Itawamba County Tutoring Reflection

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During my first semester at ICC, Fall 2014, I worked as a Kindergarten through twelfth grade tutor in Math, Reading, Writing, and English at the Itawamba County Library. The semester of Fall 2014 was the beginning of the tutoring program, with several students from ICC being chosen as bright applicants for the job, myself included. From 3:00-6:30 everyday, I was scheduled with seeing a variety of children from ages 3-18, helping them all with whatever course matter they were struggling with. Throughout the start of the tutoring program at the library, I was charged with connecting parents and students with the free tutoring opportunity available to them, as well as scheduling appointments, and monitoring student progress. Overall, the program was a huge success, and after my four months tutoring, I decided to go venture towards a new opportunity myself. …show more content…

I maintained a friendly demeanor as well as a knowledgeable attitude, allowing many incoming students and parents to realize they were in good hands at ICC. Of course I had to direct calls quickly, with no margin for error, making sure calls were transferred correctly, the first time. Even when my manager was away for two months on surgical leave, my fellow work studies and I did not slack on our duties, and contributed to keep the call center as efficient as

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