Ledingham Chalmers: Professional Skills and Personal Development
Executive Summary
The subject of this report, estate agencies, and Ledingham Chalmers in particular, were chosen because at some point in everybody's life, property is going to be in the picture, and most likely all business linked to that will be handled through an estate agent's. The reason for choosing property, over so many other possibilities, is that the professional skills required in each of the fields connected to property managing are fairly similar, or at least carry a few basic similarities. Hence, it was easy to draw an outline of the skills required.
Although the word 'easy' was used to describe the work, the thought of doing was easier than actually doing. The most common problems encountered were the lack of specific information on-line and making an appointment with the Human Resources Manager, which proved to be impossible. However, the information presented in this report was acquired from the people working closest to the public; people working at the property section in Johnston House. They gave information about their skills when they were recruited and the training they have been given along the years.
The basic skills needed were basic IT skills (use of Microsoft Windows and Microsoft Office tools), good organisational skills, and most importantly, good customer service skills.
In the end it was concluded that the most important thing considered in recruitment were not the professional skills but the personal qualities an applicant possesses.
Introduction
This report aims to explain the importance of professional skills in modern working environment, concentrating especially on one industry; property and estate agents. The main objects of the general module were to outline the difference between professional skills and personal skills, and then research it individually in specific organisations, in this case Ledingham Chalmers. It was also expected for the students to do their own research, using their skills and guidelines given during the course.
Taking the subject area into consideration, the most effective way of research was to do it on - line, and by visiting the recruitment manager and the property team. Unfortunately the Human Resources Manager did not give any reply even after several visits in person, phone calls and emails. Therefore the main sources were the internet and the people who have been recruited, i.e. the property team. The outcome of these interviews was an outline of the specific company's strategy on recruitment and a view of the skills required in succeeding in a career in this particular industry.
The State of Missouri requires professionals to obtain a license before providing services to the public, in many careers. Misconceptions hold that issuance of licenses is just something that is needed in order to charge money for services. Licenses are issued however, because the public puts their trust in professionals who are more knowledgeable than they are. Many people today want to avoid the hassles and risks associated with the transfer of land, so they put their trust in licensed real estate professionals. The Missouri Broker Disclosure Form (MBDF) is a document used by the Missouri State Real Estate Commission that attempts to provide the public, knowledgeable information, about agency relationships (the fiduciary relationship between buyers/sellers and agents). It also holds real estate agents and brokers somewhat accountable to the public in representing them in their best interest; all real estate agents are required to present and explain this form to buyers and sellers. It seems in today’s society that greed, corruption, and self-interest has spread like an infectious disease and we live in a world where it is risky to put our trust in other people. The government tries to respond to that corruption by putting into place more regulations and laws to keep people honest. In summary, the Missouri Broker Disclosure Form is a document designed to help the public make an informed choice about the agency type, of the people that they are putting trust in, and the fiduciary commitments due to them.
Buying or selling a house or an apartment is one of the biggest decisions of a person’s life. And when selling or establishing a price for real estate, people seek out real estate agents to do the dirty work. A real estate agent has to convince a prospective homeowner that he or she is trustworthy and knowledgeable. In many ways, the agent acts as a counselor to individuals and families about to embark on a huge commitment. Real estate agents have a thorough knowledge or real estate market in their community. They
Although the study concentrated on the behaviors of clients' influence in Nigeria, the USA and New Zealand were a part of the experience. The findings from the behavioral experiments used in the survey may or may not be a reality of what is happening in the real world of real estate—as noted by the authors; however, the findings could serve as a framework for improving the way the surveyors and valuers conduct business. Real estate is a lucrative business, and measures should be taken to ensure that customers are receiving accurate information regarding the values of properties. This behavior affects personal and business transactions, especially when companies and or people are willing to invest in communities by renovating existing properties and building new homes or facilities. It is difficult for businesses that are contemplating providing consultation services on real estate renovations, recycling issues if the valuation information is skewed.
In BT and Asda their staff need skills like excellent sales and negotiation skills good communication and having confidence and motivation with determination to strive for good customer service. Additionally, the ability to work as a part team good organisational and time management skills for resilience to deal with customers who turn you down when you are trying additionally both business will be trained to have good customer service meaning they will be taught to be friendly and mannered and puts the customer first as this skill is very important in creating loyal customers.
Proficient in computer programs such as Microsoft Office, Excel, Word and PowerPoint. Solid oral and written communication skills including business writing, proper grammar and spelling. Good organization skills including the ability to prioritize work and manage conflicting deadlines. The ability to work well with others. The ability to handle conflicts with diplomacy and tact. The ability to listen and evaluate objectively.
From a tiny bungalow in Waterloo, to a large commercial building in downtown Toronto, there is a variety of properties to choose from. The benefit of being in real estate is that people can choose between residential or commercial, as some people prefer to be in the the residential market over the commercial market. The occupation that will be discussed throughout this assignment will be a real estate agent, as there are several opportunities for growth in this occupation. From selling a two hundred-thousand dollar house to a multi million-dollar house, the growth in this field is enormous. Being a real estate agent has many positives but it also has many negatives and people have to be aware of that. Although Ontario does not require a university degree to become a real estate agent, having an undergraduate degree in bachelor of commerce certainly helps. Since a real estate agent does not need a university degree, agents need to obtain a license instead. In Ontario, a major real estate agent company is Re/max, which helps agents advertise themselves in the hopes of gaining new clients. In the end, being a real estate agent is very eventful in the fact that the market is always changing and there is always competition in becoming a top agent in a certain
This report aims to identify the role of the CIPD’s HR Profession Map in defining the HR Profession. It will focus on 3 things, the CIPD profession map itself, the 2 core professional areas as well as the behaviours featured on the map and finally why HR professionals need to be able to manage a variety of situations in relation to the map.
"Real Estate Agents and Brokers." Encyclopedia of Careers and Vocational Guidance. 15th ed. Vol. 5. Chicago: Ferguson's, 2010. 235-44. Print. Ferguson's.
RFS knew up front that one of the largest obstacles was the fact that hiring processes varied from property to property, yet were eager to learn how to employ the right people and how to motivate those individuals. In planning, RFS wanted to include the “face-to-face employee input” with regard to hiring, training, and motivation.
To be able to take responsibility for your own personal and professional development using a variations of different tools.
Valuation of real estates or properties basically, refers to appraising a property or a real estate to form an opinion about the value of the property. This value is normally the properties’ market value. Properties are heterogeneous in nature; meaning they are not all identical or alike and thus, they have different values. However, it is possible to get a range for the values. There are some obvious factors like physical location of a property that automatically makes the market value of different properties differ. The materials used on a property and other features also contribute to making property differ in their value. Other factors such as the physical size of a property still determine a property’s market value (Histon Fine Homes, 2008
Well the year of 2011 is when I actually thought about real estate. Watching the first couple of episodes of ‘The Property Brothers’ I was hooked on the thought of flipping and selling my own houses. Really just the thought of being self employed and not working a hourly paying job was the icing on the cake. The job duties and personal characteristics for a real estate agent are really good for me personally which I will discuss. Education and the work setting will also benefit me in many ways. The wages and employment outlook really don't apply to me which I will also touch bases on. At this point I will begin to analyze the research I’ve obtained on the occupation of real estate.
Real estate is a fixed, tangible and immovable asset in form of houses or commercial property (Seldin & Richard 1985). Real estate market involves developing, renting, selling/purchasing and renovating of these assets (houses). Market participants includes developers (contractors, engineers, and so on), facilitators (mortgage companies, real estate brokers, banks, management agents and so on), owners, renters (leasers) and renovators (Seldin & Richard 1985). Like other economic markets, real estate markets have internal and external forces that make impacts in the market (Seldin & Richard 1985).
I will review myself after each product and this will help to see what I have achieved and the methods I have used to do so. It will also allow me to work out what stage in my professional career I am at. In addition to this I will also assess my strength, ability, knowledge and behaviour. This is because all these factors alter my professional behaviour. Assessing myself personally will help me to guide my career improvement and effort. It will also show me where I need to change to rectify important weaknesses and improve my ability to undertake key roles in my job title. In this assignment I will also carry out an evaluation in which I critically analyse myself to suit my current and future career.
Gathering information about what it takes to become a real estate and just what it is that a real estate agent actually does required me to do a significant amount of research. The first action that I took was to sit down with my grandfather, who happens to be a real estate agent. I asked him what I should look in to in order to gain a better understanding of his profession. After interviewing him, we went to the offices of Atova Real Estate where I observed the daily activities of the real estate agents who work in the office. Later, we went to the offices of Pioneer Title, Guild Mortgage, and the Idaho Intermountain Multiple Listing Services. We di...