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The role of Human Resource management in Health Care
The role of Human Resource management in Health Care
The role of human resource management in healthcare
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I. Introduction Human Resource Management is defined as the process of managing human talent to achieve an organization’s objectives (Bohlander & Snell, 2010). A more detailed definition is given by the Society for Human Resource Management which states that “human resource management is the function within an organization that focuses on recruiting, managing, and providing direction for the people who work in the organization” (Schmidt, 2011). The role that human resource management plays is the most vital in all business organizations. This importance is easily seen in running a health care facility. Human resource in health care is important in improving the overall patient health outcomes and the delivery of health care services. The three key contributions in health systems are human resource, physical capital and consumables. Pertaining to health care, human resource is the different kinds of clinical and non-clinical staff responsible for public and individual health involvement (World Health Organizations, 2000). Human resource is arguably the most important of the health system inputs. II. Background & History HR department originated and developed in the same method as other areas of a business. Just as jobs continue to be created as we continue to evolve as a civilized race, it is by that same manner that the human resources department came to be. “From what now are considered to be a set of defined duties, human resources originated and cultivated in the same manner as finance, purchasing, and other organizational areas. Health care organizations, especially hospitals, were once seen as fundamentally low-pressure environments that offered an escape for individuals who have at times been described as indus... ... middle of paper ... ...Health Human Resources Management. Mason, OH: Southwestern. Knouse, S. B. (2005). The Future of Human Resource Management: 64 Leaders Explore the Critical HR Issues of Today and Tomorrow. 58(4), 1089-1092. Martocchio, J.J. (2005). Research in Personnel and Human Resources Management. Burlington, MA: Elsevier. Mathis, R.L. & Jackson, J.H. (2005). Human Resource Management (11th Edition). Mason, OH: South-Western. Phillips, J.J. & Phillips, P.P. Proving the Value of HR: How and Why to Calculate ROI. Alexandria, VA: Society for Human Resource Management. Schmidt, C. (2011) From Personnel Administration to Human Resource Management: Demographic Risk Management in Hospitals. 60(6), 507-516. Townsend, K. & Bamber, G. (2011). All We Need is a Miracle: Using a Solution-Based Approach to Human Resource Management in Hospitals. Journal of Human Resources 49(2), 165-179.
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Introduction In the healthcare industry, human resource plays a significant role in ensuring patient satisfaction and quality services. Human resource in health care is one of the vital foundation blocks for a successful and functional healthcare system (McCready, 2007). Health principle inputs include human resource, physical capital, and consumables. Moreover, they comprise of nurses, midwives, opticians, health workers, physicians, registered advance practice nurses, health professions, and social and community health providers.
Noe, Raymond A., John R. Hollenbeck, Barry Gerhart, and Patrick M. Wright. Human Resource Management: Gaining a Competitive Advantage. 7th ed. Boston: McGraw-Hill Irwin, 2010. Print.
Ulrich, D., Younger, J., and Brockbank, W. 2008. “The twenty-first century HR organization.” Human Resource Management, 47, pp.829-850.
Organizations’ other resources can be hired, retained and discarded at any time but human resources needs special treatment. It needs to be carefully hired, deserve an extra effort to retain it and requires training & development to upgrade and improve its capabilities. Other resources depreciate with the passage of time but when the human resource gains more and more experience, it becomes more beneficial for the organizations. These characteristics have brought human resources to be the central element for the success of an organization. (Mohammed, Bhatti, Jariko, and Zehri, 2013, pg. 129, para. 2)
Fallon, L.F, & McConnell, C.R. (2007). Human resource management in health care. Sudbury, MA: Jones and Bartlett Publishers.
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Torrington, D., Hall, L. and Taylor, S. (2008). Human Resource Management, 7th ed. Prentice Hall.
... those roles are focusing on recruitment, employee performance management benefits, compensation, training and retention in an organization. In health care facilities the individual in charge of the Human Resources department will most likely report to one of the organization’s two top executive; the President or Chief Executive Officer (CEO) or the Executive Vice President or Chief Operating officer (COO).Most of today’s health care Human Resources function report to the top executive.
As an organisation grows and expands, the human resource department. will know that the organisation needs to recruit more staff and they plan carefully and carefully. Recruiting staff in an organisation is very expensive. and costly, so the human resource function helps the organisation to.