Kudler Frequent Shopper Program
One of the main goals of Kudler Fine Foods in its growth is to develop a system to track customer purchases, therefore a frequent shopper program is being put in place to accomplish the tracking while also awarding customers loyalty points for redemption. When creating such system for a company one must take into consideration many factors such as legal, ethical and information security concerns in order to succeed.
Currently the president of the company has kept legal expenses to a minimum by receiving legal advice from her sister-in-law Anne Shousha which is a tax attorney. Another flaw is that Kudler uses very few custom forms to deal with contracts, orders etc. Therefore expect legal costs to rise as new legal documents and forms will need to be processed for the new program to take place. As well as much more council from a legal professional to make sure the program is in accordance to the law.
As the program starts taking place new hardware is going to be needed to track all the purchases and the customers loyalty points, so it is important all new equipment and hardware is energy efficient with ENERGY STAR rating as we move into a “green computing” era, especially since the company resides in California. Since the goal of this project is to increase revenue it is important that privacy laws are taken into consideration very seriously when tracking customer’s transactions, products and buying habits. A lot of the information has to stay confidential within the company to maximize the security of the customers. Social media monitoring can be very powerful marketing tools that can be used in combination with the programs and online sales, however it has to be used responsibly so that the cust...
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...he company to a much higher level. This information system will revolutionize the whole organizational structure creating new jobs and new departments in the company. It is a challenge for anyone to control the budget for this system so it can be established without harming the company’s finances.
As long as all the legal, ethical and information security concerns related to the program are accomplished correctly this program will succeed, increasing sales, increasing customer satisfaction and increasing revenue. The new system will also cut services costs in the long run by using less resources.
Works Cited
Kudler Fine Foods. (2013). Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Kudler2/intranet/index.asp
Laudon, K. C., & Laudon, J. P. (2012). Management Information Systems. Managing the Digital Firm (12th ed.). : Pearson Education.
Saunders, C. S., & Pearlson, K. E. (2009). Managing and Using Information Systems. John Wiley&Sons, Incorporated.
Kudler Fine Foods is a grocery food establishment that serves an upscale customer base. Kudler Fine Foods will start to focus in of how to expand upon their services and stream line the organizational process by improving the efficiency of the entire operations. The success will be measured by Kudler Fine Foods ability to integration a new system which will incorporate a database system. Kudler Fine Foods marketing should be able to easily see the most popular products purchased by customers depending on income levels, area of residence, gender, shopping location along with any other categories that marketing wants to add. The system should also automatically convert the purchases to points and add the point's totals to the customer information data base. "Analysis Phase is to understand and document the business needs and the processing requirements of the new system" (Satzinger, Jackson, Burd & Johnson 2004, p. 6)
Asemi observe that Management Information System (MIS) is one of the information systems that is computer based. Besides, Asemi defines MIS as “an organizational method of providing past, present and project information related to internal operations and external intelligences. It supports the planning, control and operation functions of an organization by furnishing uniform information in the proper time frame to assist the decision makers,” (2011). The aim of MIS is to satisfy the general information need of the entire manager in an organization. Before the advent of computers, the process of decision-making was one that was full of built-in advantages and ad hoc methods. Computers technologies have changed the landscape of the decision-making process completely by making the process less demanding and easy to undertake. The reason for this situation is that information technology has made access to information more automated, efficient, effective, timely, and less ambiguous. Consequently, the ordinary t...
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...e same time, the time has come to raise consciousness, support research and standard-setting, and prepare model codes for those systems that do employ privacy-enhancing technologies. The opportunities for individuals to customize privacy preferences, research should be conducted to evaluate alternative arrangements should be generated. On top of that, the digital applications should provide transparent criteria, including ease of understanding, adequacy of notification, compliance with standards, contractual fairness and enforceability, appropriate choice of defaults, efficiency relative to the potential benefits, and integration with other means of privacy protection. Particular attention should be paid to uniformity of protocols across different industries and applications, so that consumers are not overwhelmed by a pointless diversity of interfaces and contracts.
Effectively integrating information technology (IT) into an organization’s business processes is critical if the organization wants to increase productivity and remain profitable. IT includes items such as the systems software, application software, computer hardware, and the networks and databases that help manage the organization’s information. When implementing quality standards and processes that are forever changing in the IT world, organizations must balance these changes while continuing to rapidly implement new systems technologies in order to stay competitive.
Setia, P, Venkatesh, V, &Joglekar, S (2013).'LEVERAGING DIGITAL TECHNOLOGIES: HOW INFORMATION QUALITY LEADS TO LOCALIZED CAPABILITIES AND CUSTOMER
To access the full list of fees, click on this link to visit the company’s website.
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In FY20xx online sales of chocolate accounted for about 20% of total chocolate sales around the globe. All of the company’s current major competitors already have an established online presence of at least 3-5 years. This serves as another major reason as to why we need to implement the e-commerce program to stay competitive in the market.
Paige B., Brian D. and Cameron W. (2012). Business Driven Information Systems, 3rd Canadian Ed. 300 Water St, Whitby, ON L1N 9B6, McGraw Hill Ryerson Ltd
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The main function of AIS is to provide information derived from the financial transactions. The daily paper record, receipts and invoice, the electronic copies, any kinds of documents could be the source of the financial transaction. The piecemeal data is hard to trace and follow. The traditional accounting information system solves this problem. It collects the information, sorting and processing, making a record and then providing it to the users who are interested in it. However, with the development of technology, the function is being improved. Under the network environment, the accounting information system trends to base on internet to realize the financial information processed electronically and automatically. The emerging functions, such as cloud computing, shadow data, giving convenience to the users via mobile devices. The non-network AIS is no longer meeting the new requirements. In current business world, innovations and improvements are needed to satisfy the varieties requests of customers under the context of multi-cultural. Companies and organizations hope to use information to help planning and solving problems. In the pwc report, the new accounting information system needs efficiency, speed, and real time information to meet the definition of excellence. Given that this is an information era. These factors need the cooperation between IT and Accounting. The system creator according to the