Leadership in the Hospitality and Tourism Industry

2502 Words11 Pages
The tourism and hospitality industry is broad and covers travel, accommodation, foodservice, conferences, and leisure and recreation. This report focuses on the passenger airline sector, the hotel sector and the fast-food sector of the industry as a whole. It examines the current state of these sectors and their existing leadership practices. The issues and challenges which the industry and its leadership is likely to face over the next five to ten years are examined and thus recommendations are made for how these challenges may be responded to. Current state of industry As the world’s economy became more globalized, the significance of air travel escalated consistently (Hwang, 2011). According to the air traffic report released by International Civil Aviation Organization (ICAO), Airports Council International reported that air traffic growth in 2010 increased by 6.3% from 2009. This represented the carrying passengers of 2.5 billion. The figures are expected to grow quite significantly as focus is drawn to the emerging economies including India and China. Other than US and Europe, it was forecasted in 2009 that in 2028, 14 of the large 20 aircraft airports will be in Asia Pacific (Butterworth-Hayes, 2011). Transformation progress in the air transport industry structure, particularly the international airline following the signing of the ‘airline deregulation act’ in the US in 1978 and Europe in 1980s and 1990s, has been dynamic (Fillol, 2009). The formal acceptance of this act by the regulatory body signified the beginning of ‘global airline industry liberalization’ or the “open skies” bilateral agreement. This act has greatly impacted the economic performance of the aircraft industry. Airline scholars, Fu, Oum... ... middle of paper ... ..., L., Franz, I., & Russell, S. (2007). A systematic approach to career development at McDonald’s. Organizational Development Journal, 25 (3), 31-37. Service Skills Australia (2011) Tourism, Hospitality and Events Environmental Scan. Retrieved 23 September 2011 from http://www.serviceskills.com.au. Tarlow, P. (n.d) Tourism and Transportation: Planning for the future. Retrieved 23 September 2011 from http://www.eturbonews.com/24332/tourism-and-transportation-planning-future. Wain, D. (2009). Leadership with ketchup in its blood. Training Journal, 25-27. Wickford, H. (n.d).Types of hotel ownership. Retrieved 29 September 2011 from http://www.ehow.com/about_5598328_types-hotel-ownership.html Williams-Lee, A. (2008). Accelerated leadership development tops the talent management menu at McDonald’s. Global Business and Organizational Excellence, 27, 15-31.
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