Knowledge Management Case Study

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Knowledge Management Hislop (2013) pointed out that as one investigates the nature of knowledge management, it becomes clear that there is an inconsistency in how it is defined. Just as there are many types of organizations so too are their different processes for capturing and sharing knowledge in the modern workplace. Even in my own organization, there are differing opinions about the nature of knowledge management. Some believe knowledge management may be managed by succession planning and rotational assignment where knowledge is cultivated and shared. Others believe that our mentoring program is sufficient for knowledge management. Yet for specialty skills such as those found with the IT function, knowledge management has become about change management and process documentation. Following an analysis of the popular literature, Hislop (2013) offered that, Knowledge management is an umbrella term which…show more content…
though there remain differing viewpoints to this depending upon the nature of the knowledge being collected. First, there are a number of organizational factors which determine the approach toward knowledge management while also helping to identify the obstacles that may be in the organizations path. Hislop (2013) sited specific considerations for the cultivation of an strategy including, knowledge demands on the organization as determined by the markets in which it competes, organizational culture, workforce diversity, organizational size, work type, product or service characteristics, technology, and any specialized processes which might exist within the organization. In light of these elements, “it should be obvious that there is not one single way for an organization to manage knowledge”(Hislop., 2013, p.55). Additional challenges are brought to bear on the organization based upon the type of knowledge being
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