Mental Health Center Case Summary

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On January 30, 2018, the Office of Inspector General’s Office (OIG) received a hotline report alleging Dr. Katrina Alexander committed abuse, fraud, mismanagement and waste against the VA by purposely lying and manipulating scheduling to receive un-deserved overtime pay, misleading providers, clerks and patients about availability in her schedule. Further, the Psychologist doubled billed for groups, misused the billing codes for psychological testing getting her higher Relative Value Units (RVU), possibly overcharging patients, then allowing her to appear as working more than any other provider. The claimant alleges that this is causing significant access issues for the Mental Health Center (MHC). Additionally, leadership at the facility permitted the Psychologist sole control of her schedule (only Mental Health provider in MHC with this permission) that led to her ability to mask the improper activity, and no action taken by the Texas Veterans Health Care System’s leadership to rectify the alleged improper activity. …show more content…

In FY17, the alleged Psychologist completed 1,300 completed encounters and the results indicated between a 5%-10% higher productivity ratio, which warrants further examination. Additional analysis revealed that the Psychologist used unsupported Current Procedural Terminology (CPT) codes in more than 10 cases reviewed. For example, the Psychologist cited 60 minutes for a psychotherapy appointment plus a file review without a patient present. In another example, the Psychologist cited 60 minutes for a group appointment plus 60 minutes for a psychotherapy appointment, which again appear unsupported with the CPT code

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