Introduction Effective communication skill is vital for health careers success. For Pharmacy Technician, Communication skill is perform to communicate undoubtedly and adequately with patients, their family members, physicians, nurses, pharmacists and other health care professionals. There are two categories of communication skill 1) verbal 2) nonverbal. The main objective of this essay is learning various elements of verbal and nonverbal communication and identifies obstacles that impact communication. Effective two ways communication eventually provide benefits to patients experience, trust, satisfaction and better adherence with medicine uses.
Sharing power “ evokes the patient’s perspective, conveys interest, flows the patient’s lead, elicit and validate emotional content, shares with the patient, makes the clinical reasoning of the practitioner transparent to the patient and shows the limits of the practitioner’s knowledge”, (Bickley, 2017, pg. 73). This interviewing technique gives the practitioner an opportunity for insight into any social, emotional, physical or economic barriers to health for the patient. This technique shows the patient’s responsibility to follow any recommended advice that the practitioner may give. Throughout the interview, the advance practice nurse should be aware of his or her own body language.
In nursing, it is important to understand client’s emotions in order to provide the needed health care. This will help clients to open up with one’s own health issues. In all health care system the health care professionals should put one’s self in client’s shoes. This will help the nurse-patient relationship to be more effective. This will enhance the clients to provide... ... middle of paper ... ...r, R., & Evans, K., & Nizette, D. (2009).
A successful communication interaction implies that all parties have created a "partnership" and the patient has been fully educated on his or her condition as well as the different options to address the condition. Educating oncologist's on how to adequately communicate with a patient is a controversial subject. The cancer team members need to be capable of recognizing which communication skills best fit their current situation. "Communication skills can be defined as the cognitive and emotional abilities used by clinicians to enable patients and their families to understand the nature of the illness, to partner with patie... ... middle of paper ... ...634/theoncologist.2008-0042 Surbone, A. (2008).
Patient’s experience with the healthcare team to the standards of patient centered care, there are some parallels and differences. In Barry and Edgman-Levitan’s text Shared Decision making: The Pinnacle of Patient Centered Care, it explained how the patient centered care is divided into three broad areas. One of the areas discussed about information, communication and education. It stated that “Adequate information must be shared with the patients and this would include clinical management…This is very relevant in understanding the concept of self-care and individual health promotion..” Barry& Edgman-Levitan (2012). In Ms. Patient’s case, the doctor was able to explain thoroughly to the patient and her parents about her current health condition and idea of scoliosis so the patient can have a better idea about self-care while reassuring her parents.
As a result, patient outcomes are optimized because teach-back minimizes communication errors and encourages participation. Participation allows patients to make appropriate decisions which direct health care professionals to provide patient-centered care.
Scheduling time together with colleagues is one strategic way of ensuring healthcare professionals are being supported as well as supporting others. To expand on this point, Thompson (2013) discusses the benefits of Schwartz Center Rounds, which is a forum for clinical and n... ... middle of paper ... ...tive institutional management are easily identified. Austin’s et al., study also highlights the need for educators, managers and caregivers to be aware of the possible consequences of dealing with trauma and to take positive steps to minimize the negative effects. It would also be beneficial to the healthcare setting to focus attention on the return of afflicted staff to their original place of work following the debilitating effects of compassion fatigue and what strategies can be uses to promote success. “The first step to creating, sustaining, and retaining the practice of health professionals, however, is to remove the social expectation that such practice can occur without the most basic of resources” (p.165).
When used successfully, emotionally competent communicators can effectively guide others, towards desired outcomes (Mackay et al., 2012). Hence a useful tool for medical practitioners when establishing trust with patients. For example, Emotional Intelligence is a useful means for medical practitioners to gain a holistic view of a patient’s strengths and limitations, crucia... ... middle of paper ... ...lementing attentive listening, radiographers can achieve a suitable rapport with the patients and attain higher out comes. When analysing communication, it is evident that interpersonal skills play a key role in today’s society, and in particular the health and medical profession. Interpersonal skills can potentially enhance the patient’s medical experience, which could otherwise be traumatic or overwhelming.
In the event of treatment the healthcare provider will use patient education to teach the patient of the current health condition and practices to help with the patient’s current health condition. It is suggested that the healthcare provider must first be able to identify the patient’s health literacy before they can begin educating a patient (Eadie, 2014). If the patient has no current health issues a nurse or healthcare provider can then use patient education to help a patient maintain a healthy lifestyle. Self-screenings, daily exercise, and nutritional diets are easy practices that a nurse can encourage to help sustain a healthy life for a patient. Along with face-to-face patient education there has been a significant advancement in patient education through health campaigns.
Effective communication in the professional setting is defined as building trust with the client, collecting information, expressing emotion and needs and supporting the client in decision making (Frenkel & Cohen, 2012). Communication connects to prior visits, includes family involvement, personal and professional experiences of the clinician and the patient. Effective communication is an important practice in nursing and other health care professions and aims to provide the best care that is available to the patient and improve client outcomes. This essay will explain, describe and discuss rapport building and non-verbal communication skills included in the video, as well as the importance in effective communication for all health care professions. The second component of the essay will be my reflection of the use of those skills in a recorded nurse patient situation.