the

rest of the company.

* Faxes

* Text Messages:

* E-Mail: ict is used because letters are sent electronically

· Notices for Notice Boards): ICT could be used as they could display

notices on notice boards using Word or Powerpoint or a DTP package –

posters done on the computer always look more attractive and neater –

also they can be saved an edited in the future.

* Reports: could be written for major areas of development or

concern using ICT.

* Agenda

* Records: of customers and daily sales etc could be saved on file

using ICT.

* Magazines: company’s could publish magazines and other promotional

literature for sending out information

* Diaries

* Memos are used to remind workers of certain events and to pass

messages between departments

* Contracts and other personnel documents

* Calendars

* Invoices and other financial documents

* Cheques (payments)

* Graphs and Charts

* Reports can be used to make reports on employees, purchases and

exports.

* Posters and leaflets are used for advertisements

*

Here are some examples of Oral Communication that Portmeirion use:

* Telephone

* Voicemail

* Web Cam & video conferencing

* Meetings

* Answer Machine

* Requests

· Office (could send messages)

* Discussion

* Dictaphone

* Training sessions

* Face to face talking

* Vide

* Interviews

C2 C3

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Are methods of communication at Portmeirion effective?

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Portmeirion's communication is very effective in my opinion or else

the business wouldn’t be as successful. This is because every business

needs to communicate with its workers or the workers need to

communicate with each other. A way that this is shown is if the Sales

and Marketing department is doing a new promotion that they can tell

the ICT department to send a letter out to all the customers of

Portmeirion by mail merging which requires ICT

Written communication outside of the business

Word processing, excel, e-mail and fax are some of the ways that

written communication is used outside of a business. These are very

effective because if the company is doing a new production they can

send a letter to all the companies’ customers by mail merging this

means that they can send the same letter to different customers by

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