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establish rapport
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How did you establish rapport: what worked, what did not work? To establish rapport with my client I introduced myself and talked a little about my major and the purpose of us meeting. I then asked her to tell me a little about herself. She came in very excited and eager to learn ways to increase fruit and vegetable consumption. She was smiling at all times and shared that she was 5 months pregnant. I congratulated her on her baby and asked her if she knew what she was having as a way to get her to feel comfortable talking with me. Before I began asking her questions I assured her that everything she shared with me was going to be kept confidential. Furthermore, I informed her that she did not have to answer at any time any question she did …show more content…
I feel this has helped me to be able to work better with my past clients. I feel my personality helps me to be able to establish rapport with my clients. I have always been an easing going person and always been humble. This I believe has helped my clients to feel comfortable with me. People that I have met throughout the years have always complimented on how comfortable they feel talking to me. This characteristic of me I believe will always help me to a certain point when working with individuals for the very first time. However, I am not close to being an expert in establishing rapport with individuals because I still a lot to learn and experience since not every individual I will meet will be the same. Unfortunately, I yet have not had the opportunity to interview someone that is not willing to open up to know how what I need more to learn from. I want to learn what it is like to counsel someone that does not care to be in our session. I feel that the more I come across difficult situations the more I can focus on what I need to practice on. Work on what strategies to use when nothing is working for me with difficult clients. I also learned that I need let my client speak more. I need to be more comfortable with moments of silence to let my client be able to process what is being discussed. I was able to reflect after the mini session that that perhaps if I would spoke less my client would have had more time to reflect and come up with more strategies to eat more fruits and vegetables. I need to learn to be okay with silence and not see those few seconds as eternity for me because those few seconds could make a difference in my client’s behavior change. In addition, because motivational interviewing is client centered and therefore always be about them. Because at the end it is them who are working to make the change in their life. They are the ones that know what is realistic or not for
The expectation in the practitioner/client relationship is that any information disclosed will not be shared with others. Confidentiality is emphasized to provide the client with a safe haven in which to share traumatic events or embarrassing personal information about themselves (Krase, 2013). Disclosing this type of sensitive information...
Allison is a 28 year old White Caucasian who is in her first-year doctoral student, doing a practicum at a community agency in a predominantly Latino neighborhood in a large urban area. Allison has a client called Carmen. Carmen is a 19 year-old Puerto Rican. Carmen and her family moved from Puerto Rico when she was 10 years old. Carmen is single, lives with her parents, and attends a nearby community college. For several sessions, Allison and Carmen had been looking on career options that Carmen has after she obtains her associates degree. In one of these sessions, Allison reviewed with Carmen various career options. After each suggestion that Allison gave to Carmen, Carmen would respond that she is interested, but she needs to consult
... comfortable as it could be considering that most therapy sessions are not conducted on a stage with video cameras recording the session. The tone of her voice remained constant throughout the session: calm, even, compassionate. Although I believe the session was a successful one, it struck me that the client’s may have been holding back based on their closed body language. Sue may have been able to get them to open up more if the session were conducted in a private office. Comprehensively, I believe this was an informative session and I enjoyed watching the video and learning different interview techniques.
The Motivational Interviewing film was very informative. I was able to get a clear understanding of what is to be expected by the therapist during a session. The film explained the therapist should engage in reflective listening, develop a growing discrepancy, avoid arguing with clients, roll with resistance and support self-advocacy. Miller believed that this approach was far more effective than traditional methods, where the therapist pushed for change. In contrast, Miller explained that motivational interviewing focused on empowerment and helping clients to become motivationally driven to change. Also, Miller stressed the importance of working alongside clients, a term he referred to as dancing. The process in which the client leads
I tried to have an open posture and to maintain eye contact as these approaches show the client that you are listening and are engaged in the conversation. I implemented silence listening and gave the client the time needed to respond. In the feedback, Jenessa mentioned that I seemed genuinely interested in what she was saying and that she appreciated having the time to elaborate on a question. Looking back at the video, I feel as if my body posture could have been better. Since we were sitting on a couch, it was hard to have that direct contact position. Also, I found that holding the clipboard was hindering my involvement as I kept glancing down at it. Moreover, I was using empathetic statement in the interview, such as "to clarify..." and "that must be difficult for you". Not only did this allow the client to add any more information if they pleased, but it also gave her comfort. In the interview, Jenessa mentioned that she was afraid of relapsing and that her hard work would be for nothing. In response, I validated her concerns by saying that they were
example: when you talk to someone that is hard of hearing and you ask them to do
When looking back on the event, I can now acknowledge how unprepared, and unsupported, I was when first introduced to Mrs X. There are many barriers to communication that can lead to the message becoming distorted, and I feel my lack of knowledge and understanding, played a big part. Therefore, as mentioned by Lishman (2009) in order to achieve effective communication, it is important to be aware of the physical, psychological, and social barriers, that could affect the communication process. Being able to effectively communicate, is an essential skill in providing person-centred care. Therefore, it involves learning to communicate effectively even when various barriers to communication are
It is actually the worst side of me that I need to change for good. To be such a passive or introvert person but indeed you are actually a very talkative person is really ashamed. It feels like somehow I am being another character side of me that I don’t even like it. However, in a good perspective way to look at my poor communication skills, I get to learn how to gain my self-confidence privately or most probably in public and to avoid misunderstanding situation as well. There were saying that we need to take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people (Rohn, 2009) and this beautiful words really motivated and inspired me to improve my communication skills. Furthermore, friends and family also helped to build the courage in and out with positive vibes that they have poured
Motivational interviewing is based on a client centered approach to therapy that uses open-ended questions, affirmation, reflective listening and summaries to help the client recognize the pros and cons of change and their reasons for resisting change thereby eliminating their ambivalence about change. Once the client deals with their ambivalence the Miller and Rollick believe that the client will be able to make the necessary changes. In addition, motivational interviewing gets the client to argue for change not the counselor. Furthermore, the client not the counselor is responsible for their progress.
I used rephrasing as a part of understanding the reason for the client’s visit and repeated the information in a way that we both could understand. The client was able to respond through the questions that I asked her in regards to her situation. I want to get a clear understanding without leaving out valuable information. In the three sessions my intentions were to make sure that what she gave me over the phone matches what she says in the interview. I made sure that when my client was speaking, I took notes on the new information or the information that was not covered in any of the previous sessions. Each session was based upon reflection because I had to make sure progress was being made or not. When my client began to discuss things in a way in which I could not understand, I was able to interpret the information in a way that she and I both understood and agreed upon. The moment an initial contact was made, I started giving my client information on informed consent forms, who I was and the number of years of my social work profession, policies and
The counseling session began with the introductions where I introduced myself as the counselor and later introduced my client. This stage is important in any counseling session since it is the time of exploration and focusing according to Gerard Egan as quoted by Wright (1998) in his essay on couselling skills. It is in this session that I was able to establish rapport and trust with my client in order to come up with a working and fruitful relationship with him. During this stage I made use of skills like questioning, where I would pose a question directly to my client, sometimes I would choose to just listen to what the client wanted to speak out while in some instances I would be forced to paraphrase the question if I felt the client did not understand the question I had asked previously. There were also other times when I would reflect through silence. During such a period, I got time to study the client and the information he had given. This being a difficult area, since some clients may not be able to volunteer information to you as the counselor, I decided to assure the client of confidentiality of any information he was willing to share with me with a few exceptions which I also told him about. Being open to him about the only times the information may not be confidential was part of my building rapport and establishing trust with him. I therefore, decided to ask the client what information he wanted to share with me and lucky enough he was ready to speak to me about different issues that he was going through.
I have a great comfort in engaging others and find it easy to communicate with people. When in a group or engaging with someone one-on-one, I do not find it uncomfortable to engage in a conversation or start one. The strengths I possess in my engagement skills are that I am an extrovert, compassionate, and communicate effectively. However, I do need to work on not always starting a conversation and allowing others to talk first. I also need to improve on my listening skills instead of always feeling that I need to make a contribution to the conversation. Even though I am able to communicate effectively, I sometimes need to remember that others deserve a chance to start an
Being nervous was a weakness because I, as the skilled helper, felt that being nervous had led to me not giving enough eye contact. Due to the fact that I was nervous I would look at the client whilst they were talking but when it was my turn to speak I was looking away. Being nervous also had a negative effect on my confidence; I believe that the session would have been better if I was not nervous and my confidence was increased. It is important that the skilled helper is not nervous because if the skilled helper is nervous then the client may feel more worse than they already do and the session would not help the client as the skilled helper is not helping them as much as they
After watching the video tape, I realised that I was quite good at using questioning skill to help the client. The closed and open questions used in the interview were considered to be acceptable and appropriate. I believe that my personal experiences have shaped my ability to appropriately apply this skill in counselling. When I was younger, I used to listen to my grandmother talking about her past and the old tales that she had heard of. I...
Getting to know your client will only help you to better know how you can help them, and