Description of Topic
Information Systems Management (ISM) is the application of information technology to support the major functions and activities of either a business sector private or public sector institution (http://tim.soe.ucsc.edu/).An information system is a collection of people, software, hardware, data, and procedures that are designed to produce information that supports the short-range, day-to-day, and long-range actions of employers in an organization. The use of information systems in the organizational environment has been growing in recent Mendes Duarte, A. I., & Costa, C J.(2012). An office information system or OIS is an information system that uses software, hardware, and networks to improve work flow and help communications among employees. Today, it is widely accepted that managing the information resource is very often equally important to the organization or IT department.
In additions, the office information system services have growth up in these recent years. This result show how important this services to the organizational. It has been stated thatthrough this services with an office information system, also defined as office automation, employees implement tasks electronically using computers and other electronic devices, instead of manually. With an office information system, for example, a registration department capacity to post the class schedule on the Internet and e-mail students when the schedule is updated (http://bisom.uncc.edu/course/info2130/topic/istype.htm). At the same, this statement has shown that how important office information system can be.
Literature Review
Enabling the Office information system also known as OIS in the organization help to improve the organi...
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Books
Ellis, C. A., & Nutt, .J. (1979).Computer Science And Office Information Systems. California: Xerox
Ward, J., &Peppard, J. (2002).Strategic Planning For Information Systems, Third Edition (3rd Ed.).Chichester, West Sussex, Eng.: John Wiley & Sons.
Stair, R. M. (1992).Principles Of Information Systems: A Managerial Approach. Boston, MA: Boyd & Fraser Pub. Co.
Website.
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Retrieved May 1, 2014, From Http://Www.Lanxum.Com/E-Lanxum/Office.Asp?Action=Sub&Id=186
Types Of Information Systems. (N.D.). Types Of Information Systems.
Retrieved May 1, 2014, From Http://Bisom.Uncc.Edu/Courses/Info2130/Topics/Istypes.Htm
Technology And Information Management. (N.D.). What Is Information Systems Management (ISM)?. Retrieved May 1, 2014, From Https://Tim.Soe.Ucsc.Edu/Undergraduates
Saunders, C. S., & Pearlson, K. E. (2009). Managing and Using Information Systems. John Wiley&Sons, Incorporated.
A management information system (MIS) is an information collection and analysis system that facilitates access to program and participant information."(mays.tamu.edu, 2013) This system is usually computerized. Businesses use MIS at all levels of operation to collect, process and store data. Management uses this data in the form of information needed to carry out the daily operations of the business. Everyone who works in business, from someone who pays the bills to the person who makes employment decisions, uses MIS. In fact, many (if not most) companies concentrate on the alignment of MIS with business goals to achieve competitive advantage over other companies. "The major components of the MIS are the database, the model base, and the user interface. The database is used to store important data, the model base has the required statistical models in order to analyze the large amounts of data, and the user interface allows the user of the software to navigate through it and use it with ease."(mays.tamu.edu, 2013)
An information system is a “collection of software, hardware, procedures, data and computer networks used by people in organizations” (). Managers can use computer-based
According to Tuncay Bayrak, in his paper, IT Support Services For Telecommuting Workforce, in new era of technology, organization faced many radical changes. The changes involved from traditional workplace into more technology ways. With the existence of various types of software that enable long-distance communication, telecommuting workforce has been evolved. Nowadays, the organization was transformed to become a network-based operating structure where employees are not tied to the workplace. Every day, the rank of telecommuter job continues to grow. Telecommuting job allows employees to work from home or remote locations across the world. The question is what is the different service support that was provided by the organization for telecommuter and traditionally employee in a regular office. The aims of this study are to explain many types of support service for telecommuting employee that can be provided and the different support service that needed for telecommuters and desktop computing. The goal of this paper is to provide a framework to help IT manager to solve the issues in increase their potential benefit of providing good support service.
University of Idaho. (2014). Information Technology Services: Appendix 1: ITS Analysis of Strengths, Weaknesses, Opportunities and Threats. Retrieved from http://www.uidaho.edu/its/strategic-plan/appendix-i.
In the business world today, technology is becoming an essential staple. Every big business relies on it one way or another. More importantly than just technology itself, the use of management information systems is what guides a company in terms of catering to its customers and knowing what moves to make next. Management information systems (MIS) can be defined is the study of people, technology, and organizations (What is MIS?). However, that is a very general definition because there is a lot more that comes out of the use of these MIS systems.
Haag, S. & Cummings, M. (2008). Management information systems for the information age (Laureate Education, Inc., custom ed.). Boston: McGraw-Hill/Irwin.
Keri E. Pearlson and Carol S. Saunders (2010). Strategic Management of Information Systems, 4th Edition. John Wiley & Sons, New York
...l for enterprise resource planning implementation¡±, Proceedings of the 7th European Conference on Information Systems, Vol. 1, pp. 273-97.
Power, D.J. (1983). The Impact Of Information Management On The Organization : Two Scenarios. MIS Quarterly, Vol 7 (3) pp 13-20, http://www.jstor.org/stable/249053.
Kaufman, Roger. Strategic Planning Plus: An Organizational Guide. Sage Publications, Inc.: Newbury Park, California, 1992.
Stair, R. & Reynolds, G. (2003). Fundamentals of Information Systems, Second Edition. [University of Phoenix Custom Edition e-text]. Boston. MA: Course Technology, a division of Thomson Learning, Inc. Retrieved October 1, 2006, from University of Phoenix, Resource, CIS564 ¡V Information Management in Business Course Web site.
Laudon, KC & Laudon, JP 2010, Management Information Systems: Managing the digital firm, 11th Global edn, Pearson Education, Inc, Upper Saddle River, New Jersey.
The last decade can be marked as a period of significant changes in the business world. Being accustomed to utilize computers as a powerful tool with its office applications such as Microsoft Word and Excel. In the 1990s office workers first faced the opportunity to share information using the Internet (McNurlin, 2009). However, the situation became even more different with the transition to the third millennium. With a further development of information technologies, the majority of big enterprises had to reconstitute their business processes and to make the transition to the Internet economy. Enterprise resource planning (ERP), supply-chain management (SCM), customer relationship management (CRM) software and the variety of other information systems became essential components of the new economy. It can be expected, that all these complex solutions were designed to bring great benefits for different sides of the corporate activity, in particular, decisions made by top-managers are expected to become nearer to the ideal, customer service is to be improved and collaboration more prolific. Nevertheless, to ensure the desired results it should be taken into account that the key concept of these reorganizations is an information or a data, dealing with which can be a serious issue, and wide utilizing of the data warehouses in contemporary organizations confirms this fact.
Management information systems can be used as a support to managers to provide a competitive advantage. The system must support the goals of the organization. Most organizations are structured along functional lines, and the typical systems are identified as follows: