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Employee engagement sies college of management studies working paper series
Managing and co-ordinating the human resources function
Employee engagement sies college of management studies working paper series
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The people employed within a company hold the key to a more productive and efficient organization. The way in which people are managed and developed at work has major effects upon quality, customer service, organizational flexibility and costs. For any employee to be successful, businesses are starting to recognize the need for employees to be fully engaged within the company and are constantly seeking ways in which they can increase employee engagement and also motivate people to want to come to work rather than have to. Employee development is a process that has been created to help individuals within organizations to acquire and maintain a confidence and commitment that will improve performance and enhance the skills and knowledge base of the individuals and the organization as a whole. Developing people is therefore a critical process because it allows individuals to benefit in terms of personal competence, growth, adaptability and continual employability, thus creating a sense of job satisfaction. Within this essay we will be looking at key strategies that organizations adopt in order to successfully develop and engage their staff so as to benefit both the individual and the company as a whole.
`I was always conscious that I was making people come to work when they did not want to. They would rather be doing other things. So we created the conditions whereby people not only had to come to work in order to earn a living - they also wanted to come to work.' Ricardo Semler (1992)
To improve the motivation and performance in the workplace people development should be business led and strategic. Longer term goals and perspectives give coherency and direction to its employees over time. Furthermore, vision is the p...
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...iend at work'. If you put all this into place you would cultivate what the Gallup organisation illustrates as `employee engagement'. i.e. an employee who is entirely concerned and passionate about their occupation.
The essence of Peter Senge's views are that the majority of people would like to feel as motivated about their work as they do about their lives. Major organisations can adopt clear objectives in an attempt to create a engaged workforce, however through my own research I have discovered that the areas I have touched upon are just tip of the iceberg in terms creating an environment in which people will wake up on a Monday morning with the same feel good factor that is present at the weekend. In an ideal world the preferred type of organisation is one that listens to and reflects upon the heartbeat of the organisation - its employees and what they value.
Employee engagement is shaped by many internal and external variables. Basic needs such as fair pay and safe working conditions were primary considerations in the late 1800s. Early theorists focused primarily on the individual and theories and research centered on individual motivation and outcomes. Significant work was spent on reshaping tasks to improve productivity and output. As safe working conditions and fair pay became commonplace, different variables such as job enrichment and personal growth became important for individual workers.
Transformational leaders want everyone to find their personal meaning in life because it will help each individual to seek a job that is meant for them. According to Ghadi, Fernando, and Caputi (2013), “individuals seek to experience meaningful work that maximizes their sense of motivation… established the interconnection of meaningful work and personal motivation, and found that meaningful work-maximizes the possibility of intrinsic motivation.” Once an employee finds a job that is meaningful to them, it helps t...
The study of employee engagement has been a steady increase over the last ten years, due to the fact that employee engagement has a significant factor in an organization 's success and competitive advantages (Saks & Gurman, 2014). Employee engagement is defined as employees who are engaged “for the best interest of the organization, and it is associated with meaningfulness, safety, and ability” (Abu-Shamaa, Al-Rabayah & Khasawneh 2015). This results in employees being dedicated, focus and willing to do what it takes to get the tasks done. Similarly, having the effectiveness of value and pride towards their work. In contrast, employee burnout is the opposite of employee engagement. Burnout is a “syndrome of weariness with work
Employee engagement, a term devised by Gallup research group, is viewed as an important management tool for any company who wants to be an effective and productive organization. Researches have shown that employee can contribute positively to the organization vision and goal when a company engage them effectively. The employee will also feel more passionate about their work and have a sense of belonging.
Another point is the use of motivational techniques to train and develop employees, which is mentioned above.
According to Tejumola (2012), human resource development is a combination of training, education, and motivation. It can be vital in developing personal along with organizational goals. The author believes that the human resource development is a gradual process and should be given proper attention. At the first stage, this process focuses on the organizational competencies. By providing various training and developing employee through education, this process can create job satisfactions which can be vital for both organization and overall employee growth.
The employee engagement is a relatively new term in the corporate world. Due to the global nature of work and diversity of workforce, it has become a key part of competitive advantage for many organisations. The engagement at work was conceptualized by Kahn (1990:694) as the “harnessing of organisational members’ selves to their work roles; in engagement, people employ and express themselves physically, cognitively and emotionally during role performances”. The other related construct to engagement in organisational behaviour is the notion of flow. Csikszentmihalyi (1975, 1990) defines flow as the ‘holistic sensation’ that people feel when they act with total involvement.
Definition. Schaufeli’s (as cited in Truss, Delbridge, Alfes, Shantz, & Soane, 2014, p. 26) ideas on employee engagement can be explained by using the Job Demands-Resources (JD-R) model. Job demands and availability or lack of resources, both job and personal, either contribute to or deter employee engagement, this is illustrated by the JD-R (Truss et al., 2014). On the positive side, according to Truss et al. (2014) job and personal resources “foster engagement in terms of vigor (energy), dedication (persistence) and absorption (focus)” (p. 26). An employee who has the resources needed to do their job is better equipped to do the job and thereby better able to perform their job (Truss et al., 2014). Employees who are better able to meet job
There are many variables that determine how well a company operates. Effective communication, conflict resolution, motivation and employee’s self-satisfaction are some aspects that are necessary for a business to thrive. Abraham Maslow’s “Hierarchy of Need” suggests that in order to be satisfied, people have subconscious demands that should be met. The first level of his triangle design is the physiological need to survive. The second level is security; whether a person feels safe or not. The third, and most important, level for an organization’s productivity is affiliation, which is the need to feel loved or have a sense of belonging. Therefore, for one to moil in workplace, one needs to see oneself a part of the organization rather than a
Here are some figures that display how Employee engagement practices have bolstered up the efficiency and productivity of the employees and in return have augmented the profits of the companies. According to a new meta-analysis that was conducted by the Gallup organisation amongst 1.4 million employees, the organisations that focus on employee engagement practices to a large extent have reported 22% increase in productivity. These practices even impr...
Employee engagement is one of the biggest factors facing organizations today. According to Mindful Strategies, it is one of the most critical factors in business, but it has some rewarding results. If there are high results in employee engagement within an organization, then they will be high productivity, retention, and customer service according to Mindful Strategies. Also Mindful Strategies stated if employees are engaged within an organization, they are 43 percent more productive towards generating more revenue. This is why employee engagement should be implemented carefully and strategically. Employee satisfaction, productivity, retention and recruitment, innovation, and profitability are five strategies
Motivation is therefore the force that transforms and uplifts people to be productive and perform in their jobs. Maximising an employee's motivation is necessary and vital to successfully accomplish the organisation's objectives and targets. However this is a considerable challenge to any organisation's managers, due to the complexity of motivation and the fact that there is no ready made solution or an answer to what motivates people to work well (Mullins, 2002).
One of the most important theories of HRM (Human Resource Management is that of ‘Motivation’. The purpose of this theory is to explain the role of an organisation in order to encourage its people to put in the best of their efforts and abilities in a way that will help further in achieving better outcomes for the business and organisation’s goals(Armstrong, 2001). There are various techniques that can be adopted to motivate people for instance, rewards, punishments, actions to satisfy needs, psychological processes etc. This world is developing at a rapid pace and due to this development and quick changes; new ways of working and managing organisations have emerged. These
Training is an integral part of any organization’s development and is an ongoing process. Training programs will vary according to the position held within a company. “Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job” (DeCenzo & Robbins, 2007, p. 223, para. 1). Good organizations can be linked with the training and development of good employees. Any organization’s success in growth and innovation is dependent upon the talent, motivation, and leadership of its employees. Efforts made to recognize the value of each employee and the job he or she performs will contribute to a workplace environment that inspires, supports, and rewards employee development.
Motivation is the force that transforms and uplifts people to be productive and perform in their jobs. Maximizing employee’s motivation is a necessary and vital to successfully accomplish the organization’s targets and objectives. However, this is a considerable challenge to any organizations managers, due to the complexity of motivation and the fact that, there is no ready made solution or an answer to what motivates people to work well (Mullins,2002).