Knowledge Management Research

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The findings of this research cleared conceptualization of KM activities and a guide to using social capital to support those activities within organisations. This study made significant contributions across multiple areas of knowledge management research. This section demonstrates the significance of this study through giving further details about the contributions that it makes to theory, transference, and practice. 9.2.1 Contribution to social capital theory For the first time, this research combines seventeen factors in an integrated model that includes social capital theory, information technology support, and knowledge work management and work performance. The research demonstrates an empirical test of social capital theory with KM activities and work performance. This research has shown that five factors in the communities of practice factors in social capital theory influence work performance with KM activities as an intermediate factor. This research shows that social interaction ties, trust, identification, shared knowledge and shared vision are positively associated with their participation in KM activities and lead to improved work performance at individual, team, and organisational levels (See Figure 8-1). 9.2.2 Contribution to the transference of the integrated model This research successfully applies western knowledge management conceptualisations to the study of KM activities in an eastern management culture. The integrated model is used to study Thai higher education knowledge workers and demonstrates interesting characteristics of their work. A high degree of confidence in the content and constructs validity is established for the integrated model in an eastern management culture 9.2.3 Contributio... ... middle of paper ... ... 2003), the use of additional items might help capture the rich factors to a greater extent. Finally, the study is based on self-report data incurring the possibility of common method variance and respondent bias (e.g., social desirability effect). However, these tests of common method variance do not find it to be a significant factor in this study. This, combined with the fact that the study reported good psychometric properties based on multiple assessments (reliability and convergent and discriminant validities) and produce results that are robust across multiple regressions analyses, supports the validity of the data and the results. Overall, the above limitations of the study constrain its generalisability to other kind of organizations. However, this study makes some valuable contributions to practice and research. These contributions are discussed next.
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