STRATEGIES TO ENFORCE OR ENCOURAGE EFFECTIVE COMMUNICATION SIGNIFICANCE OF THE CONCEPT Communication is the cat of conveying intended meaning to another entity through the use of mutually understood signs and semiotic rules (Wikipedia), communication could be verbal or nonverbal, verbal communication is dependent on several factor which cannot be isolated from one another, this includes interpersonal skill such as nonverbal communication, listening skills and clarifications. An effective Communication uses the righty terminologies when communicating ideas or information and request for clarification where necessary. It ensures that statements are direct and unambiguous and ensure the formal English or general language is used. It is important …show more content…
Oral communication is facilitated by talking directly and face to face with patients or fellow nurse face to face communication with patient occurs when the nurse is assessing the patient, the nurse has to employ the act of listening, to be able to understand the patient’s condition and exactly what the patient is feeling as regards their signs and symptoms. During handing and taking over of shift i.e. change of shifts, all necessary plan and information about the patient’s condition should be relayed to the next shift for proper care to be carried out. All planned procedure should be handed over orally and in written form to avoid neglect or forgetting the procedure. In written communication, the handwriting should be clear enough to be read anybody and self explanatory. All written prescription should be cross checked for right drug, dose and route of …show more content…
Effective communication of a message is portrayed and understood by the receiver who can easily deludes the message without major extra effort and feedback is created immediately by the receiver. Understanding the strategies of effective communication helps to develop effective interpersonal relationship between the nurse and the pertinent and between an organizational employee and their clients. It also leads to better outcome of service delivery in an organization take for example in a call centre, an employee with effective communication skill makes the best call agent and leaves the clients satisfied after their conversation. Communication is affected by new technologies today, a person must keep on upgrading themselves in order to keep up with the new invention of technologies and changes in the technological world. People need communication skill in order to be able to express themselves effectively and be understood by the other party. Encouraging effective communication helps the community to grow even in the face of diverse culture; people can understand each other and offer help when
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Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
...more they can be able to have a better understanding about a certain issue and come up with an effective solution. To improve communication, within an organization always improve the listening skill. Many people want to speak, but not many people want to listen.
Communication is continuously disregarded and overlooked, however the skill to communicate efficiently is mandatory to articulating concepts, feelings and diffusing ideas. Stated by Stacey Huish (2013) “Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both the sender and receiver”. Effective communication particularly in a nursing context, is substantial as all nurses are anticipated to develop a sense of agency and use their interaction with patients to support and provide assistance effectively. Upon analyzing two distinct scenarios based on a nurse’s communication towards a patient, it can be made apparent the effective and non-effective practices in communication, as well as the effective or ineffective techniques to client interaction, impact the competence of one’s communication which either provides poor or adequate communication. The foremost concepts of communication evident in each scenario is body language, eye contact and lack of communication. Body language, eye contact and a lack of communication are predominant factors that distinguish one’s capability to interact competently or incompetently with a patient in numerous circumstances.
Being able to communicate effectively is important for all life skills. Communication can be defined as the simplest act of transferring information from one to another, whether it is verbal or non-verbal. Effective communication between nurse and patient is often the main key to success. Communication is a process of exchange of ideas between individuals. It is the basis of nursing activities, especially in the nurse-patient relationship.
Communication is defined by the American Nurses Association (2013) as reflection in the competencies that embrace effectively communication information and ideas in writing and verbally as well as expressing ideas clearly and concisely and inspiring others. Communication is imperative to human interaction for without it, people cannot relate to those around them, make their needs and concerns known, or make sense of what is happening to them (Casey 2011). Communication in nursing occurs everyday and it plays a crucial role in the management of patients and the quality of care delivered. Because communication occurs with both verbal and non-verbal signals, nurses need to be aware of not just thoughts, opinions, and ideas, but also of feelings, emotions, and non-verbal cues such as facial expressions and touch. Nurses who communicate effectively are better to able to collect assessment data, initiate interventions, evaluate outcome of interventions, initiate change that promotes health, and prevent legal problems associated with nursing practices (Berman et al, 2008, p. 460). Nurses need to be aware of good communication skills and what barriers come along with communication. Communication barriers include distractions, inadequate knowledge, stress, poor planning, differences in perception, emotions, and personality (Berman et al, 2008, p. 471). Good communication includes establishing a clear purpose, actively listening, being compassionate, telling the truth, being flexible, and committing to resolution (Berman et al, 2008, p. 474). Communication is vital to ensure optimal patient care and safety.
Nursing today has implemented many standards, policies, and procedures that must be followed to ensure quality care for patients. In the healthcare field, The American Nurses Association (ANA) Standards of Professional Performance is a set of standards that ensures patients receive the highest-quality care available to them. The ANA Standards of Professional Practice requires all health care professionals to understand their specific roles and responsibilities. Understanding the specific roles and responsibilities is important for the student nurse to know so that he or she is aware of what they are being held accountable for prior to beginning their professional occupation in healthcare. Nursing students must be prepared to use and understand
Communication is one of the processes needed in humans. Without communication we can not meet our survival needs and relationships in our daily lives. Plus it is also a means of sharing information or feelings between two or more people. It is used to criticize human relations including nursing career capacity. This communication process especially effective builds a trusting relationship between patient and nurse.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Effective communication can be defined as ‘Communication is the act of expressing (or transmitting) ideas, information, knowledge, thoughts, and feelings, as well as understanding what is expressed by others’ (Burton and Raedeke, 2008, p.16)
...arly with other healthcare members. Proper communication is a skill that may come naturally to some people. For those nurses that do not have efficiency in communication, practicing will help in feeling confident in communicating with patients and staff as well as providing a solid platform for quality patient care.
In this essay I am going to be explaining about effective communication and how important aspect it is in health and social care setting. NHS has been getting a lot of complains regarding of patience being misunderstood, which could result to misdiagnosed, non-complaints to treatments and mistrust of medical and social services. In 2011/2012 a report has shown the biggest overhaul to the NHS in over 60 years. After that a new law had been put to place (health and social care act 2012). It also shows using effective communication; it would clear-out the barriers between the professionals and service users. Hugman (2009, p.15) describes effective communication as “a reciprocal, interactive process in which sender and recipient
Effective communication means the communication that it is always easy to understand. As it is aimed to helping positive relationship to develop. Which is the positive relationships are the thing that can benefit everyone involved from children, young people and adults
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.