According to Joint Commission’s 2009 National patient safety goals, bedside reporting is considered as a critical meeting for nurses. Moreover, bedside reporting allows patients to be actively involved in their care and ask questions to their nurses. Overall, a bedside nursing report promotes patient’s quality of care as well patient’s satisfaction and most importantly allows patients to correct any misconceptions regarding their
Professional Communication Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients. Upon the first point of contact between a nurse and patient, the way a nurse communicates through words, gestures or facial expressions can affect the patient's perception of the nurse. Communicating professionally helps to portray the nurse in a good light. This is important as having a positive perception of the nurse's image and behaviour is crucial to building patient trust — one of the key elements of a therapeutic nurse-patient relationship (Bell & Duffy, 2009; Wadell & Skarsater, 2007).
Safe staffing patterns are always important for safe working environments to deliver excellent patient care. Staffing and scheduling means providing an adequate staff mix to meet the needs of the patients (Grohar-Murray & Langan, 2011). Nurse manager should know how to schedule and skill mix to provide adequate staffing and better patient care. Skill mix offers information about the appropriate utilization of nurses in terms of workload shared among RNs, LPNs and NAs (CHIN, 2013). The rationale for the change Registered nurses are on the front line in all the hospitals for early detection and prompt intervention when patients' conditions deteriorate.
This supports the idea that the nurse-patient is central to nursing and perhaps the most effective way nurses can influence patient health outcomes. One way to improve patient care is for the nurse to take a moment and focus on the patient in front of them. Nurses usually try to multitask and hurry, seeing as they have more than one patient to tend to on their hourly rounds. If they
There are so many ways to show caring that the possibilities are never ending. Nurse’s support, comfort, and help allow the patients to recover to the best of their ability. Their experiences in dealing with different patients that have unique situations on a daily basis helps the nurses become better caregivers. Therefore, every nurse is capable of demonstrating care in their respective environments. Caring Demonstrated by nurses in the cli... ... middle of paper ... ...emonstrate caring by being with the patient and ensuring that they feel comfortable in their environment.
We strive to provide high value care. Nurses play an enormous role in providing this care. We must provide safe and quality care while communicating with our patients. We do this through hourly rounding on patients to ensure all needs are met. Showing compassion to her patients can help improve both mental and physical health (Bramley, & Matiti, 2014).
1.0 INTRODUCTION Clinical handover is a form of communication in the clinical setting which allow nurses to plan and prioritize patient care and manage their workload effectively. Clinical handover encompasses the exchange of patient information from one shift to another and it has been known for benefits such as being a platform for exchange of opinions amongst nurses, expression of feelings, teaching and learning. Bedside clinical handover was reported to be a patient-centred initiative that enhanced the standards of healthcare and reduced adverse events in the healthcare setting. The implementation of bedside clinical handover was found to be time-effective, reduced the risks of error and enabled nurses to spend more time with their patients.
Patient satisfaction is an indicator of quality care. Some aspects that can improve patient care is respecting the patient, fostering culture that promotes open communication, maintaining eye contact and listening without interrupting which conveys interest and respect for another’s point of view. Nurses can communicate well with patients when they use a patient-centred approach. Communication that are patient-centred and can considerably affect the development of a positive nurse–patient relationship, essential for the provision of quality patient care. Through effective communication and professional practice, patient care and outcomes can be substantially improved.
While proficiency and confidence in knowledge and skills are important elements of licensure; great bedside manner, compassion, and nurturing behaviors are what patients are expecting from their nurse. “Because the majority of the physical and emotional care is delivered by nurses, it seems reasonable to conclude that nursing significantly influences patient satisfaction… Because patient satisfaction is used as a gauge of the quality of nursing care, nurses have strived to improve the delivery of care so as to maximize patient satisfaction.” (ED compare, 2014)The challenges with expectations are that they vary between the patients receiving care, and the nurses providing it. A study published by the Journal of Emergency Nursing compared the expectations of the nurse versus those of the patient, regarding the care received within the ED. The goal was to assess the performance of the nurses and the correlating patient satisfaction to help identify areas needing improvement. The original hypothesis was that the nurses would rate themselves higher overall than what the patients rated them in that attribute.
3. NURSE STAFFING AND QUALITY CARE IN NURSING PRACTICE: Staffing is employing adequate and qualified personnel in appropriate position to produce a reasonable outcome. Having enough nurses to properly manage patient flow affects hospital turn rate,patient satisfaction and quality outcome because nurses helps to get patients admitted,transfer them to other wards or department and also discharge them at the right time. Mcfarland defined staffing as the function by which manager build an organization through the recruitment,selection and development of individuals as capable employees. Nurse staffing has to do with recruiting or employing a certified nurses and placing them at the right position and specialties in a health care facility.