Knowing Your Audience and Communication Release
In terrible situations like the mine disaster, people are being affected in different ways, so how it is handled could determine if the outcome is good or bad. How the audience is handled by the person delivering the message is important, and so is how the message is worded. Taking the time to think about the different outcomes from each way the story is portrayed is a great first step in delivering news of this nature. Considering how people will react and how the message will be received is also important. Making sure that all of the different circumstances and emotions of the people involved on both sides are being thought about helps make sure that all parties involved can receive the message in an appropriate manner.
The disaster of the Chilean mine collapsing which according to The New York Times article happened, “On Aug. 5, 2010, a gold and copper mine near the northern city of Copiapó, Chile caved in, trapping 33 miners in a chamber about 2,300 feet below the surface” (2011). All 33 men involved had family members that were waiting to hear about the safety of those trapped inside, and the sensitivity of how that information was delivered would have been immense. The facts would have needed to be accurate to ensure that the families were not being given any false hopes, or incorrect info about the survival numbers. Some members of the family waited outside the collapsed mine for the rescue of loved ones for days, only intensifying their anguish making it even more important to think of their needs when delivering any messages. They would need symphony and support, and hopefulness for the best possible outcome. No matter how dire the situation is, the audience has a better cha...
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... whom the audience will be before delivering any message is the best way to ensure a positive outcome while building a good rapport. It does not matter if the situation is negative or positive as long as the audience is taken into thought beforehand, it is more likely that you will be able to send the appropriate intended message. Taking into consideration of the needs of all parties helps the sender find a good medium for all involved.
Works Cited
The New York Times. (2011, October 12). Chile Mining Accident. Retrieved from http://topics.nytimes.com/top/reference/timestopics/subjects/c/chile_mining_accident_2010/
Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage.
Weik, J. (2010). Over 30 workers trapped after Chilean copper mine collapse. Metal Bulletin Daily, (224), 65
The dark side of mining was brought to the fore when the Aberfan disaster hit the community. Mike Jenkins talked about how his son ‘ran forever’ unaware of the undetected ‘tumour’ that was lurking within the mountain. He describes the danger as a ‘tumour’ like that of a tumour in a body that is undetectable until it is too late and the danger cannot be averted. The other analogy with the tumour is that it is terminal and eventually will kill the patient.
This article is expressing the communication skills and its importance they play in professional life. The article starts with the general thoughts of the individuals about communication in the workplace and turns to the technical terms that could be evaluated by the employees. The terms such as the make yourself understood, sell yourself, play well with others, and lead the team explicit the imagination of the Alison Motluk for professional communication (www.newscientist.com). Communication is a two way street, after you've said what you need to say, stop, tune in, and search for sentiment and intimations of perception. While the individual is reacting maintain a strategic distance from any motivations to cut them off or listen just for the finish of the sentence with the goal that you can blab about additional thoughts or musings that ring a bell. Deferentially give them your full consideration. When they are fulfilled, to guarantee that your message has been obviously...
Bovée, C. L., & Thill, J. V. (2012). Business Communication Today. Upper Saddle River, New Jersey: Pearson Education.
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Mary Ellen Guffey, Kathleen Rhodes, Patricia Rogin. Business Communication: Process and Product, Sixth Canadian Edition. Ed. Anne Williams. Sixth Canadian Edition. Toronto: Nelson Education, 2011. EBook. 11 April 2014.
When an event of this magnitude happens involving a company and a large community, there are many different roles and audiences that need to be considered when trying to communicate the details of the event. In this case we are talking about a mining company that has encountered a collapse of a cave that has trapped many miners and therefore putting their lives at risk and the clock ticking quicker and quicker as the days go by. So with time becoming
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Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
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