Implementation Plan for a New Knowlege Management System

1016 Words3 Pages

Implementation Plan for a New Knowlege Management System

Introduction

Knowledge Management System (KM system) is a system for managing knowledge in organizations, supporting creation, capture storage and dissemination of information. The idea of a KM system is to enable employees to have a ready access to the organization’s documented base of facts, sources of information and solution. Successful companies are able to acquire, codify, and transfer knowledge more effectively and with greater speed than the competition. KM is the name given to the set of systematic actions that an organization can take to obtain the greatest value from the knowledge available to it.

Leadership/Management

Leadership and Management roles are entwined, and the distinction between management and leadership is not always obvious. Classical functions such as planning, organizing, and controlling are considered within the boundaries of management. Management is concerned with decision making related to process and functions. To improve operational efficiency and effectiveness. Leadership is concerned with motivation and support to people in order to realize their potential and achieve challenging and difficult goals. Among the leadership styles, situational leaders focus on various tasks and relationship behaviors, and transformational leaders may inspire followers, meet their developmental needs, and encourage new approaches and more effort towards problem solving. KM is aimed to make use of people in enhancing the knowledge base of the organization. Roles of individuals participating in the KM initiative and processes associated with KM must be clearly defined first. Without such formal definition and approvals of roles, KM would lack support from top management and functional managers. A KM system cannot be left to voluntary participation. KM must encourage people to interact within and across disciplines and functions; each person brings specific expertise and experience. Defining each members role would help in creating and sharing of knowledge. By defining processes and roles, and communicating what is expected of all the members of the KM community, one can establish both predictability and openness, both can be used to develop expectations, and manage outcomes. Trust and open communications are essential to nurture human relationships. Predictability and openness are important factors in establishing trust. Because people are motivated by challenges and opportunities to further their career goals, participants are almost always interested in accomplishing personal and professional goals in addition to completing their routine responsibilities. Therefore, it is imperative that KM leadership understand and support the personal aspirations of the people and align them with the objectives of the organization.

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