IMPORTANCE OF SOFT SKILLS AND BUSINESS COMMUNICATION IN NEW AGE GENERATION Soft skills and business communication plays an important role in new age generation, as the new generation differs in many aspects. Business communication is communication that promotes a product, service, or organization; relays information within a business; or functions as an official statement from a company. Communication is the top quality that employers look for. Effective business communication starts by asking the right questions to understand the customer’s needs and wants to be able to recommend a product or service customized to the customer. One good tip would be to speak, pause, and listen. Communicate what you need and then pause to let the recipient process and respond to the information. With an average of 1800 messages being sent by workers through memos, telephone, email, faxes, and face to face, it is important to listen and pay attention to the recipient and send your information clearly. All in all, to be effective in business communication you need to be clear, brief, focused, and comm...
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This article is expressing the communication skills and its importance they play in professional life. The article starts with the general thoughts of the individuals about communication in the workplace and turns to the technical terms that could be evaluated by the employees. The terms such as the make yourself understood, sell yourself, play well with others, and lead the team explicit the imagination of the Alison Motluk for professional communication (www.newscientist.com). Communication is a two way street, after you've said what you need to say, stop, tune in, and search for sentiment and intimations of perception. While the individual is reacting maintain a strategic distance from any motivations to cut them off or listen just for the finish of the sentence with the goal that you can blab about additional thoughts or musings that ring a bell. Deferentially give them your full consideration. When they are fulfilled, to guarantee that your message has been obviously...
It is not enough to have the business vision, or the degrees, or the money to run the business. It also is not enough to be the biggest, wisest, much less the loudest. In order to succeed in business you need to also have a group of people within your management and employees who you can trust. People who are working with you and without fear to tell you the truth and to work together. Communication is a most in any business. There are many communication barriers businesses have to overcome to succeed, especially in this digital era when even a home business can become global. We communicate all the time from the moment we wake up to the second we go to sleep. Nothing happens without communication, not in our lives and not in any business. In business we have meetings, phone and video conferences, we email, instant message, text, to mention a few and through it we need to overcome noise, cultural differences, any role conflicts that may exist, biases and any misinterpretation (Richards, n.d.). In a study perform in 2014 at the Beihang University, in Beijing, China, in regards to effective communication and the impact it created on learning performance we can see how important effective communication is. The conclusion of the study showed that effective communication created a positive classroom impact improving learning performance. It advised the college administrators to promote effective communication amongst
Successful communication is critical for effective exchanges of information between individuals in every aspect of life, especially business. In the realm of business, be it planning, organizing, controlling, leading, or evaluating, accurate communication empowers satisfaction, trust and progress. Chuck Williams describes communication when he wrote "…consider that effective oral communication—achieved by listening, following instructions, conversing, and giving feedback—is the most important skill for college graduates who are entering the workforce. Communication is the process of transmitting information from one person or place to another" (Williams, 2015).
This paper recommends further research into effective communication should be performed as there is infinite information as to what effective communication entails. Further research should be conducted to (a) provide managers with key information to be an effective communicator, and (b) give effective managers a more well-rounded approach to communication.
The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
What is business communication? To put it in simple forms communication is the mutual exchange of understanding, originating with the recipient. Communication needs to be effective in business, because communication is essence of management and is the basic functions of management which is Planning, Organizing, Staffing, Directing and Controlling. These tasks are key essentials with the job and cannot be performed well without effective communication. Business Communication is determined, the rules, regulations and policies of a company have to be communicated to people in and outside the world and is regulated by certain rules and norms. In earlier times, business communication was defined to paper-work, telephone calls etc. But now with the use of new technology, we have cell phones, video conferencing, and email communication to support this job better. This good effectiveness in business communication helps extend this job. Special skills that are needed in this profession is computer expertise in Microsoft Outlook, Microsoft Word, PowerPoint, and Excel which is usually a necessary skill. Other skills include good listening skills to listen openly to what others have to say. A
The first skill for managers to understand and practice is communications, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything” (Blalock, 2005). The Wisconsin Business School Alumni Association recently reported that managers spend 75 percent to 80 percent of their time communicating (Blalock, 2005). Communication skills are critical for success in an organization. Successful managers communicate to where their targeted audience understands (Froschheiser, 2010). Managers need to give positive and negative feedback to their employees to let them know their strengths and weaknesses and where they n...
It is not easy to understand significance of some things and their impact until you actually undergo them. Ability to effectively communicate and work is one such thing. Before I started business communication class, I was very pessimistic about my communication abilities and my competence in rapidly evolving field of business communication. I was unconfident and nervous on my first day of class. I quickly realized that business communication is course that you will never learn until you energetically engage in various situations of listening and speaking. However, with all wonderful experiences of participation in the class, I personally felt that I gained a real experience without even working in an organization. Interactive nature of the class combined with wonderful teaching of Diana has really helped me to gain immortal knowledge. Through this course, I have refined my communication skills and strengthened my confidence to deliver professional standards and competencies emphasized by potential employers. I would like to share how each module of the course helped me to hone my interpersonal skills:
Nothing could be easier than failing to communicate. For many years, managers think they can belittle their employees with the ³I¹m the boss, get to work² attitude. It is different today in most places and more people are beginning to understand how important good communication really is. Communicating well is something every one of us does everyday in our lives. However, effective communication seems to be rare in adults. There are some basic concepts that can be implemented to have a successful communication. They are making communication a top priority, being open to other people, and creating a receptive environment for communication.
Communication is the key to everything life has to offer, good communication is the difference between a professional interview leading to a dream career and the basic college graduate who can’t put two sentences together. Communication creates confidence it helps create a reputation and more than anything it defines who you are. Matthew 12:34b says “for out of the overflow of the heart the mouth speaks” (King James Version). As businessmen and women graduate college and go into the marketplace it is important that they know the proper chain of communication, how to handle conflict verbally rather than suppressing it in the office, and the proper business etiquette when it comes to communicating through emails and other forms of technology.
In today's escalating world of competition, professionals are often under pressure to achieve more than what they are capable of Hence, a professional must sound more impressive and effective, influence others more favourably, and enhance relationships with colleagues, customers and managers alike. "Communication-the human connection-is the key to personal and career success." Effective communication skills are decisive for professional excellence and can provide brand new direction to one's career. Many professionals sincerely desire to communicate effectively but do not really know how to become adept at communication. This paper attempts to dwell on the importance of effective communication in professional life. Sound knowledge of the subject,
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.