Interpersonal Communication Analysis

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Interpersonal communication
Interpersonal communication refers to the process of information communication between people, and it also is the process people communicate with each other in the common activities with various kinds of ideas, thoughts and feelings (Gudykunst, et al, 1988). The communication is mainly expressed through words, expressions, gestures, posture, and social distance.
Although interpersonal communication form is varied, the information dissemination has its general rule. Is the most basic elements include the information senders, information, channel, information recipient. Information sender is the main body of information communication, it not only has the purpose to spread information, but also codes the information which has spread out, namely the information processing, and the organizing of form to facilitate the transfer. Information refers to the content of communication, which express the idea, needs and desires, news, etc. of communication subject (Koester, Lustig, 2012). Channel is namely the way of information transmission, information must be load into channel, it can exist and transfer, sound, light, electricity, animals, people, and newspapers, periodicals, movies, TV, etc., are all information transmission medium. Information receivers is the person who accept information. The process of information communication refers to the message sender encode the communication content into communication channels; After recipient receives information, decode the information and accept it,then it feedback the information received to the sender. This is the basic process of information communication. After information recipient receives information, it must pass through decoding and then understand...

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...oyees are very friendly, hotel staff morale is high, cohesion is strong, which can greatly improve the work efficiency, at the same time it can also cause every employee’s emotional experience of love, and strengthen the staff's to concern in the hotel, thus establishing a positive corporate image. Relationships between staffs mainly are affected by the staff’s cultural quality, ideological consciousness, collective concept, professional ethics and the dedication to work, etc. (Lin, 2002). Relationship within the hotel staff is the precondition of handling guest relations. It can create a harmonious atmosphere and improve the staff’s centripetal force. A well-run hotel employees in the face of a lot of work every day, especially frontline staffs, are not just in the face of pressure from customers, but also face the pressure from hotel management. Good interpersonal

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