1.2.3 Social Behavior
Indonesia has been known for its consumptive buyer’s behavior. In a deep analysis we can describe Indonesian consumer’s behavior which has a significant impact and related each other to the e-retail business. First, Indonesian consumers are selective to what they want to buy, moreover the younger generation. They tend to buy something that up-to-date, but of course they are still able to purchase it (Utami, 2012). In this matter, since most of Indonesian population is in a young age, they frequently purchase their product from e-retails since it is easy, cheaper, and they can many information regarding the product.
1.2.4 Usage of Technology According to We Are Social a social media agency, per January 2014 Internet
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Lazada Group operates in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Being a pioneer in the field of e-commerce, Lazada deliver services that are easy for consumers to shop and direct access to the database of Southeast Asia's largest consumer. They offers hundreds of thousands of products available from various categories, health and beauty, household appliances, mobile phones and tablets, electronics, household appliances. Aside from a wide selection of products from international and local brands, consumers also can find a variety of products that present exclusively. Lazada also present a wide selection of payment methods for consumers, including pay cash on the spot or Cash-On-Delivery where the consumers only need to pay after they receive the product. In addition, consumers can return their product if it is not in a good condition within 14 days and receive a full refund, which are included in the Customer Protection Program (Lazada, …show more content…
For example like the number of their customers and sales will increasing rapidly each year. According to ICD, Indonesian market on e-retailing business will grow up to 49% from 20012 until 2015, a lot more higher than the others country like Malaysia (14%), Thailand (22%), and Filipina (28%) (Mitra, 2014). From the company cases, we can analyze each company opportunities as below :
2.2.1. Lazada
Lazada has a wide range of product selection from international and local brands. Payment method in Lazada is easy, starting from using credit cards until the COD system where the consumers pay their product after they receive it. Lazada has become the pioneer of this system, making many customers are more confident to buying their products. Since then, Lazada has a big opportunities to be the best e-retailers in
Zulily’s personalization and merchandising is an important strategy within the company. Zulily’s has better personalization and mobile technology offerings for merchandising than most of the other companies in consumer retail, including Amazon. Also, since Zulily’s consumers faces long shipping time their trying a new strategy, by trying to get a wide assortment of merchandise into warehouses before selling it online, this is a strategy by shorten shipping times, which will benefit the consumer shopping
In conclusion, retailers differ to attract different customer bases. Retailing proves to be rather complex because it “encompasses the business activities involved in selling goods and services to consumers for their personal, family, or household uses” (3). Wal-Mart and Apple Inc. strive to satisfy their consumers by appealing to them in different ways with the computers. The purchasing process differs between the two retailers as well. Overall, how one purchase a product, such as a computer shows how every process and activity we do in business plays a
Amazon.com operates in the Online Retail Industry. The sector is one of the fastest growing globally and is outperforming the ordinary retail marketplace. It was created after 1995 and it was only the Internet that made it possible for such an industry not only to be established but to become one of the most flourishing sectors in the business environment. What is interesting is that Amazon.com, together with eBay is the pioneer in the field. Both companies were launched in 1995 and are still extremely successful. The creation of e-mail in 1996 had a huge impact on the development of online retail by introducing a fast and easy way to communicate with customers. For this two-year period Internet usage doubled annually, thus, allowing for the expansion of the industry. Google is launched a year later, in 1998, only to become the most used search engine in the world and an essential partner for the online retailers by helping them tailor their websites to customer’s personal preferences and by advertising. After that, more and more people see the opportunity in the growing industry and enter it. By 2001 there are more than 513 million Internet users globally, which calls for action in terms of creating regulations and laws to protect the users and personal property. In 2003, Apple launches iTunes, and provides a platform for low-cost digital downloads. Another major change is the appearance of social media from 2004, which is one of the biggest influencer on the state of the industry. With the launch of iPhone in 2007, this trend strengthens as people get to enjoy the Internet anywhere they want to. From then on, technological advancements have made it extremely easy and fun to shop online, making it ...
Technology plays a big part of the e-retailing industry. It has many positive qualities that impact the industry. Technology simplifies the purchasing process. Since the industry is web based, it helps eliminate the nuisance of not having products when wanted by having the capabilities of placing orders 24/7 at any computer with web access. Technology will also standardize the purchasing process thus reducing processing costs associated with traditional processing.
Li & Fung is a global trading group sourcing and managing the supply chain for high volume, time sensitive consumer goods. The group is associated with strong brands such as The Limited, Gymboree, American Eagle, Warner Brothers, Bed, Bath & Beyond, Levi-Strauss. With the rise of the internet, and the thrive of the B2B intermediaries, this memo will discuss the Li & Fung's E-Commerce strategy and how to use internet to facilitate supply chain management.
After I received your email asking me to give recommendations about the IBazar Brazilian operation and your next expansion in Latin America, I spent the whole week analyzing the eBay current situation, as well as the Latin America e-commerce market, in order to come up with the appropriate solution that guarantees an immediate success of your company in the region. First, I will start with a systematic analysis of eBay's international market-entry strategies. Second, I will exanimate the Latin America e-commerce market. Finally, I will use the precedents analyses to provide you with a set of recommendations concerning the prospective expansion in Brazil, as well as, your extension in the entire Latin America as a whole.
Online platform owners and big retailers: India Bazaar faces tough competition from big retailers like Walmart, Loblaw’s and local Indian grocery shops located in Surrey region. Although the development of online platforms for grocery sales provides an opportunity to retailers, it possesses a threat to traditional grocers like India Bazaar. These grocers face competition from traditional online stores like Amazon.com Inc. (AMZN), which are expanding their presence in the still-nascent
One of the greatest opportunities for Amazon is an Online Payment System. The online system allows the company to reduce transaction fees and increase ease of use for their customers. Internet sales are increasing at a fast pace. This is a product of increased fuel prices, which make driving to a store less likely, and foreign purchases. This development allows foreign purchases to buy clothing as it becomes more popular abroad. Amazon’s biggest competitors can include retail stores that online stores such as Target, Best Buy, and Walmart among others, these can be considered the most dangerous for them since they have strong market share and can be a direct competitor since they attack the same market. Amazon wish to compete in prices, offering
Since its comet-like boom in the nineties the internet has attracted myriads of companies to do business on this boundaryless media. And the boom does not seem to stop. eCommerceis a catchword, which stands for a whole branch of new types of businesses that mushroomed up in the last couple of years. Retailers, all sorts of companies, even law offices are using the web for their daily business. There seems to be no comparable other way to develop and exploit global markets. The internet is more and more used as a fast, innovative and cost-saving tool to gain and serve customers where they feel most comfortable and relaxed, namely right in their office or at home (Jonscher, 1999, p.204). In the following there are just three examples of companies, which base a significant fraction of their business on the web.
Consumer behavior is the process consumers go through when they make purchases and it involves factors that influence their decision and usage. This study is conducted to understand the customer's behavior in buying the products from a particular large format departmental store by analyzing some details. What influences a customer in a purchase situation? Why did he purchase the specific product? Was it for price or quality? Did he ask friends or family for help in hiss decision? Did an ad catch his eye? Consumers are constantly evolving in their buying behavior based on their life situations. Consumer behavior is the process consumers go through when they make purchases and it involves factors that influence their decision
Mangaing the supply chain has been seen to increase productivity and consumer satisfaction which leads to a growth in sales and overall company performance. Zara is the optimum example of a company that has effectively maintained and updated it supply chain management process to best benefit its consumers in todays marketplace. They were the first retailer to adopt the strategy of “fast fashion”. Aiming to have a product in store within 15 days of its inception. This has made them excel in todays economy to become the third biggest retailer in the world. It is widely recognized that Zara’s supply chain is what gives it it’s compeditive advantage over competing retailers.
Based on these concerns, retailers in the international marketplace have their work cut out for them. But through proper education of consumers, and the ever-expanding growth of the infrastructure in many countries, the future seems to be leaning heavily towards using the Internet for many needs.
From PayPal to Debit cards, from EFT to Credit cards, this modern world has been inundated with new ways of making business transactions. Instead of the conventional use of dollars and nickels, now there are electronic payment systems. These types of systems allow for better trust and acceptance between consumer and businesses. In the traditional way of buying a product, one would see a product in person, and pay for it with cash or credit. In e-commerce, the business uploads images of its products online and it enables its customers to shop it using any type of electronic payment system.
and is especially popular among eBay customers. Fig.1 briefly illustrates Company’s business. The system enables its
To achieve this, Amazon needs to roll out its online payment system that can help in addressing issues such as security and privacy concerns. With the rapid use of internet in the globe today, there is a risk of identity theft and cyber attacks if the company is not keen. By setting up an online payment system, there is a great chance that all transactions between the company and their customers will be discreet. Moreover, the company needs to show more concern for their employee’s welfare as a way of promoting their corporate culture and getting the best out of them. In addition, the company can capitalize on their strong brand to roll more products and services to reach to more and more