Managing Workplace Conflicts in Tech Companies

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Course Project
Managing Conflict in Workplace
Keller Graduate School of Management
Professor: George Watson
By Ali Azam Rasel

Introduction: The project is about my previous employer. I was Accountant for Rapid Consulting. Tech Company based in Irvine, California. Tech Company makes several apps for medical services. They have a consulting division as well. Thus the company has 25 staff and one outsourcing team in India. This company is administered and manage by founder and & President. Staff levels are CEO, Operation Director, CFO/Accountant, Project manager, Office Manager, Computer engineers and support staff.
I was working as an accountant. I thought small office nice environment, wonderful staff, I will enjoy my work. I was hired to do to all accounting job and light Human Resource. CEO was handling all human resource work. After a month I realized that there are issues with Operation director and CEO. The issue was for multiple projects almost same completion date. Conflict, trust among management personnel was another issue.
Conflict: During my work, I have noticed that direction from CEO seems solid and steady for the company’s growth. There were multiple projects running same time. Consulting department, several App departments. …show more content…

CEO was upset because on the agreement says if project doesn’t finish on time customer have right to pay 10% less from the original agreement. So every project deadline is very important. When operation manager was asking for the project completion date to App developer Mr. Larry he was pissed off and too angry to the operation director. He had personal family problem as well. He was claiming time off from work but since every project has delivery deadline. There was not enough time to replace someone who can handle Larry’s work. Larry believes he was getting underpaid. Operation director is giving more work for less

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