Managing Project Risk

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Tasks and Milestones

Drawing up a milestone plan with due dates helps to verify if a project is where it should be. Periodic reviews should be done to see which milestones were delivered against the assignment date and what needs to be accomplished to complete the next milestone. Several major milestones should be assessed when implementing Starbucks' Project Improvement Plan. If the project has a hard deadline for completion handed to the project team, it is wise to back plan the milestones to ensure that the milestone dates will correspond with the project due date assigned. The first milestone is the final decision of how the implementation will take place. Announcing the go-forward plan ensures that the entire team knows which way the project will be headed. For the purposes of this project, an automated ordering system will be implemented instead of the current process, which is calling out the order to the drink maker, or writing the order on the cup. The second milestone is completion of training on the new system. Training the employees on how the equipment works can provide crucial feedback from the users prior to installation. The third major milestone is installation of the equipment into the stores. And the final milestone is tracking the success against the baseline data of the original process. This will determine if the project is a success or failure.

Project Risks and Impact on Project Outcomes

Any project implementation carries a certain number of risks. How the team prepares for risk can possibly prevent them from occurring. Knowing what can cause a project failure can point the team in the right direction the first time. There are several risks this project can run into during the implementation.

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