Hrm 531 Week 1 Assignment

Jennifer,

You have made a great point with your discussion. As a customer, I go to the store looking for specialized parts or home improvement items on a regular basis. For the most part, a majority of the managers are able to help me find what I am looking for, by the use of their technical knowledge (Kinicki & Williams, 2013). But, it doesn’t take me very long to figure out when a manager doesn’t know much about his or her department. Depending on the situation, I usually give the manager a few more chances, before I decide that I will go to another place to conduct business.

Reference

Kinicki A. & Williams, B. (2013). Management: A Practical Introduction, 6th edition. New York, NY. McGraw-Hill Companies, Inc.