Macy's Internet And Social Media Marketing Today

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Macy’s Internet and Social Media Marketing Today Macy’s stores are just half of what Macy’s markets in todays society. Today, technology is running the world trying to make our lives more efficient and user friendly. Stores try to keep up in this constantly changing world to get customers to see all aspects of their advertising. Mostly, Macy’s is seen on Facebook, Twitter, Pinterest, and other up and coming sites. Each page is filled with replying and staying connected to customers, marketing upcoming events and contest, and the newest items in stock. Each site is different in its own way and can sometimes be unpredictable when it comes staying relevant. There are many factors to their marketing on social media that can be strengths and …show more content…

Take Pinterest for example, when looking for fashion boards or shoe boards it is easy for Macy’s to see your interest in shoes or fashion and gives you the ability to also see their fashion and shoes. This would be how Macy’s gets the attention of new customers. “For Macy’s, those micro-moments could come in the form of a customer showing an in-store sales rep a product they saw on the brand’s mobile site. The result could include being promptly led to where to find this item in-store, whether to try on/inspecting, or to skip straight to the purchase via mobile payment.” (Parisi, 2015) This can make customers see the customer friendly way to find just what they are looking for and help them checkout immediately. This is a strength because the easier it is to shop at Macy’s the more likely they are to become loyal to the …show more content…

Macy’s is known for its sister department store, Bloomingdales and both stores have the same competitors as Nordstrom, Dillard’s, and JC Penny’s. These stores, including Macy’s, has been trying to connect though the web but the real competition for Macy’s in the social media department which would be Amazon and Walmart. “There’s nothing that sets it [Macy’s] apart,” said Milton Pedraza, chief executive of the Luxury Institute, a New York-based research firm. “It’s crowded, it’s messy, the service is poor. The business model of Macy’s is no longer justifiable in a world dominated by Amazon and Walmart.” (Bhattarai, 2017) With their technology and the ability to have a very large variety of different products, Amazon and Walmart have been very successful with social media marketing. Especially since Amazon is trying to outdo Macy’s in the fashion department. “The retailer is facing considerable competition online. Amazon.com, which has a private-label clothing brand and is experimenting with custom-fit items, is widely expected to usurp Macy’s as the country’s largest clothing retailer this year.” (Bhattarai, 2017) What Macy’s could improve is their determination to make more technological advances to exceed Amazon. Macy’s could outdo Amazon in custom-fit items is holograms of the real thing. I think it could be done if they fund more to technology and it could make Macy’s a huge profit because it is yet to be a common

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