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Technology and its effect on communication
Technology and its effect on communication
Technology and its effect on communication
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What exactly is interpersonal communication? According to DeVito (2011), interpersonal communication is the interaction that takes place between two individuals who share a relationship, and are, therefore, affected by the messages shared between them. Johnson and Averbeck (2010) note that these two persons can either be complete strangers or the two may know each other quite well. Generally, interpersonal communication is thought to occur face-to-face, but through technological advances over the years, the interaction can occur electronically via texts, phone calls, and social networks (Johnson and Averbeck, 2010). As people communicate, conflicts are bound to arise among those who share a relationship, leading to a specific category of interpersonal …show more content…
A “beltline” is basically one’s emotional boundary (DeVito, 2011). When one attacks the other person below the beltline, the victim cannot handle the blow inflicted upon him or her (DeVito, 2011). An example of hitting someone below the beltline would be reminding a woman that she cannot bear children (DeVito, 2011). Hitting someone above the beltline is a blow that the victim will be able to handle emotionally and psychologically (DeVito, 2011). Generally, the beltlining strategy occurs between two individuals who share a very close relationship because both persons are aware of where the beltline stands for each other (DeVito, …show more content…
Gunnysacking is the very famous strategy of one storing up all of his or her feelings inside and exploding when a dispute arises; the conflict could be major or minor (DeVito, 2011). The gunnysacker is generally the type to have feelings of hatred and thoughts filled with bitterness (DeVito, 2011). Because the gunnysacker does not address the real issue that is bothering him or her during the time of the conflict, when the gunnysacker does explode, he or she begins relieving him or her self of all the grievances that may or may not be related to the current dilemma (DeVito, 2011). In conclusion, in a world where communication is the main source of interaction, conflicts tend to arise. Not everyone has the same personality; therefore, the approach one takes when faced with a conflict differs with each individual. Overall, one can see how managing interpersonal conflict is an essential part of interpersonal
We all go thru different phases and life changes in our lives creating more needs and solutions to our problems. Many of us handle conflict negatively and think conflict is bad. Therefore, the best way to resolve conflict is learning how to handle things in a better way. This means understanding the person and understanding what has created the conflict and miscommunication. The book, “Difficult Conversations,” helps us learn different perspectives and needs to our conflicts and learning how to resolve conflict and what has created people to have different standards in their personal culture.
Interpersonal interaction is a result of “verbal and non-verbal communication, expressed emotions and attitudes, and behavior between or among persons” (Kirst-Ashman, 2007, p. 67).
Interpersonal communication is communication that occurs between two people within the context of their relationship and as that evolves, helps them to define their relationship (p.22). With interpersonal communication as a backbone for meeting our daily needs, whether we communicate verbally or non-verbally when we are in the presences of others then communication is taking place. The elements of interpersonal communication are broken down into the communicators, the message, noise, feedback, context, and channel (p.9). The models such as interaction and transactional show that interpersonal communication works as a two-way street between the sender and receiver. When both the sender and receiver are receiving messages and feedback that defines a relationship where both needs are being met. Floyd discusses that interpersonal communication many aspects of our lives, from our physical needs and other every day needs to our experiences with relationships, spirituality, and identity (p.4). When we overcome the challenges with communication we can meet our needs and build relationships. To meet our needs, we must be willing to
Conflict is more than just an argument that manifest itself through yelling and behavior it is a perception that there is something wrong and needs to be fixed or explained. There are many different paths that conflict can take and it all depends on the person and situation. The following is an analysis of a conflict in my own life and how it came to be, the different perceptions involved, and the path we choose to take as the conflict went on.
There are all different types of communication that people will use through out their life. The most important type of communication is interpersonal communication. Interpersonal communication differs from other forms of communication in that there are few participants involved, the participants are in close proximity to each other, there are many sensory channels used, and feedback is immediate. Interpersonal communication is the information received from listening to what someone else is saying. Interpersonal communication always uses intonation, diction and enunciation to give meaning to information. Intonation, diction and enunciation sometimes give more meaning to what is being said than the actual words themselves. In the following paragraphs, I will explain to the reader the importance of interpersonal communication in business.
Conerly, K., & Tripathi, A. (2004). What is your conflict style? Journal for Quality & Participation, 27(2), 16-20.
Interpersonal conflict is. Every relationship has conflict and determining on how the conflict is resolved or handled can make the relationship stronger or weaker. If someone is more easily to come up with a compromise rather than always getting their own way, they may have stronger relationships (Bevan and Sole, 2014). Television shows also use interpersonal conflict between their characters to find a solution or compromise in the end. Interpersonal conflict is all around us, it is how we handle that conflict that makes or breaks our relationships.
In this assignment, I will be discussing an interpersonal conflict between me, and my best friend Celine, due to lack of time for each other. The goal of this paper is to present possible conflict resolutions and carry out a strategy to resolve the conflict. I will discuss multiple strategies, as possible options to resolve the conflict, including escapist, challenging, and cooperation. I will be using the text, Communication and You: an introduction by O'Hair, and Wiemann to use for information about the triggers, factors in the conflict, strategies, and the type of outcomes that occurs like Win-Win and Loose-Loose.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
This model distinguishes six possible sources of conflict that may arise: incompatible goals, differentiation, interdependence, scarce resources, ambiguous rules, and communication problem (McShane and Von Glinow 332-333). Incompatible goals involves that “the goal of one person or department seem to interfere with another person’s or department’s goal” (McShane and Von Glinow 333). Differentiation is described as the “difference among people, departments, and other entities regarding their training, values, beliefs, and experiences” (McShane and Von Glinow 333). Interdependence “occurs where individuals operate interdependently except for reliance on a common source or authority” (McShane and Von Glinow 335). Scarce Resources are a source of conflict when several persons or units require the same recourse to fulfill their goals. Ambiguous Rules occur as a source of conflict because “uncertainty increases the risk that one party intends to interfere with the other party’s goals” (McShane and Von Glinow 335). Communication Problems are a source of conflict “due to the lack of opportunity, ability, or motivation to communicate effectively” (McShane and Von Glinow 333).
Look up the word conflict in the dictionary and you will see several negative responses. Descriptions such as: to come into collision or disagreement; be at variance or in opposition; clash; to contend; do battle; controversy; quarrel; antagonism or opposition between interests or principles Random House (1975). With the negative reputation associated with this word, no wonder people tend to shy away when they start to enter into the area of conflict. D. Jordan (1996) suggests that there are two types of conflict: good, which is defined as cognitive conflict (C-type conflict) and, detrimental, defined as affective conflict (A-type conflict). The C-type conflict allows for creativity, to pull together a group of people with different opinions or ideas, to combine and brain storm all thoughts to develop the best solution for the problem. The A-type conflict is the negative form when you have animosity, hostility, un-resolveable differences, and egos to deal with. The list citing negative conflicts could go on forever. We will be investigating these types of conflicts, what managers can do to recognize conflict early, and what strategies they can use to resolve conflicts once they have advanced.
Interpersonal communication is very important in everyday life. It helps us build a relationship with another, also it helps us to satisfy our physical needs, identity needs, social needs and practical goals. Communication lets people exchange their feeling and information through verbal and non-verbal communication through social media or face to face communication. Communication can be effective and ineffective depend on the individual communication skills. The ways we communicate with another can be influenced by family, friends, significant other also within the culture and region where we stay. Each person has a different set of rule to communicate with another, so this is how miscommunication happen. There are some expectation and way
Floyd, Kory. Interpersonal Communication: The Whole Story. 1st ed. New York: McGraw-Hill, 2009. 140. Print.
A conflict is an expressed disagreement between two or more people who have different perceptions of a situation. Therefore, conflict acts as interference for each party to achieve their goals in a situation. Conflict develops as a result of differences among people’s perception of situations and people around them. Diversity in character and nature of human beings brings about differences in likes and dislikes hence the development of conflicts among people. The extent of every conflict is, therefore, based on the extent to which people differ (Picard, 14).
One basic context of communication is interpersonal communication. Interpersonal communication can be defined as “the ongoing, ever- ch...