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Managing cultural diversity in the workplace
Cultural diversity in the workplace paper
Managing cultural diversity in the workplace
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The practices in MANAGING CULTURES have changed in the post-bureaucratic era.
With globalisation, Gen X to Gen Y in the 21st Century, cultural diversity has definitely changed the practices in managing cultures in today’s day. The post-bureaucratic era have shown an increase in cultural diversity in workplaces. This essay will explore the changes in managing culture in the post-bureaucratic era, as well as its impacts, through a variety of sources. Joanna Brewis’s (2007) article discusses the different approaches to organisational culture through two perspectives; the mainstream and the critical perspective. In addition to this, Michael Rosen’s (1988) article, You asked for it: Christmas at the bosses expense, demonstrates the influence the
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However, in a reverse perspective to this, Emmanuel Ogbonna and Barry Wilkinson (2003) highlights the little attention given to impact of managers from these changes in their article The False Promise of Organizational Culture Change: A Case Study of Middle Managers in Grocery Retailing. Managing cultures in the post-bureaucratic era has, as Stella M. Nkomo, Myrtle P. Bell, Aparna Joshi, Laura Morgan Roberts, and Sherry Thatcher state “brought to the fore several uneasy tensions and challenges in the discourse on diversity-tensions that management scholars are uniquely positioned to address”. To add on, an article from AOM written by Ben Haimowitz (2014) analyses the issues and conflicts, which come with this growing diversity. These 6 articles will …show more content…
Employees are now more spoken and persistent with what they believe their rights are as employees. Call for Papers, an article written by Stella M. Nkomo, Myrtle P. Bell, Aparna Joshi, Laura Morgan Roberts, and Sherry Thatcher on Academy of Management, states “cultural diversity and differences cause uneasy tensions and challenges that management are expected to address”. The article narrows all the issues down to difficulty in accepting cultural differences, which then leads to harassment and discrimination. To support this, another article by Academy of Management, Diversity Downside written by Ben Haimowitz (2014), claims teamwork with a group of mixed cultures can cause “potential for intercultural anxiety, tensions and conflict stemming from differences in worldview, values, and norms”. These two articles support each other to highlight the key challenges that cultural diversity causes within a workplace. Management are then expected to counteract these issues and implement new strategies in managing
Workforce diversity refers to the existence of individuals with different cultural, economic and social backgrounds within an organization (Claretha, 2014). In the modern world, there is increased level of diversity in the workforce due to increased level of awareness and socioeconomic interactions among people. Therefore, organizations have become multicultural places which require effective communication to ensure organizational success. That is, in the modern global community, the workplaces in various organizations have become more culturally diverse (Claretha, 2014). This has had serious impact on the personal and professional relationships among employees depending on the communication model that is established in an organization. In addition, due to the increased level of competitiveness in the business environment, organizations have been forced to establish suitable framework to effectively manage human diversity. This paper will analyze the concept of workforce diversity and organizational communication and determine its benefits and possible disadvantages in relation to business success.
Employees require exposure to and training of the different multicultural aspects such as appropriate greetings, celebrated holidays, and traditional customs. “Companies with a diverse multicultural workforce tend to rely on workshops to develop knowledge management skills among people from different backgrounds” (Maham, 2013, p. 1094). Training and education should comprise of universal internal and external awareness and sensitivity; along with individualized cultural needs of the
Valve Corporation is an entertainment software and technology company. It is a very successful business that develops video games and is based in Bellevue, Washington. Valve came to be in 1996, when Gabe Newell and Mike Harrington left Microsoft and founded Valve. Organisational Culture is a problem that has risen through the ‘no manager’ policy. With people from diverse places and who share different beliefs, organisational culture is very serious. The concept of organisational culture emerged in the early 1980s as a topic of major concern to administrators and researchers in higher education (Ramachandran & Chong & Ismail, 2011). It is a system of shared assumptions, values, and beliefs, which governs how people behave in the organisations. These shared values have a strong influence on the people in the organisation and dictate how they dress, act, and perform their jobs (Study.com, n.d.). Employee Stress & Productivity and Diversity in the Workplace are two elements that have derived from Organisational Culture. This report will be addressing the two issues and how to solve the issues at hand.
Diversity in the workplace is very important in today’s global workforce because workers in the economy all over the world are currently made up of many different ethnicities, varied cultures, beliefs, and backgrounds. People that are involved in management such as managers, and supervisors could greatly benefit from being accustomed to diversity in the workplace because their job entails dealing with a multicultural work environment on a daily basis. Knowing how to handle diversity in the workforce and having the necessary skills for supervisors would be beneficial not only to them but also to the success of the company and economy because a strong, diversified workforce will create a more “creative, innovative, and productive workforce.” (Kerby, 2012).
Woodrow Wilson, after earning his Ph.D. became a political science teacher at a college in Pennsylvania. At that time, public administration was very foreign in America and Wilson felt the need for it to be developed. Woodrow Wilson framed the initial study of public administration in The United States. Additionally, according to Wilson there were many events that took place during that era of the late nineteenth century that forced America to take notice of its need for public administration. “Technological innovations and growing international involvement in the Spanish-American War, combined with increasing participation in a democratic government,”
The purpose of this research is to provide a substantial assessment/explanation/analysis of the degree to which the McDonald’s operates based on a universal cultural or whether it is most strongly influenced by the national culture of that country. The researcher will explain how McDonald’s uses diversity and organizational initiatives to contribute to the corporate bottom line. Finally, the researcher will evaluate the company’s bottom-line rationale for diversity initiatives.
Gardner (2006) states that the culture of an organization can be examined through many different theories. From a postmodern approach it would be asked what are the “different ways that people experience this organization” (2006, p.106). In contrast, a modernist approach would ask, “what is the issue and it’s cause” (2006,
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.
Organisational theorists, depending on their school of thought, hold differing conceptions of organisational culture. Most theorists attempt to use a variety of metaphors, or images, to bound, frame, and differentiate that category of experience referred to as an “organisation” (Smircich, 1983). The most common comparisons made of organisations
Nowadays, the phenomenon of globalization has massively affected the social and cultural values and has made an assembled standard of uniqueness and obstacles. Moreover, international organizations such as multinational companies, corporate brandings, non-governmental organizations, and global media play a critical part by quickening communications among social societies worldwide (Ghodrati, Joorabchi & Muati, 2015). Especially for the effect of globalization, world has started become more culturally diverse and incorporated each and another. In today’s workplace, a constructive effect of cultural diversity in the work environment is that employees having a place
Culture can be defined as the beliefs, values and the pattern of behavior of an individual within designated areas. The culture of organizations defines shared values and behavioral expectations. Cultural issues are especially basic issues all around the globe. These issues can happen in various routes relying upon the size, area and the custom culture of that institution. Social issues happen even because of the states of mind and how each individual comprehend in diverse business environment. Today, the corporate administrations and rising business firms have chosen to give the essential attention on trainings and classes at the multicultural working environment that will help them to understand and create
Within an organization, there are always people that think and behave differently, all dependent on their personal values and cultures. Efficient managing of the human resources is an art, and it is hard to find a perfect solution/combination. It is important that management recognize and understand that people work differently. This is why it is important to have strong cultural foundations that also guides how employees are expected to behave and work. Thereby it should be easier for management to utilize the work force diversity to something meaningful.