Introduction
Operations management have play an important roles for the entire company structure, operation management are define as the set of activities that by transforming inputs into outputs in the form of goods and services ( Heizer J. & Render, B, 1999). For an efficient and effective successful operations management processes it have to identify market ,planning ,monitoring, staffing, leading and control resources and creating competitive advantages priorities for adding value to organizational business. In another words, as operations management major in three major functions of an organization. First, what kind of goods and services to produce for making a surplus profit for the organization. Second, an operations management also
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(2) Managing the product and services quality, to monitor and control the quality standard of the product and make customer satisfaction and loyalty. (3) Process and capacity design to identify the process and what capacity will these product require and what technology necessary for the production. (4) Location strategy , which the operation manager have to define the company more toward which buyer is , example like for services company the idea location is in the target customer be in and goods company are more towards to supplier.(5) Layout strategy , management need to identify which ideal layout for the organization. (6) Human resource and job design, the manager have to figure out need hired how many of employee and provide them a safety environment. (7) Supply chain management, that product should be completed production by own or from supplier. (8) Inventory, material requirements planning that manager have to set an idea inventory need that efficient sell to customer needs and wants. (9)short-term scheduling for some specific seasoning of business, example like in the festival season for service based company have more requirement on employee and (10) maintenance security to build a …show more content…
The stronger of an supply chain are the link among the internal organization factor are more systematic as a tools for gaining the most desirable result. (STONKUTĖ, 2015) The key success of supply chain management, organization have to creating value and established goals for own shareholders and customer as the performance in well managed and controlled. From the study of (Christopher, M. & Peck, H. , 2004), they distinguish to improve the well effciency of product flows from the raw materials for production processed through to deliveres finished goods to the final consumer in marketplace. According to (Christopher, 2005) resumes ,supply chain management defined as “ the management relationship among upstream and downstream with own organization suppliers, distributors and end customers to achieve the greater of customer value at minimium cost. The well link relationship among each upstream or downstream partnership the successful of a supply chain management in an
Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.
All operations manager are designers. Design in Operations management refers to the conceptual process by which customers' needs are satisfied through the use of a product or system, which derives from the physical translation of the concept. (Slack et al, third edition)
Operations refers to the transformation of raw materials(inputs) into finished products(outputs). The operations process is one of the key business functions and is a crucial component to business success. Like every business, Qantas is affected by many internal and external influences requiring it to have effective strategies to respond to these influences. Businesses that are able to adopt and utilise effective operational strategies are able to quickly adapt and either reduce or take advantage of these influences that impact the business. The effectiveness of these strategies can measured by Qantas’ performance and whether or not it is able to hold it’s competitive advantage. How well these strategies respond to the influences on operations will determine the level of success that Qantas achieves.
Before enrolling in the operations management course this fall, my first impression of operations management was that this style of management deals with the processes and ideas managers use to help solve work issues. These work issues could range from measuring customer satisfaction to organizing a work room layout that would be most beneficial to the workers at a specific time. After further research on operations management, I was able to conclude that operations management entails much more than I had originally thought. Operations management is formally defined by William J. Stevenson’s (2012) as “the management if systems or processes that create goods and/or provide services” in an earlier edition of Operations Management (p. 4).
“Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion and all logistic activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third parties service providers and customers. In essence, Supply Chain Management integrates supply and demand management within and across companies.’
Many historical milestones have shaped Operations Management, some of these are computer age, scientific management and human relations. For over two century’s operations and production management has been recognized as an imperative factor in a nation 's financial development.
Supply chain management has been defined as that process that involves the management of information, materials, and all the finances that are handled within and across the entire supply chain process (Christopher, 2016). The management is usually done through out the entire supply chain management from that moment when the suppliers are involved through all the manufacturing activities, different distribution activities, and the way that the products are served to the final product consumer (Turban, et al., 2002). The process also includes all the activities that different organizations offers to their customers as after sale services for purposes perfecting their services and products towards their highly valued customers (Christopher,
Operation function is vast, and for various organization like manufacturing, service, construction and education. The function of operation is similar for every organization by collaborating with other business sub unit for the purpose of creating value for consumer in form of product or service. This is done through managing of resources, planning of production schedules, organizing and coordinating activities between suppliers and retailer, until the end-product reaches the consumer. According to (Russell&Taylor, 2009), which stated that activities in operations management (OM) also include processes selection, layouts planning,
In order to achieve the goals of the organisation, managers have to set goals and developed a workable plan to complete the goals. Organising is one of the processes to organise people, activities and other resource in a logical way (Davidson 2009). Through the organising
According to Aquilano, Chase, and Jacobs (2005), "Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services" (p.19).
As pointed by Parsons A.L (2002), there was increasing dependent on the relationship and customers is demanding to receive high standard of products and services for them to sustain the business in the intense manufacturing environment. Besides, Xu et al. (2008) has highlighted that supplier is developing a long-term relationship with their crucial suppliers to increase the competitiveness and to establish an effective and efficient supply chain. Trend (2005) also mentioned that work closely in partnership with suppliers is the only way to survive in today’s competitive business environment.
Operations management focuses on carefully managing the processes to reduce and distribute products and services. Related activities include managing purchases, inventory control, quality control, storages, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how the operations management is carried out in an organisation depends very much on the nature of products or services in the organisation, for example, retail, manufacturing, wholesale and etcetera.
On completion of this project I have learned that how operations and managements are implemented in the organization, where the company being leader in the food service industry.
University of Phoenix(Ed.).(2003) Operations management for competitive advantage[University of Phoenix custom edition e-text]. New York: McGraw-Hill. Retrieved February 01, 2005, from university of phoenix, Resource, MGT554- operations management website: https://mycampus.phoenix.edu/secure/resource/resource.asp
In every organization, different operational functions exist to ensure the smooth learning of the organization. In order for an individual to have the knowhow on how to operate the functions delegated to them they must have implicit knowledge on the functionalities themselves. Understanding markets, customers and the company goals has always proven to be a core starting point for individuals who ply their trade in the organization. The essence of the skills is evident in globalization, cooperate social responsibility and risk management issues. In operations management, the basic principles of operations should be followed to ensure that the profitability of the organization ensures the operation of the organization is