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Kudler Fine Foods Case Study
Residents of the San Diego metropolitan area are fortunate to be able to patronize the local specialty food store known as Kudler Fine Foods. Founded by Kathy Kudler in June of 1998, Kudler Fine Foods is now three stores strong.
Kudler Fine Foods are located in elite shopping centers. Guests will find the best and freshest domestic and imported gourmet items from the following categories: bakery and pastries, produce, meat and seafood, condiments and packaged foods, cheese and dairy and wine.
KFF has a defined organizational chart that identifies the administrative team of the company. The human resource department has created job descriptions for each job category that aid the management team in leading the company. Many of the employees are involved in the day to day planning of the company operations, but the responsibility of setting future objectives and determining the activities necessary to meet those objectives falls on Kathy Kudler, Harvey Stephens, Yvonne Reynolds and Brenda Wagner.
At KFF, organizing is handled by many people. Brenda Wagner, Director of Administration and Human Resources develops policies and directs and coordinates administrative and human resource activities pertaining to employment, compensation, labor relations, benefits, training and employee services ( Apollo Group, Inc. 2007). Harvey Stephens, Director of Finance and Accounting for KFF is the primary person responsible for planning and directing the financial and accounting activities. Harvey develops and implements goals that relate to the financial management of the company. Harvey is responsible for preparing budgets, financial reports, and payroll in accordance with GAP and California law. Yvonne Reynolds, Director of Store Operations, marshals and allocates resources such as inventory and delegates purchasing, maintenance, security and compliance to the purchasing manager and inventory manager. Kathy Kudler organizes the advertising, researches and acquires new products. Kathy delegates purchasing of the store inventory to the store managers and handles unique or capital items herself. Forecasting is handled by Kathy and her department managers using historical data.
Leadership at KFF is carried out through the entire organization. Leading is accomplished through effective communication, inspiration, motivating and guiding. KFF implements effective guidance from inception of employment by assigning a "buddy" co-worker to each new employee for the first 60 days of employment. KFF also uses an incentive program that is tied to overall store performance to motivate and inspire employees.
Overall, a leader’s style influences employees’ perceptions, levels of trust, and behaviors, and sustains a particular culture, which reinforces a distinct style of leadership (Carter, Ulrich & Goldsmith, 2005). In this case, Jeffers would benefit from becoming a more authentic leader. Authentic leaders align their values, convictions, and mission to be similar to those of their fellow managers and followers (Shamir & Eilam, 2005). In the long run, Jeffers should lead from a belief that Fortuga produces superior merchandise, and his employees and artisans are a critical component to achieving their mission.
Each department within Kudler Fine Food's organization implements certain business process with which they conduct their daily business functions. Therefore, some departments within Kudler may experience some process changes if a contractual relationship with local growers were to occur. An area that may receive an increased change in business process would be the legal area. "Kudler uses very few custom forms, preferring instead to use forms (contracts, order forms, etc) that are supplied by the parties the company is dealing with. For example, the leases on the stores were contracts supplied by the lessors. The few customized forms the company uses were obtained from "of-the-shelf" computer programs and slightly modified by Kathy or her assistants" (Apollo Group, 2003). Since Kathy Kudler is the primary legal decision maker, along with counsel from her sister-in-law and lawyer Anne Shousha.
... the company in order for the company to run smoothly. Kressel states that the job with most weight is the escrow officer. Without the officers pulling in new deals and closing deals the office will not have the funds to continue on for so many years. Next crucial job is the officer assistant because there are so much paper work to be done in one day that the officers have to deal with. Having an assistant will cut down the time and proceed with more deals. In the Monterey Park location there is only six escrow officers and each officer has at least 3 assistants. After all the paper work is done, office administration will make sure all information is there and send it out to where it needs to go. The accounting team makes sure that each department does not over spend on the budget. The marketing team goes out on the field to network and get the company new leads.
Yukl, G. (2002). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall. p. 1-19. Retrieved from http://www.blackdiamond.dk/HDO/Organisation_Gary_Yukl_Leadership_in_Organizations.pdf
Business growth general is assumed to be good; bigger is assumed to be better (Hess, 2011), but if the proper planning is not in place it can lead to a business failure. Beginning a business based on something she loved, and needed in her life Susan Feller made the brave decision to build a successful business by baking and selling gluten-free cakes and desserts. After her retirement she focused on her dream and solving her own issue, finding food safe and healthy to eat for those, like herself, with Celiac disease and gluten allergies, but they also had to be delicious. Feller had some tough decisions to make as a small business owner, would she be able to keep up with the demand, how can she grow her business and what if she decided she had had enough and wanted to close the business? These are all decisions any business owner have to face at one point or another.
Work with the President / CEO, develop and cascade the organization's mission statement to all staff, and implementing validated recognition systems.
This case examines issues of asset control for Ben & Jerry’s Homemade, Inc., in light of the outstanding takeover offers by Chartwell Investments, Dreyer‘s Grand, Unilever, and Meadowbrook Lane Capital in January 2000.
The purpose of this project is to show how financially stable the Kraft Foods Group is and demonstrates what its strengths and weaknesses are. The reader can expect to find out what Kraft Food Group is and about their financial history for the last five years. This business participates in the consumer packaged food and beverage industry. The markets that Kraft Food Group sell to are the United States and Canada. Some brands that are included in this company are Kraft, Maxwell House, Oscar Mayer, Planers, Kool-Aid, Velveeta, Capri Sun, and Philadelphia to name just a few. This company was started in 1903 by James Lewis Kraft. Mr. Kraft used a wagon and horse and started selling cheese to businesses in Chicago, Illinois. In 1909,
Success of the plan In Kraft’s Food Corporation the planning analyst and the other business departments work together in close communication. This aids in the development of a system that allows business activities to align with the corporate goals and targets. The company is also building its performance around successful people by assuring that the plan is tied with the system that involves the use of practically tested strategies. Shared decisions of all the departments including finance and production departments help adding value to the business by improving its competitive place in the market.
Rosen, R. H. (1997). Learning to lead. In F. Hesselbein, M. Goldsmith & R. Beckhard (Eds.), The Organization of the Future. The Drucker Foundation Future Series (p. 306). New York, NY: Jossey-Bass Inc Schein, E. H. (2010). Organizational culture and leadership. (4th ed., p. 13). San Francisco: Johan Wiley & Sons, Inc.
The leadership is a privilege and it is such a privilege and an honor which will carry the tremendous responsibility which will inspire others to direct them to accomplish goals and vision of the organization. Leadership is about influencing the people, by producing direction, purpose and motivating in order to accomplish the mission, vision and improving the organization. The leadership philosophy is evolved based on the experiences, both positive and negative, in most of the initiatives and activities that we undertake. It is also one among the collaboration and teamwork within which the team members can utilize each other’s strengths to counter the weaknesses of the individuals. By observing, introspecting and experimenting we can developed a leadership paradigm which is inclusive, collaborative and proactive. We can develop the ability to recognize which will approach in order to reach the productive conclusion. The great leaders know their limitations and are capable at utilize their strengths and also the strengths of others to compensate.
”Leadership involves the exhibition of style or behavior by managers or supervisors while dealing with subordinates; leadership is a critical determinant of the employees ' actions toward the achievement of the organizational goals” (Saeed, Almas, Anis-ul-Haq, & Niazi, 2014). Leadership is a strength that initiates, inspires, and guides the cooperation and attitudes of others on the way to set vision. Leadership is influential and involves several styles of approaches that involve trust, accomplishment and focus to reach a projected result. Using and implementing the ideas of others motivates new thinking and gains the confidence to build the trust and encourage everyone to work to the same goals (Northouse,
To help staff understand the complexities of the early phase of organizational development. The manager must provide a clear understanding of the purpose of the organization to the employees. Emphasizing the importance of recognizing the direction the company is going and how its methods of working can be improved. Plus, explaining the identification of general objectives would lead to the clarification of responsibilities and purpose at each level of the organization. When a manager discusses these issues with his team, he is encouraging ownership by the employees. (Moore, 2004)
This leads to organizing. Organizing is done through assembling and coordinating financial, human, physical, informational and other resources need to achieve the goals. (Bateman & Snell, 2004) Recruiting is a large part of organizing. Human resources are an important role. The company must try to attract the people needed to properly staff the organization to be able to meet the goals. The employees in an organization can be considered the most valuable asset at times. In addition, by specifying job tasks and grouping them into work units it helps to better organize the work load and resources. In order to do this the organization must management the tasks and personnel.
In order to reach the organization’s goals, organizing is necessary, as it is the action of arranging and distributing work, and resources to organization’s employees Organizing includes in identifying activities that are required to achieve the organization’s goal, such as grouping activities into jobs, assigning these jobs to individuals and departments, and giving responsibility and authority for performance. After IKEA has developed activities and plans to reach the goal, managers need design and development organization that will allow them to achieve the target of the company. The purpose of organizing is to create an outline of jobs for employees and also the authority relationships that serves this purpose.