Implementation Strategies for Electronic Document Management Systems (EDMS)

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Implementation Strategies for Electronic Document Management Systems (EDMS) An electronic document management system (EDMS) is a computer-based system used to track and store electronic documents and/or images of paper documents, electronic documents, and other knowledge used by the organization. According to Johnston and Bowen (2005) EDMS is "…an automated system which supports the creation, use and maintenance of paper or electronic documents and records for the purposes of an organization's workflow and processes" ( p. 133). This paper familiarizes the organization executive and information technology (IT) teams about the purposes for which EDMS is used, describes the key functions supplied by EDMS, and assists the organization to successfully implement and maintain EDMS. An EDMS includes record keeping functionality and the management of documents of informational and evidential value. The scope of an operational EDMS includes multiple elements. These may include documents, records, methods, procedures, tools, knowledge, means, and persons with which an organization operates and fulfils its requirements to preserve evidence of its activities, maintain its memory, and preserve its knowledge. Migrating to an EDMS is more than installing new hardware and/or software. The organization must be aware that not only executive support is vital, but the end user's involvement and buy-in is of critical importance as well. The components of EDMS include the capture, integration, indexing, storage, retrieval, distribution, security, workflow, collaboration, and publishing of the organization's knowledge base. The concept and definition of knowledge is a good place to start when referring to EDMS, as all organizations should seek knowl... ... middle of paper ... ...ement Journal, 37(4), 58. Retrieved from EBSCOhost. Johnston, G, & Bowen, V. (2005). Electronic Document and Records Management Systems. Bradford, GBR: Emerald Group Publishing Ltd, 2005. p 131-135. http://site.ebrary.com/lib/ncent/Doc?id=10103442&ppg=14 Knowledge. (n. d.) In Merriam-Webster’s online dictionary (11th ed.). Retrieved from http://www.merriam-webster.com/dictionary/knowledge Mooradian, N. (2008). Keys for Securing Private Information in an EDMS. Information Management Journal, 42(2), 42-50. Retrieved from EBSCOhost. Paperless office. (2009). In BUSINESS: The Ultimate Resource. Retrieved from http://www.credoreference.com/entry/ultimatebusiness/paperless_office Weiss, P. M. (2007). Managing electronic records. Journal of the Medical Library Association, 95(3), 361-361-362. Retrieved from http://search.proquest.com/docview/203479533?accountid=28180

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