Johnson Product's Management Information System

Johnson Product’s Management Information System

The design of Johnson Product’s Management Information System (MIS), will be built with flexibility. The initial design has brought together management, front line employees, the finance department, the business analyst (BA), and the information technology department (IT) into one system. Research from the BA has identified that there is a need for Johnson Products to integrate both, the Ultra Sheen division and the RB70 division. There are procedures and systems that are currently in place that will be used to complement the new system. A process is in place to ease transition.

The management team, as well as the front line employees, that include sale representatives, was a part of the brainstorming

The system will use a variety of systems to gain the information needed to give an accurate output. The design will be able to manipulate the data to produce what if situations. The system has a huge capacity to contain the raw data until the time it is needed for processing. It will be able to differentiate and sort the different types of data based on the program it is being used for. The program for production will be different from a customer service manager’s program. The data need is different.

Cyber insurance will be handled by Starr Companies Global Insurance & Investments. It provides cyber forensics for breeches in the system. It will pay out for things such as, malware invasion and cyber extortion. It will also pay for data interruption. This is not a professional liability insurance.

The cyber security will be provided by Bae Systems. The first point Bae System makes is, it has a high level of defense. It has threat analytics built into the system. Threat analytics detects and analyzes cyber threats. It provides the security for emails as well. The service is available

This secure system allows online payment. A custom uniform resource locator (URL) will be developed to redirect customer to the payment system. Through the online service, customer will be able to establish recurring payments. This can be beneficial when the monthly amount of inventory has been agreed upon, and a set price been established. Johnson Products will be notified of the payments within minutes.

The billing department will have an effortless way to process payments for customers that still prefer that human contact. Payment options are easily available. The billing representative will also be able to process recurring payments for customers. There is a system to protect customer’s data. The transactions done will be reported in a daily and weekly report.

A cloud based payment system is the system that will be used to process credit card payments. An internet connection would be required for a customer to use this system. The set up can be specific to each division. This will help to calculate the revenue from RB70 and Ultra Sheen. All data will be encrypted for