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Introduction: "The e-revolution has finally freed HR to focus on strategies to support the company business - the acquisition, retention, and the growth of the company's most important assets: its people and their collective knowledge" - Watson Wyatt, HR Consulting Firm. Today’s business environment along with the increasing importance of technology requires smart thinking, quick action and rapid adaptation to constantly changing conditions. The marketplace increasingly rewards those who respond to the demand for innovation driven by the Web and Internet, technology advances, globalization, skills shortages, and shifting demographics. This new business landscape means leaving behind old ways of thinking and doing. Consequently, HR practitioners are adding a new, technology focused dimension to their more traditional roles as HR experts, business partners, employee advocates, change agents and human resources management leaders.
Evolving communications technology has changed the way business personnel communicate within an organization. The use of technology allows companies to be more dynamic and adaptive to changes by allowing instantaneous communications via interconnected computer networks. This dependency on information and communications technology has evolved these emerging technologies as crucial tools for providing operational support to business communications tasks (Wilkinson, 2006). Remaining competitive is a primary goal of organizations and effective communications help companies achieve this goal. Competency in communications is considered the root of success for many activities including planning, organizing, team work, and leadership (Waldeck, Durante, Helmuth, & Marcia, 2012).
Brabham, D. C. (2008), Crowdsourcing as a model for problem solving an introduction and cases, Convergence: the international journal of research into new media technologies, 14(1), 75-90. 2. Howe, J. (2006), The rise of crowdsourcing, Wired magazine, 14(6), 1-4. 3.
Stengel, G. Social media for your nonprofit: Take charge!. Ventureneer. Wright, D., & Hinson, M. (2008). Examining the Increasing Impact of Social Media on the Public Relations Practice. International Public Relations Research, 11, 1-21.
In order for virtual teams to be effective, members of the teams need to have the ability to effectively communicate through technology. Many believe that members should meet early in team development, to provide for organizational effectiveness. Globalization is essentially about the opening up of new boundaries, and rising technology has allowed our environment to be characterized as a global one. Global economies give businesses the opportunity to market product and services all around the world. Globalization has also allowed companies to establish alliances, which has become vital for success in business today.
The big data can create value to the business success in terms of innovation and differentiation, to improve organizations’ performance and productivity, and to increasing the ability to make better decision. On the other hand, Big data can be challenges such as the importance of privacy and security, and talent of organization to find the full value of Big data. Body According to the research by MGI and McKinsey's Business Technology Office, big data will become a key basis of competition, underpinning new waves of productivity growth, innovation, and consumer surplus. (3) So that big data provide the companies more opportunities to discover data correlations before would have remained hidden. Dominic and David (2012) mentioned Bigger and better data give companies both more-panoramic and more-granular views of their business environment.
The Impact of Technology Enabled Business Processes There is no denying the effect that technology has had on the way we conduct business. In recent years, technology has begun to play a significantly larger role in all aspects of business, including sales and marketing. Business processes must be re-engineered to incorporate a pro-active strategy for using information and IT to build a competitive advantage over other organizations. In many instances, the functionality provided by sales and marketing technology only automates current processes. Therefore, it is imperative that processes are clearly defined and well proven.
Knowledge management software has played a very significant role in the development of global organizations. I’ll identify the specific benefit, in my opinion, that knowledge management software has added to global organizations and identify a few key global organizations to further develop the benefit. I believe the major benefit that knowledge management software has given to global organizations is that is has allowed the geographically dispersed businesses to tap into their employees knowledge and make it readily available through the use of information technology for the company to use. The specific ability of a company to take shared knowledge is not static but dynamic as humans are dynamic and often border on chaos and entropy. An organization which aligns its knowledge management practice with its business plan will continually learn and share that learning as it moves away from chaos toward informed, directed achievement of business goals.
Information technology strain the communication barrier between corporate function and extent business processes must be coherent with the new and electronic form of cooperation with suppliers and customers. Venkatram(2002) argued that BPR requires enterprise reengineering focusing on information technology used. The significance of introducing Information Technology (IT) in BPR endeavour can be seen in Chen (2009) who found IT is a tool for business process. Information technology is precisely for operational perspective can greatly change and enhance business efficiency in connection with others such as customer, suppliers, partners and organization competitor. Zulkhairi Md.