Medical Case Summary

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Recommended: The Administrative Medical Assistant Ch. 12

Amy is a medical administrative assistant (MAA) at B&SC Internal Medicine. She received a call from a 55-year-old patient requesting an immediate appointment because he was having an ongoing migraine due to uncontrolled hypertensor (high blood pressure). The pain became so bad he became lethargic, fell, and got a contusion on his head. The fall prompted a seizure. Amy sent a note to the triage nurse via the EMR messaging center. Amy’s note said, "Mr. X requested an immediate appointment due to an uncontrolled migraine and hypertensor (low blood pressure)." Delores, a 70-year-old female came to her dermatologist to examine an asymmetrical lesion with irregular edges that vary in color. The doctor took a biopsy to send a sample to

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