Is Outsourcing Medical Billing Worth the Cost?

1128 Words3 Pages

In today's economy, outsourcing medical billing is a question many physicians ask themselves. However, the real question should be: "Can you afford not to outsource your medical billing in today's economy?" Having worked in a medical office for many years and doing medical billing in that office, I have seen firsthand the lack of attention and dedication placed on the medical billing department. Many times in a busy medical office, the job of doing the billing may be placed on someone who has extra time on their hands or has "downtime" from their regular duties. If the physician does have an actual billing department with staff dedicated to billing, many times they do not work as efficiently as they should because there is no motivation to do this. This is not only irresponsible on the physician's part, but it is costing their practice thousands of dollars each year due to untimely filing and inexperienced staff. Now more than ever, insurance carriers are decreasing reimbursements while increasing administrative burdens and costs. Staff needs to be knowledgeable in billing and coding as well as have access to updates provided by the insurance carriers on policy changes and reimbursement changes on a daily basis. This is why outsourcing is the answer to a difficult question. Most medical billing companies today bill providers on a percentage of receipts collected, which directly ties the success of the billing company to the success of the physician's office. It creates an immediate incentive to work together for the same goal, which is maximum reimbursement of charges submitted. Additionally, accepting credit and debit cards as a form of payment is much more convenient for the patient and much more efficient for the office. If you have an efficient and knowledgeable billing company, they will provide front staff training as part of their services so that both the front staff and the billing company work as a team in unison to maximize reimbursement for the office. Since this is the ultimate goal of any physician's office, the question should be: How can you afford not to outsource to a qualified, efficient, knowledgeable billing company?

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