Lyncorp Manufacturing

Diana Weimer, Quality Control Manager at Lyncorp Manufacturing Ltd., is a first-line manager with a long list of responsibilities. The company is a welding and fabrication business that builds engineered structural metal products. She must ensure that the products are built to meet industry, provincial and federal standards. More importantly, she ensures the government issued industry certifications remain in good standing.

Quality control certification is scrutinized through annual internal audits, as well as, external audits that are conducted by the certifying partner. Failing an external audit may result in restriction or revocation of the certification. Given the importance of this certification, a failed audit would have a detrimental effect on the goals of the company.

To maintain certification, the work performed by the shop foreman (team leader) and the journeymen welders is monitored (informational) by the quality control manager. Monitoring includes multiple visual checks throughout the construction of a project to verify that the workers have followed the written quality control procedures. Failure to follow these procedures can cause a need for rework, missed project deadlines, wasted resources, dissatisfied customers, increased costs and lost revenue.

When necessary, she creates a corrective action plan to bring a project back into compliance. As a journeyperson welder (technical), a certified quality control manager and internal auditor she is a skilled manager and tradesperson. Utilizing her motivation to manage and human skills, she conducts inhouse training sessions, assists workers enrolled in the apprenticeship program, and tracks trade certification of