Importance Of Interpersonal Skills

Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.

While the speaker may feel like he isn't being listened to, the listener may find some parts of the speakers talk confusing and hard to follow. Without comments, his concerns and confusion are never addressed. The simplest way to help a speaker along and show that you are listening is with subtle cues such as "hum", and "uh", "huh". While this is not a complicated form of listening it shows the speaker that you are paying attention to them. This is also good to way to show the focus of your attention is on the speaker.

It sounds so simple: say what you mean. But all too often, what we try to communicate gets misconstrued in translation despite our best intentions. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue. Fortunately, you can learn how to communicate more clearly and effectively. Display Confidence and Seriousness Acting confident doesn’t mean that you’ll always get your way.

Strategic human resource management incorporates providing ways to help all employees grow for both themselves and the company. One way management helps individuals succeed is through conducting performance appraisals. A performance appraisal is used to evaluate an employee, by the form of communication, on how he or she is performing their job and establishing a plan for improvement. Performance appraisals are used for many reasons, but the main goal should be to promote a healthy change in an employee’s behavior and performance. Increasing an employee’s personal growth benefits both the individual and the organization.

Although this would not have made the situation completely better, it would have at least shown some acknowledgement on his part. All in all, in order to be a successful communicator it is important to focus on both the verbal and non-verbal cues of what the speaker is telling you. This can be done by be being attentive to their attitude, signals, and movements. It is important to be cognizant of the non-verbal cues you are conveying. Non-verbal communication is a constant practice and if you are too caught up in something else and distracted, you are going to miss these subtleties and could become a poor communicator.

When most people run into a problem we are quick to defend what we personally perceive to be right. We do not think about different ways to approach problems because we do not plan on a problem arising but the truth is we are faced with potential problems with everything we do in life. There are certain open-minded attributes that we can possess and really have a better understanding of in order to approach problems that may arise. Three of the most important attributes that I will discuss that I feel are important to have when approaching problems are open-mindedness, listening, and surprise. These attributes may not make sense to you now but they will.

Nothing gets resolved and the possibility of further problems developing becomes a real situation. Understanding the value of Criticism Constructive criticism: “ is designed to not only point out your mistakes, but also to show you where and how improvements can be made. Constructive criticism should be viewed as useful feedback that can help you improve yourself rather than put you down.” Taking criticism in a constructive way is a character strength that a lot of people don't recognize or have the ability to do. Many people have poor self awareness and poor self management skills. Along with this they have issues with taking ownership of their actions and how they can potentially directly and indirectly affect others .

However, the success of a business is contingent on our employees’ personal and professional development. We want our employees to have fun in their daily work and in their training. Objective of the Training The reason for the training program is to pair the trainee with a mentor in order for the trainee to become more knowledgeable about the products and services that we provide. With a mentor, the trainee has instant access to a person who can answer questions and concerns. The training program provides the trainee with other important information including the following: the company history, features and benefits, compliance standards, contract related training, computer/software training, leadership training, customer service, communication, and regulations.

Utilizing the power of teamwork Team leaders across the world are focusing on basic elements such as instilling trust within their employee teams so that each employee can work with each other and share work effectively; It not only builds effective employee relationships but also helps in reducing conflicts. Finally effective leaders know the importance of increasing collaborative efforts within employees by frequent interaction and valuing their opinions helps in Emphasizing upon core values and leadership skills, while hiring people in organizations. World’s leading high engagement organizations hire for leadership potential as expressed in individual values that align with core organizational values. Finding employees who will fit into the company’s culture is more important than hiring based on work role competency.

Therefore it becomes an integral part of the company - has a sense of stability of employment and of belonging to the company, co-authored and which needs his/her abilities, skills and experience. At the same time, the employee's level of trust and appreciation for the employer increases - the employer gains a grateful, respected and identified employee. Personnel training can also be important in the process of staff turnover. Firstly, training and retraining are a good alternative to the exchange of personnel in the company, ie, layoffs and hiring new staff. Do not forget the importance of experience, good corporate knowledge and