VoIP Implementation
Many Corporations/Organizations are starting to migrate their legacy telephone systems to VoIP, but like in all industries some are falling behind due to the lack of understanding of the advantages newer VoIP technology can provide. One of the biggest reason why corporations hesitate to transition to newer technologies whether being VoIP or other enterprise network implementation is because of the many things that could go wrong and not to mention the amount of money it costs to transition to newer technologies.
Companies/Corporations must keep many key items in mind when thinking to transition from Plain Old Telephones Systems (POTS) to Voice Over Internet Protocol (VoIP). Some of those key items would be to identify business needs, as well as making sure the technicians implementing VoIP understand how VoIP works. Other areas that need to be identify before deploying the systems is accessing the corporations network situation. Knowing which companies provide the best VoIP service transition is also something to identify before making the decision as to which vendor will be win the bid for any contract. Designing a proposal can also help as well as allowing technicians to test and fix any issues that arise before transitioning the system and going live. These are just a few of items to identify before deploying such a complicated system on the corporate network.
When considering the deployment of any communications technology, the first thing to do is to identify the business goals the corporation hopes to achieve with such deployment. In our case the primary reason for this deployment is to reduce expenses. Once you have identify the goals the corporation is trying to achieve, it is recommended that a l...
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...ice provider’s network and accessible by the customer through an Internet portal. Organizations who consider this type of solutions usually need to invest in a LAN upgrade and typically pay higher cost per user than other solutions.
References
10 Steps to a Successful VoIP Implementation | XO Enterprise Communications Central. (n.d.). Retrieved from http://enterpriseip.xo.com/business-voip/10-steps-successful-voip-implementation/
Cisco Unified Communications Manager System Guide, Release 10.0(1) [Cisco Unified Communications Manager (CallManager)] - Cisco Systems. (n.d.). Retrieved from http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100.html
VoIP cost saving benefits | ShoreTel. (n.d.). Retrieved from http://www.shoretel.com/about/newsroom/industry_news/VoIP_cost_saving_benefits.html
Cisco Designs, manufactures, and sells Internet Protocol (IP) - based networking and other products related to the communications and information technology (IT) industry and provide services associated with these products and their use. The company provides products for transporting data, voice within buildings, across campuses and globally. The products are utilized at enterprise businesses, public institutions, telecommunications companies and other service providers, commercial businesses, and personal residences. Cisco conducts its business globally and manages its business geographically. Its business is divided into the following three geographic segments: The Americans; Europe, M...
There have been many new improvements in TRS in the last several years. These improvements give users choices that make TRS calls more natural and “functionally equivalent” to voice telephone communications.
AT&T provides professional network service to enterprises. Services for Asia Pacific region include integrated Global Enterprise Management System, Internet data centers, voice over internet protocol, virtual private network, and data hosting. In order to provide a complete network solution to clients, AT&T, at the backend, is supported by their own data/network center, protocol and the undersea cable network. AT&T is proposing a network solution to one of their big clients BHP Billiton. BHP Billiton has subsidiaries in over 30 countries and they are considering to implement a professional network for better internal communications. The project will involve setting up an approximately two hundreds network sites in different countries within a tight time flame. The successful of wining this contract will drive AT&T Asia Pacific team to earn double of their existing annual revenue. This would be very attractive to AT&T due to the lost of a number of clients as a result of the economic crisis earlier in the year. An effective strategic decision process, as found by ...
The research for this report consisted of case studies of two commercial deployments of residential Internet access, each introduced in the spring of 1994:
There has been an increasing demand of telecommunication services in the last few decades which has led to an all time high demand of global operations in businesses , their capital investment as well as mobilization of the resources. This has further resulted in a lot of changes in the lifestyle of the people within specific geographies that includes an increasing demand for the latest of technology as well.
None of the Telco’s can survive without upgrading and advancing their technological backbone. Same is the case for ZonG whereby extensive efforts are being put into action to upgrade the access network and the in-house platforms.
The major savings were planned through the convergence of the voice traffic over the IP data network. The first step in that plan was to build a global network that supports the Quality of Service (QoS) necessary for VoIP traffic. Since the primary partner in this project is Cisco System, which supports VoIP through their range of products called Architecture for Voice, Video, and integrated Data (AVVID), the design is largely reliant on this technology (Cisco AVVID, 2002). The network consists of a switched core that delivers multiple megabytes of bandwidth to a ...
Welcome to the deployment of voice over IP or VOIP. This paper will explain the advantages and the disadvantages of using VOIP. The quality of service or QoS will be discussed. Security problems and solutions for IP telephone systems and networks. The basics and many protocols will be discussed. The voice clarity considerations will be discussed. Business 911 requirements for VOIP phone systems. The end-to-end VPN’s versus firewall-based VPNs.
Telecommunications gained mainstream attention in the early 90’s; however the initial key market was business men and women, who used their phones whilst being on the move and so allowing them to communicate with their companies with ease. Though in the modern era, telecommunication went through segmentation in the market trends, and now in this day and age it would be difficult to find someone who does not own some form of mobile technology. Many phone providers battle to provide the best service for their customers (Figure 1).
Virtual Private Network presents some advantages over the traditional network technologies. VPN offers direct cost savings over leased lines or long-distance calls for remote access, savings resulting from reduced training requirements and equipment, increased flexibility, scalability, and security. The main advantage of VPN is the cost savings of Internet VPN when compared to networks built using conventional leased lines. Leased lines include tariffs that have an installation fee, a fixed monthly cost, and a mileage charge. The cost to an organization of traditional leased lines may be reasonable at first but can increase exponentially as the organization grows. As an organization grows and more companies must be added to the network, the number of leased lines required increases dramatically. VPN that utilizes the Internet avoids this problem by simply tapping into the geographically distributed access already available. Another way VPN reduces costs is by reducing the need for long-distance telephone charges for remote access. Instead of having the offsite team of a company dial into the corporate modem bank via long distance lines, the company’s VPN allows them to simply place local calls to the ISP’s POP in order to connect to the corporate network.
VoIP helps develop your CRM (customer relationship management) strategy and enlarge client loyalty, enhance operating competence and boost sales in addition to noticeable savings from eliminating long-distance tolls. Call center systems will reach 30% of total VoIP revenues, which is projected to be $1.4 billion. The merging of PSTN voice and data replaces the telephone switch with IP based software, which simplifies infrastructure and reduces cost. An IP call center is both economical and easy to install. Companies with multiple call centers have these advantages are amplified. Rise in Internet use required companies to furnish call centers with ways to reply to the various ways customers call in to the center. Challenges for companies include providing a reliable yet familiar forum for customers not matter what means of communication they may use. One solution is media blending software that merges Internet capabilities like wireless, e-mail, chat and video with the voice of sales and service representatives. A developed Voice over IP based CRM perform functions like how contacts are queued and routed, identify and segment customers based on value to business, integrate front and back office systems for consistent view, synchronizing key information, customer history, and business workflow. When selecting a vendor look at their track record, find out if they have necessary experience and knowledge for your requirements.
Businesses of today need more connectivity than ever. I am going to bring you a brief look into the telecommunications department of Alenia Marconi Systems.
For enterprises, the current cost of a traditional circuit-switched PBX and a VoIP system are roughly similar, at about $500 a seat, due to the larger cost of IP phones. However, enterprises with branch offices can re-use their VPN or leased lines for intra-company voice communications and can avoid having to lease small numbers of phone circuits at each branch office. It is well known that a single large trunk for a large user population is more efficient than dividing the user population among smaller trunks, due to the higher statistical multiplexing gain. Enterprises can realize operational savings since moves, additions and changes for IP phones are much simpler, only requiring that the phone be plugged in at its new location.
Making a telephone call no longer should conjure up visions of operators connecting cables by hand or even of electrical signals causing relays to click into place and effect connections during dialing. The telephone system now is just a multilevel computer network with software switches in the network nodes to route calls get through much more quickly and reliably than they did in the past. A disadvantage is the potential for dramatic and widespread failures; for as has happened.
Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows you to make regular telephone calls using a dial up or broadband internet connection instead of a regular phone line. Some services using VoIP may only allow you to call other people using the same service, bu...