Job Analysis: Internal And External Challenges

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In most organizations today, job responsibilities and duties continually evolve to meet both internal and external challenges. Recessionary economic times have forced organizations to restructure, downsize, and re-engineer causing change in the way jobs are performed. In these types of situations, work processes are affected which could lead to performance issues. Fewer people available to do more work impacts what work gets completed and how it gets completed. Consequently, these performance gaps may lead to work redesign. A work analysis needs to be conducted to determine the main duties and responsibilities indicating - what work is done, how it is done, and why it is done. It should provide a thorough investigation and breakdown of a job, task, or content that can assist us in deciding whether training is warranted and what kind of training is required.

As an instructional designer, we can begin by conducting a job analysis. We need to define the primary purpose of the job analysis and determine the jobs we want to investigate. We can then decide what type of results we are trying to achieve. A job analysis can help define job descriptions and specifications, tasks listings, and job performance standards. Job titles alone do not provide enough information about a job. A thorough understanding of the nature of a job enables us to focus on the job description. The information we obtain from conducting a job analysis is essential in developing a detailed description of a job. A job description is vital in outlining the duties a person performs, and the knowledge, skills, and abilities required to perform those tasks.

It is vital to know the role workers play in an organization. We need to be able to answer such questions as wh...

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...lacency and work performance may be difficult to ascertain. As mentioned in the reading, task analysis does not always involve observable behavior . It may involve an unobservable mental action. I would assume that the analysis of unobserved actions would serve more of a challenge. How do you re-engage these types of individuals in the tasks that they perform? How do you fold accountability into the instructional design? We have to make sure we impassion these individuals so they want to learn in the workplace.

One of the major goals of training is to have workers transfer what they learn from instruction to their jobs. As instructional designers, we need to ensure that workers will apply on the job what they learned during instruction. I feel complacency must be taken into consideration when designing instruction in order to help achieve competent performance.

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