IT Management in a Global Business Context: The Alcan Case – Part A

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Rio Tinto Alcan is one of the world’s largest producers of bauxite, alumina and aluminum. Based in Montréal, it is one of five product groups operated by Rio Tinto, a leading international mining group. The group operates large-scale, long-life assets on six continents and in 27 countries. This includes a significant presence in Canada, Australia and France. Rio Tinto Alcan currently owns, operates or has an interest in bauxite mines, alumina refineries, aluminum smelters and power generating plants. Alcan was diversified and distributed group across the globe with numerous M&A acquired companies, handling IT systems worldwide. Major IT support was in IS solutions and IT infrastructure and other project decision were made by business heads.
The case describes the evolution of IT management at the MNC during the period from 2006. At that time IT governance and the IT function itself were undergoing a complete transformation. The case follows the Vice President of Corporate Information Technology from the time of his arrival at Alcan: his observations on the current state of IT management his appointment to the position of Chief Information Officer and the development of his new strategic plan for IT management. The case presents the main features and challenges of IT management at Alcan up until the middle of 2006. The case reflects on the characteristics implications and challenges represented by IT management in a large global organization.

Accenture IT Governance Model: Alcan

According to the Accenture IT Governance Model, the right model should offer a precise road map for IT governance decision-making and a framework for allocating responsibility and accountability among top-level executives, CIO, and business unit executi...

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... There is a lack of rigor in IT operations because of numerous late project deliveries and cost overruns. Therefore, it can be argued that Ouellette’s plans support the recommendations outlined in question 4.

Accenture IT Governance model at Alcan

According to the Accenture IT Governance model, effective IT governance depends on the organizational attributes of the firm. It is apparent that Alcan is an efficient, predictable operator that focuses on operational efficiency. Accenture experts assert that such companies rely on maintaining low costs and offering mature capabilities through cost saving and sharing devices, co-sourcing and outsourcing. Ouellette’s plan aims at attaining complete integration, which moves towards cost saving and sharing devices. Therefore, it is evident that Ouellette’s plans are consistent with the suggestions made by Accenture experts.

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