2. Job Descriptions
Front office Manager
Front office manager is responsible for the whole operation of front office department and he manages planning, budgeting, staffing and ensure payroll. He reports to Rooms division manager or sometimes to General Manager of the hotel. Below are some essential and managerial duties and responsibilities.
o Keep up a high quality service standard and professionalism. o Meeting with guest and responding quickly to guest requirements. o Resolve employee’s issues and problems by taking right decision. o To ensure trainings to the staff and to empower them. o To make special arrangements to VIP’s o Maintaining front office budget. o Recruiting and interviewing the new staff. o Examine the guest
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o To Ensure standard procedure well implicated. o Tracking the audit procedure. o Coordination with rooms division manager or front office manager. o Checking the outsourced services. o Maintaining the coordination with the management and the employee. o Ensure health and safety standard are been implicated.2. Job Descriptions
Front office Manager
Front office manager is responsible for the whole operation of front office department and he manages planning, budgeting, staffing and ensure payroll. He reports to Rooms division manager or sometimes to General Manager of the hotel. Below are some essential and managerial duties and responsibilities.
o Keep up a high quality service standard and professionalism. o Meeting with guest and responding quickly to guest requirements. o Resolve employee’s issues and problems by taking right decision. o To ensure trainings to the staff and to empower them. o To make special arrangements to VIP’s o Maintaining front office budget. o Recruiting and interviewing the new staff. o Examine the guest rooms for cleanliness and standards. o Must meet fire-safety procedures and health
likewise the general manager will have the authority over the managers of each department. Also, written documents and weekly meetings between departmans managers and employees.
Agribusiness is a growing profession across our nation. Each year our Legislature introduces new farm bills requiring additional need for in-depth studies and introduction to the ever changing farming system. The ranch manager becomes the caretaker of crops, livestock and other animals. A lot of their time is spent outdoors and in meetings with farmers and government agencies. They are basically on call, whether they are tending to farm matters; working and meeting with government agencies; and/or speaking to local communities sharing various farming techniques, they are constantly busy. Ranch managers are an integral part in agribusiness, their focus is to manage and produce a successful farm operation while maintaining required government
Restaurant manager is a responsible position and career which has several opportunities to accomplish. The manager has to manage the whole restaurant staff, has to be flexible in approach and promote motivation and performance among them for better restaurant productivity and profits. Complete dedication is essential to reach highest position in management and for this the person has to settle certain goals and improve the skills, values and qualities with time and market demands (Brawer eta l., 2012).
Now that you know what the positions are looking up the details would be the next step. The General Manager of Hotel and Lodging is responsible over all the operations of the hotel. It is important for the General Manager to make sure that timings run smoothly and all employees are doing their jobs and the guest are happy. In order to get this job done there are several directors that report to the General Manager. The Director of Human Resources oversee the Human Resources Department where all of the employees needs are taken care of and the hiring/firing of employment takes place.
There are many tasks that a manager does on a daily basis which include problem solving, facilitating meetings, and many other routine office tasks. "Management is the process of working with people and resources to accomplish organizational goals. Good managers do those things both effectively and efficiently." (Bateman & Snell, 2004) However many of these tasks should not be duplicated by a group of individuals. Different people can take on parts of the management function. Someone on a team can take care of the planning, while another person does the budgeting, and a third can monitor the progress and quality that each team member provides. "Management is like investment you want to invest all resources at your disposal as efficiently as possible in order to get the best return on them you can." (McCrimmon, 2005)
Managers have five major functions to perform, namely planning, staffing, organizing, controlling, and coordinating. These roles or functions of the management separate management from other roles such as marketing and accounting among others. The lessons that I have currently learned will help me in becoming a manager who will be capable of making various decisions that will have an impact on the whole firm. Additionally, the area where I have much interest in is the function of controlling in management.
They also have to maintain planning ,controlling and coordinating function .In maintain the planning ,managers must be selecting some staff who are skilled and experience and some staff for handling any kind of situation ,Finally ,they set the plan .
function, managers need to analyse how activities and resources are to be grouped and carry out plans successfully (Bartol 2007). A manager have to understand their ability to manage the lower level employee which is the most valuable of the company as they are the key of output and implement in the planning. Then manager will coordinate the jobs between authority and responsibility that is to define the role position of them (MSG 2012).
The financial manager is responsible for giving financial advice and support to clients and colleagues that will enable them to make good business decisions. Particular work environments differ considerable and involve both public and private sector organizations such as retailers, corporations, financial institutions, charities, and even small manufacturing companies and schools (Financial Manager, 2011).
A manager has four principal functions or duties of management. These include; the process of planning, organizing and leading an organizations human, financial, material, and others resources to increase its effectiveness. (George & Jones, 2005)
When I think of a financial manager, accountant quickly comes to mind. The role of accountant and financial manager are similar in several ways and often times they work closely together on various projects. The role of an Accountant is to ensure that their organization is run efficiently, make sure their records are accurate, and that their taxes are paid properly and on time. Accountants perform a broad range of accounting, auditing, tax, and consulting activities for their clients. They record and analyze the financial information of the companies for which they work. Other responsibilities include budgeting, performance evaluation, cost management, and asset management. “The role of the financial manager has expanded beyond traditional responsibilities related to company's finances. A financial manager, through his/her understanding of the company's financial health, the current market, and the goals of the company, helps set direction and guides decision making.” Financial managers perform several different task related to finance for their organization they normally oversee the preparation of financial reports, direct investment activities, and implement cash management strategies.
The world of business has undergone radical and dramatic changes in the last decade changes that present extraordinary challenges for the contemporary manager. A manager is an organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that the goals can be achieved. According to a widely referenced study by Henry Mintzberg, managers serve three primary roles: interpersonal, informational, and decision-making. Management is process of administrating and coordinating resources effectively and efficiently in an effort to achieve the goals of the organization.
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.
Another front office service is mail and postage. “Guests may ask front office staff to arrange for outgoing mail, and receptionist’s will need to be familiar with the requirements, speed, security and cost of different types of service available. A large hotel such as Rizqun International Hotel there will probably be a dedicated back office mail room, where all the various operations can be handled discreetly and efficiently”. (CTH Diploma In Hotel Management, 2009, p. 216)
Human resources are the function within a company’s organization that monitors the availability of qualified workers. They recruits and screens applicants for jobs help select qualified employees. Some of those roles are focusing on recruitment, employee performance management benefits, compensation, training and retention in an organization. All this is the human resources manager needs to provide a high return on the company’s investment in its people. A human resources manager also deals with the employee relations, resource planning and administrative personal functions. They also deal with hiring, firing, training and other personal issues. A human resources manager also deals with safety, employee motivation, communication and all the administrative stuff. A human resources manager is one of the most important jobs in any health care organization.