The Grievance Arbitration Process

993 Words2 Pages

In order to have an organizations’ internal operations to run as efficient as possible, the workplace environment created by management must be able to work alongside with their employees in order to produce a satisfied, productive, and motivated workforce that will work in the firms’ best interests and ultimately maximizes profits. It is common to have conflicting perspectives amongst the employees and employers regarding the interpretation, application or administration of a binding collective agreement. If a satisfactory settlement between the two parties cannot come to an effective agreement through internal practices, the grievance arbitration system is the primary process for resolving disputes in unionized workplaces. Arbitrators can …show more content…

However, in reality, from the time a grievance is filled against one party until an arbitration decision is finally issued, the process can take years to be resolved. There are many reasons for the delays in the grievance arbitration process, but the root cause of the problem is the expansion of the arbitral jurisdiction. The Supreme Court of Canada’s decision of the Weber v. Ontario Hydro case ultimately increased both the potential for litigation over the scope of arbitral jurisdiction and the complexity of legal issues with which the arbitration board must deal with (Weber v. Ontario Hydro, 1995). A study was conducted on this topic in 2010 to determine the time lapse of the arbitration process in Ontario and found that the average time had risen from 287 days to 443 days to complete an arbitration case (Banks, 2016). Delays in labour arbitration creates practical difficulties for both parties such as financial loss to the employer, inhibit the productivity of both employee and management restiveness, harm contract negotiations, and ultimately affect the quality of the arbitration hearing …show more content…

Accessibility to labour arbitration in Canada is increasingly becoming a problem as demand for their services is outweighed relative to the number qualified arbitrators in recent years (Pink & Wallbridge, 2010). Highly requested and experienced arbitrators are often backlogged with grievances already undertaken, while less experienced arbitrators are often available but lack the experience and skills necessary for a parties requirements. Parties may be hesitant to agree upon a newly appointed arbitrator whose views on labour relations and background are unknown at the time of the arbitration. As a result, this further delays the grievance arbitration process until both parties are satisfied with a preferred arbitrator to resolve the dispute. There is no formal training ground provided by provincial government for potential arbitrators who wish to erase the perceptions of bias and gain practical experience adjudicating labour disputes (Charney, 2010). This is unlikely to be mandated in the near future although it would be sensible to develop or use pre-existing methods to establish neutrality and provide less experienced arbitrators some assurance that they will be accepted as part of a grievance

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