Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Care of older people assignment
Equality and diversity d 2
Written and oral communication methods
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Care of older people assignment
Promoting Equality and Diversity
Promoting equality and diversity means that no matter what age, sex, gender, race, sexuality or religion the person is, they must be treated fairly and with respect at all times when using care services. That also includes the individual needs of the patients and their understanding of all information received. "For the first time the law also protects people who are at risk of discrimination by association or perception. This could include, for example, a carer who looks after a disabled person".
Oral Communication
Promoting equality and diversity using oral communication in the care settings includes making sure about the person’s understanding of what they are told. This means using simple words instead
…show more content…
That means getting training that explains everything in a way they can understand instead of emails or leaflets, because they might get lost and if people have questions they cannot be answered immediately, which means not everyone will be able to have the same explanation and understanding. Promoting equality and diversity also means listening to people and answering their questions when in need so that they get the desired attention and feel that they’re respected that someone has time to spare to explain something they simply couldn’t understand without feeling …show more content…
Also, as for the elderly, who are most likely not experts at using the computer, simple websites would make them feel better and let them be able to communicate using the computerised communication in a better fashion. Furthermore, the websites should also reflect multicultural society and promote non-stereotypical job roles through things like images. An example of that could be a woman in mechanics on a job search website or mixed race babies on a baby name search website. A woman from Philippines would surely feel like an outcast, if she would not see anyone of her race in books or leaflets and might see it as a form of discrimination and that would make her feel sad and isolated from the community especially if she would be the only person in that
Safeguarding may be described as ‘protecting people’s health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect.’ (Care Quality Commission, c2018) Safeguarding is relevant to service users because it ensures that they will receive essential and effective treatment by having their needs valued. Safeguarding ‘recognises that an individual’s unique needs, preferences and views must be the focus of all care and support that is planned for and provided.’ (Peteiro et al, 2017: pg. 44) For service users, this means that their personal needs will be prioritised within a health or social care setting and their views and opinions- about their health- will be genuinely considered resulting in them receiving treatment that will be best beneficial for them. Moreover, safeguarding intends to protect service users from harm, neglect, and abuse whenever they are in a health and social care setting. This may be done by making sure all services are accessible to those with disabilities, perhaps individuals who are wheelchair bound, or by making sure all long-term or overnight patients receive the appropriate amount of
Being culturally aware and knowledgeable is a must when working in any type of healthcare field. In our society today, we have an array of different cultures and making patients feel comfortable and at easy is our primary goal. Diversity training is something that is a must for each healthcare professional and should be the basis of our healthcare education.
Furthermore, they have introduced a human rights approach, which is to respect diversity, promote equality help to ensure that everyone using health and social care services receives safe and good quality care. Human rights approach will help to apply the principle of promoting equality. The CQC have a process in which you answer five key questions to consistently integrate human rights into the way they regulate, which healthcare providers must work alongside. They also have equality objectives which were introduced in 2017, the objectives are, person-centred care and equality, accessible information and communication, equal access to pathways of care and to continue to improve equality of opportunity for our staff and those seeking to join CQC, as well as patients. Also filling in a safeguarding adults review, which is a process for all partner agencies to identify the lessons that can be learned from complex or serious safeguarding adult’s cases, where an adult in vulnerable circumstances has died or been seriously injured because of abuse or neglect. At winterbourne view residential home, abuse and neglect had been made clear to the public eye and could clearly be identified, although no staff logged it as a safe guarding adult
Supporting people in having a voice and being heard is one of the five key principles of care practice in the K101 course. They link to the National Occupational Standards ‘Health and Social Care’. The principle states you need to show that you support and develop relationships with individuals so they can communicate and express views and preferences regarding their health and general needs without any fear of being ridiculed, rejected or retribution.
The goal of this lesson is to explore how we can improve communication to eliminate language barriers between healthcare providers and patients in our organization and to establish culturally and linguistically appropriate goals, that provide safe, equal, and quality care to all our clients regardless of race, ethnic, or socioeconomic status. At the end of this lesson we should be
By every individual accepting and acknowledging that we are all different then there will be mutual respect for each other’s cultural difference. When these differences are explored in a safe, positive, and nurturing environment, they are more than simply tolerating others but that through these differences are instead commended and embraced. People become aware of each other’s difference and uniqueness such as religion, sexual orientation, race, gender, age and beliefs. When this is embraced by the health care providers then there will be improved care.
One of the five key principles of care practice is to ‘Support people in having a voice and being heard,’ (K101, Unit 4, p.183). The key principles are linked to the National Occupational Standards for ‘Health and Social Care’. They are a means of establishing and maintaining good care practice. Relationships based on trust and respect should be developed between care receivers and care givers, thus promoting confidence whilst discussing personal matters without fear of reprisal and discrimination.
To start implementing this framework, one need to understand and acknowledge that every patient is not only different from one another, but a unique individual. Assumptions and stereotypes about a specific cultural group must be avoided, along with personal biases (Murphy, 2011). Furthermore, actively listening and fully engaging patients’ can improve nurse-patient communication and enhance patient outcome.
Dental professionals have a commitment to respect diversity and create equity of access to dental care for everyone (GDC, 2014). Diversity describes any dimension that can be used to differentiate an individual from others. It requires understanding that each individual is unique and accepting and respecting these individual differences (QCC,2013). These differences could be along the dimensions of race, ethnicity, religion, disability, sexual orientation, gender, age, socio-economic status or other ideologies (QCC, 2013). Understanding the impact that these differences may pose is vital in dealing professionally with people from diverse backgrounds and delivering equal treatment for all. Equality refers to identical treatment in dealings quantitates and values (Braveman, and Gruskin, 2003). Thus, creating equality for all might not mean that there are no disparities between different groups. Equity on the other hand refers to fairness and the equality of outcomes and involves recognizing aspects of a system that may disadvantage a certain group and correcting them (Braveman, and Gruskin, 2003). Therefore, in order to overcome potential pitfalls that may create inequity to access, there is a need to explore the different factors encountered in our diverse society that may create these issues. As an example, patients from different ethnic backgrounds may be faced with barriers accounting for the less frequent use of dental care (CQC. 2010). This group will be used as an example and some of the issues behind this inequity of access will be looked at further.
From patients not wanting people of color to deliver care to them and patients from different religion having difficulties with the value of care. Healthcare organizations are working tremendously to develop cultural competence in it facilities. An article titled “Why Diversity matters in Health Care?”, defines cultural competence as “the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including the tailoring of delivery to meet patients’ social, cultural and linguistic needs.” Diversity is one important aspect in the healthcare system because different people from different backgrounds, cultures and religions all seek care one or the other. Having this change in the healthcare system will really help deliver the quality of care to all patients. Strengths-based practices that will be effective in helping with healthcare diversity, will be to respect the differences of patients’ cultures and background. Also staffs have to be culturally sensitive about everything associated with the patients’ social identity too. Even with domestic violence that goes on among African American women, a patient who has been abuse can come into the hospital and staff must show respect and treat them as
This essay will focus on one of these principles which support service users in having a voice and being heard. It will show why it is important for care workers to give services users the opportunity to have a voice and communicate their views and preferences together with the ability to convey their fears and concerns without being judged or discriminated against.
If I am asked what I mean when I say that even such people as were patients in that ward are fully equal, I can only say that the quality of her love proved that they are rightly the objects of our non-condescending treatment , that we should do all in our power to respond in that way. But if someone were to ask me what inform my sense that they are rightly the objects of such treatment, I can appeal only to the purity of her love. For me, the purity of her love proved the reality of what it
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
The Collins English dictionary (2014) states that diversity is “a state or quality of being different and varied”. These differences can be visible, for example a person’s skin colour, accent, or being in a wheelchair. They can however, be less visible to a new practitioner working with a child, for example a hearing impediment or high functioning Asperger’s which is not obvious at first sight. The less visible diversities can lead to practitioners assuming that they are the same and not focusing on their differences. It is responding and respecting the differences that promotes equality and encourages inclusive communities and social groups (Open University a, 2014). When working with children and their families it is vital for practitioners to think carefully about their own values and ensure that they are able to be open-minded and non-judgement...
The world is currently undergoing a cultural change, and we live in an increasingly diverse society. This change is not only affect the people in the community but also affect the way education is viewed. Teaching diversity in the classroom and focusing multicultural activities in the programs can help improve positive social behavior in children. There is no question that the education must be prepared to embrace the diversity and to teach an increasingly diverse population of young children.