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12 characteristics of entrepreneurs
12 characteristics of entrepreneurs
12 characteristics of entrepreneurs
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INTRODUCTION
Studies had been conducted to look at the different traits of an entrepreneur. Visionaries and risk taking are two characteristics identified by authors (Fisherman, 2000; Covey, 2006; et al) as traits of a successful entrepreneur although there are some (Schultz, 1980 and Brockhaus, 1980) who argued otherwise.
The purpose of this paper is to explore if there are relations between the 2 traits; vision and risk taking. We also look at the extent of risk taking an entrepreneur is willing to take to achieve the vision of his company’s future. We aim to find evidence of this in Jeffrey Preston Bezos (also known as “Jeff Bezos”) in his business pursuit.
Many articles on Bezos, Founder and CEO of the successful online store Amazon, described him as a visionary and risk taker. Prior to Amazon, he was a Senior Vice-President in DE Shaw, a Wall Street hedge fund firm before he quit his job to set up his own virtual bookshop in 1994. This store had over the past twenty years expanded its product line to include other products such as clothings, beauty products and even groceries. In the 7th year of operation in 2012 (Stone: Pg 6), Amazon achieved US$61 billion in sales. Besides Amazon, Bezos also acquired many online shops, ventured into Blue Origin which is an aerospace company developing technologies to offer space travel to customers and bought over a news agency called The Washington Post.
In the following sections, we look at how authors share their findings on risk taking and visions leading to an individual taking up entrepreneurship and if these entrepreneurs possess a propensity for risk taking in order to achieve their goals. We also take a closer look at Bezos’ business ventures, his business philosophy an...
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...tomer-oriented business was key to a success business venture. His business decisions were always focused on meeting his customers’ needs and wants. It was never about ripping off the customer in order to maximize his profits for Amazon.
To deliver the solutions for his customers, Bezos continuously made heavy investments on new innovations and process improvements in Amazon. He was willing to allow Amazon endure several years of losses much to the concern of his staff. The Super Saver Shipping Service, One-Click Shopping Technology and Amazon Prime membership were clear examples of initiatives of the risk Bezos undertook. In order to fulfill his vision of a customer centric business, he launched these services at very affordable prices for the customers but were expensive to maintain and often resulted in Bezos’ team wondering if they had made a dear mistake.
History”, n.d.). But the unbelievable pace at which Amazon added new products and new customers proved to be a formidable barrier for any competitors. Within the first 10 years Amazon accomplished an unbelievable feat; it had 49 million customers and 6.9 billion dollars in revenue, and it had done so by selling some products at a loss to build market share (Rivlin, 2005). At times it was difficult leveraging so much capital to grow market share, but Jeff Bezos’ focus on the customer and long term growth of the company proved to be the real reason Amazon didn’t fall prey to the .com bust like so many other internet
Amazon.com’s US operation business model is based on “sell all, carry few”. Amazon offers consumers a wide selection of products while keeping inventories at low levels. A major interest for Amazon in the US is optimization of netwo...
Treanor, T.. (2010). Amazon: Love Them? Hate Them? Let's Follow the Money. Publishing Research Quarterly, 26(2), 119-128. Retrieved February 24, 2012, from ABI/INFORM Trade & Industry. (Document ID: 2377177581).
Since the creation of Amazon in 1995, it has been a reference of adopting a successful strategy which has preserved over time; being the largest online store in the world nowadays. In addition, i...
Customer service is paramount at Amazon and Bezos consistently reminds employees that their focus needs to consider the impact and feeling of the consumer. He is known to be an outside the box thinking daring to be bold and go against the norm. Utilizing drones to reduce delivery times while minimizing costs display Bezos focus on customers and stakeholders (Amazon Prime Air, n.d.). Bezos is a task-oriented transactional leader, who Brad Stone in his book “The Everything Store: Jeff Bezos and the Age of Amazon”, described Bezos as a micromanager who does not value the opinion of his employees (Stone, 2013). These individuals excel in achieving goals and positive outcomes but need improvement in human relations. Bezos tends to be bold and brash and not warm and fuzzy, and empathy is a critical component to others buying into your vision (Schwartz, 2015). He often becomes frustrated at his employees and berates them publicly; an unusual approach for an individual who built an amazing company. A company built on fear and stress looks beautiful from the outside but internally could quickly collapse if Bezos does not address his communications approach. Corporate culture is vital to the long-term future of business and Bezos needs to recognize how he leads the internal customer will translate over to the external consumer. Managing through fear and
In the first stage Amazon’s main objective was to create a virtual bookshop, where customers could have more choices than any physical bookshop in the world, but also, he did not want to spend time and money on building warehouses and deal with inventory b...
When Amazon.com first began in 1995, as strictly a book retailer, Bezos knew he had discovered an excellent company. After all, a physical bookstore cannot stock anywhere close to the number of books Amazon can offer online. Within a year, the company had a customer base of approximately 340,000 consumers and daily site visits were huge as well. But Bezos wanted to expand the company to offer music and DVDs, because he realized there was little or no barrier of entry. In the next years Amazon would emerge as a marketplace, expanding the company globally offering products from toys to kitchenware. Because of the relatively cheap prices Amazon was offering and also the growing number of online shoppers, the company was doing tremendous amounts of sales and creating profits.
Amazon creates value for its customers by offering customer satisfactory services by managing retail operations with efficient use of technology. Operational efficiency is the strength of Amazon.com and supports the management to maintain its competitive advantage and enhance corporate performance.
He and his wife, MacKenzie, drove to Seattle to be close to a book wholesaler called Ingram. MacKenzie drove the car while Jeff typed the business plan for the company. Jeff had already spent several months planning Amazon.com while he was at D.E. Shaw. He had traveled multiple times to California to meet with Shel Kaphan, a programmer who was the first employee at Amazon.com, and other programmers.
There were many strong points in Bezos’s business plan. He carefully planned every detail of this business. One of the key strengths that Bezos relied upon was his unique understanding of both computer science and marketplace economics. His degree in computer science combined with his years working on Wall Street gave him a broad perspective on the e-commerce market. He understood what the technology would look like in order to make his ideas reality. He also had a firm grasp on the economics of the market. He knew that branding would be the essential differentiating factor between him and his competitors. He also knew that the best way to establish a strong brand was by putting your customers needs and wants first and letting the investors take care of themselves. He did not care for the idea that good customer service was just a way to drive profits. Instead he took the approach that good customer service is a way to drive growth, which in turn would drive better customer service.
Amazon’s also tried to spearhead the industry by introducing the customer-pleasing traits in terms of the technology, order fulfillment and retailing strategies categori...
Amazon is best known for their kindle, fast shipping, and selling various products (Smith). With Amazon being such a large corporation, professionalism, academics, character, and engagement are crucial parts of the success of the company. Professionalism: Amazon has grown to become the largest internet-based retailer in the world by total sales. It began as primarily an online bookstore and soon began to sell more and more electronics and then over time began to sell pretty much anything. In 1998, Amazon earned about $0.6 billion, which held steady growth from 1998-2006 (“Amazon.com”).
Amazon has recorded a magnificent success in its business throughout the years that it has been in operation. It has attracted almost all people to use it when necessary. Amazon has built its success in business methodically and slowly. Amazon has made much success because of its ability to read market trends and diversify its operations. It started as an online book selling company. However, it changed its operations and started selling other products. Currently, many large retail shops use Amazon to host and power their websites, for instance, sears and virgin megastores. Amazon now attracts over fifty million visitors in a period of one month. Amazon has tried to make their services fit each individual user. It has based its services on the end user. It has shipping discounts, customer product reviews and a credit card with bonuses. It also has prime membership, product forums and 1-click ordering system among other services. The company has tried to make a remarkable experience for customers and visitors (Thomas, 2006).
Firstly, Amazon.com employed the cost leadership strategy by offering products and services at lower costs than competitors. The key to making this strategy successful were the economies of scale that allowed the company to offer the largest range of products to its customers.
Successful entrepreneurs have a clear image of what they want their future to be like. They hold a clear picture of the direction the company should take and have a clear plan of how they will make their vision a reality (9 essential traits of successful entrepreneurs, 2013)