Manager and Leader are always in demand in any organization (GCU, 2011). Any organization requires strong and capable managers and leaders to function well. In health care of today or any business, leaders are needed to face the challenges of the 21st century in making sure there is the smooth running of the organization through the inspiration and persuasion of the organizational members. To make the organization a more perfect workable environment, the managers and leaders work so hard in planning the important roles in helping to develop and maintain a perfect functioning workplace. Both leadership and management are interested in providing quality care for patient satisfaction. This paper is going to look at the differing approaches that …show more content…
They make sure that the quality of care is always upgraded for the satisfaction of the customers. "Nursing leaders and managers would deliver quality care to customers for patient’s satisfaction in the following ways. The managers use a method that is rewarding and punishable there by enhancing the people under him to implement the goals of the organization" (Lunenburg, 2011). Any employees that carry out the manager’s goal perfectly is rewarded while those that fail to carry it out are punished. The reward could be a raise in the salary or benefits, promotion, vacation and so much more. The people that did not follow the …show more content…
“One of the merits of the nursing management approach is that the desired outcome/ vision can be realized within a short time since the manager uses the authority granted by his position to get things done” (Bohoris & Vorria, 2012). The managers do not need his follower before he can do his work. Leaders have great advantage because they inspire the employees, have the same vision and aim at the same goal. They leadership strive towards long term which is good for a business. “vision has become common among all members of the organization. In the management approach, a set of reward and punishment is used to influence workers to implement quality care (Bohoris & Vorria, 2012). “This means that if the punishment and reward elements are withdrawn, the workers will no longer commit themselves to the quality improvement goals. Thus, the management approach tends to guarantee short term success (Bohoris & Vorria, 2012). I believe that continuous quality improvement and customer satisfaction should be a long term goal of any health care organization. Thus, organization needs to adopt approaches that will guarantee long term success in terms of the implementation of the organization quality improvement and customer satisfaction strategies. The nursing leadership approach has a
In a firm, management and leadership are important and needed. Leadership and management are similar. Actually, leadership and management are totally different. The leadership would influence the firm. The leader would have difference leadership styles to lead the subordinate.
Nursing leaders ' responsibility extends to become a voice for the nurses and for offering quality in patient care, not just at their organizations but spanning the whole communities, interacting with law makers in revising regulations and laws, with researchers and educators. Nurse leaders, in particular those at manager and supervisory levels are spread sparsely. They are involved in business planning, human resources, information management and writing reports. It is advisable for them to refocus the leadership on care which matters to patients which is the essence of
To contribute patient safety and excellent care, nurses in all levels must have strong leadership skills. Nurses should have a voice in health policy decision making and should be an active part of advisory committee, commissions and board of nursing where policy decisions are made to improve patient care (IOM, 2010). This transformation will bring forth a more positive work environment for professionals as well as progress all aspects of patient centered
Whether it is in healthcare or in a corporate office, leadership is about having a vision and making it into a reality (Parker & Hyrask, 2011). In healthcare with all the changes that are constantly happening it is imperative that our leaders in nursing continue to evolve and continue to prioritize in their nursing units. To continue to embrace your career as a nurse leader it is essential to always make sure they have professional development and continue to provide great care for all their patients (Parker & Hyrask, 2011). This all needs to be done while they lead their staff and continue to have fiscal responsibility. To be a leader in the nursing field one must possess certain characteristics such as assertiveness
Leadership is based on one’s ability to create a vision and inspire others and many times it is based on one’s personality and life experience. Management can be a leadership position in the workplace that focuses on setting target goals, organizing, budgeting, planning and coming up with solutions for specific problems (Yoder- Wise, 2011). The purpose of the paper is to discuss the leadership and management qualities that the nurse manager needs in order to overcome a task of reducing incremental overtime on the cardiac unit at North Austin Hospital. The manager must use her leadership and management competencies in order to come up with attainable goals and overcome the issue.
Leadership is an important aspect of all businesses, especially the health care industry, and without good leadership, patient care and outcomes may be affected. Effective leaders and managers use various styles and theories and adapt these with consideration to the characteristics of their workers and of the environment. A self-assessment was done that asked a series of questions that generated a picture of the quality and what style of leader that I am. This picture will be compared to existing leadership and management theories along with a few examples. Also, my leadership style will show the actions and behaviors required for effectively leading an ideal workforce and workplace environment. There are many surveys that help one to
Murphy J, Quillinan B, Carolan M. "Role of clinical nurse leadership in improving patient care." Nurs Manage 16, no. 8 (2012): 26-28.
It also proves that there should some retaining accountability in quality of care to individuals receiving healthcare. Aim is team work , planning, implementation , progress measuring of health care consumer within the organization.Promots continuous ongoing education of all healthcare providers.ANA provides some leadership qualities as nurses can act as a mentor to other colleagues for the improvement of nursing as a profession and quality of care. In leadership important personal qualities are communication and ability to resolve conflicts. So treat others with full of respect ,dignity and trust. Should consider the effectiveness of communication and ways to improve autonomy and accountability of nurses. Work under the influence of polcies and procedures and involve the patients and profession. Decision making bodies are taking the role for the sake of improve the healthcare outcomes and the professional practice improvement. In public health sectors there should be interprofessional team and that should be advance the nursing practice in interpreting the role for community as a whole. Also nureses can teach other staff members and patients. Pomoting good and healthy working atmosphere between local, national , international communities. Leaders are exhibiting the quality of flexible changing style and creativity according to the situation. They should be energetic in their action and also should accept the mistake by self and others . Other quality is co-ordination of care because in health sectors there is licensed and unlicensed nurses so there should co-ordination among staff members. Work as administrative team. Promote communication among staff members through written messages , publications and presentations. Promote direction to improve the effect of the multidisciplinary or interdisciplinary
To achieve my vision, I have set forth the following goals. • Effective communication skills: Qualities of an effective communicator are empathy and respect that helps the leader to develop positive relationship with staff and patients • Encourage diversity: with the increase in patient diversity it is vital to have a diverse staff. • Professional development: health care is evolving rapidly, to effectively lead the nurse leader should always be updated by acquiring the new skills and
Patients make up a huge part in achieving service excellence for the healthcare industry. My healthcare facility helps the patients redeem themselves and correct with sensitivity. The patients are my customers, and my healthcare facility must remember our mission and vision of giving spectacular healthcare to our customers who are our priority. By giving quality customer service, my healthcare facility earns the gratitude and patronage of its patients. The patients pass their experiences to their families and that keeps my healthcare facilities’ reputation successful
A manager’s leadership style must influence staff and others to take them seriously. A manager sets the tempo for the employees’ work ethic. Effective leadership from healthcare managers is important to the modern healthcare reform (Kumar, 2013). Leadership engagement in healthcare explains how a problem could affect a healthcare organization. Managers that hold leadership roles must adopt a certain style that can be functional for his or her initial organization to be successful. Performance improvement can be a very serious aspect of leadership engagement (Croxton, 2011). Healthcare managers need to have people from all areas involved to work effectively. Without the consistency of getting all staff and physicians involved, the organization may suffer greatly.
The method of leadership is almost as similar as management, and a leader can be a manager. “Both management and leadership are seen as positions of responsibility or accountability in an organization” (Edwards, Schedlitzki, Turnbull, & Gill, 2015). Leadership and management can relate and overlap within the roles and functions and are similar within one another in meaning. Together leadership and management direct the actions of a group or individually.
These characteristics of a nurse manager show how their leadership plays a role in their position in the nursing field. Without this position in the nursing structure, it would be very difficult to produce positive results in providing optimal patient ca...
“Management is the process of working with people and resources to accomplish organizational goals. Good managers do those things both effectively and efficiently.” (Bateman & Snell, 2004). Management contains four basic functions; planning, organizing, leading, and controlling. By using these four functions, one can create an organization both successfully and proficiently. Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals. Planning sets the stage for actions and for major achievements. Organizing is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals. Organizing attracts people to the organizations, specifying job responsibilities, grouping jobs into work units, marshaling and allocating resources, and creating conditions so that people and things work together to achieve maximum success. Leading is directing, motivating,...
Leadership and management are two fundamental concepts which are involved in the effective management of organizations. Leadership in my opinion is a complex concept, which includes association of human qualities and the result of their activities. To be a great leader means not only following own visions, but also work towards company’s goals.