Hotel management
Assignment One Table Of Contents Introduction HRM Defines Traditional Approach Contemporary approach to HR Change Management Murrindindi Shire Council Experience Back Ground Human Resource Roles Organisational HRM Conclusion Introduction Human Resource management (HRM) has been seen as either having a traditional or contemporary approach. This paper will define both approaches. The HR aproach undertaken by the Murrindindi Shire Council (MSC) which was my organisation up to three months ago will be reviewed in this context as well as identifiable costs or opportunities that exist. HRM Defined Human Resource Management is the management of an organisations staff/personnel to meet the needs and achieve the purpose of the business in an efficient and effective manner. HRM is defined by Kramer McGraw Shulder (1997,p.10) as having having three purposes being „h To improve productivity „h To ensure quality of worklife and „h To ensure legal compliance It has been observed in particular that organisations tend to be very good at the legal compliance as it is legislated as it has some serious consequences if not adhered to. What is generally overlooked is the financial implications of dot points one and two. Effective human management can contribute to not only product output but also product quality. HRM managers are operating at three distinct levels as explained by Kramer McGraw Shulder (1997,p.30) strategic, managerial and operational - Operational levels (short term) can be disseminated down to lower level management or team leaders as they involve straight forward and traditional levels of HR - Staff Recruitment - Monitoring Systems - Wages, benefits packages - Annual appraisal systems - Training etc. - Managerial Level (short term) This level and following tend to be the levels of strategic importance to the organisation - Recruitment marketing plans - Long term compensation plans - Validation systems - Management development programs - Strategic (long term) - to gain competitive advantage - link functions to organisational strategies Strategy as a process is defined by (Shaun Tyson 1997 p. 278) is ¡¥a mechanism for achieving a desired objective¡¦. It can then be said that the Human Resource Strategy needs to be aligned with the organisations ¡¥business strategies¡¦ or corporate objectives. In effect one of the mechanisms to be used is that of Human Resources. Miller defined strategic HRM as ¡¥those decisions and actions which concern the management of employees at all levels in the business and which are related to the implementation of strategies directed towards creating and sustaining competitive advantage (Miller, 1987 p.
There are many reasons why men or women rape. Socioeconomic, sexual abuse as a young child, power, and anger to name a few are reasons to why peopl...
Steve jobs changed the world by creating Apple, inc, that made products that were revolutnary for there time period. He won several awards for his inventions, he died of pancreatic cancer. Steve jobs was the co-founder of apple with Stephen Wozniak. Steve jobs got fired from apple in 1984. He then started a new business called NeXT computer that made special computers for education and businesses. NeXT computers failed so he bought Pixar in 1986. Steve jobs created the ipad that came out in 2010 it is a cross between a iMac and a Iphone.
If you are interested in a management career in hospitality industry it is good to research the management position that you may be interested in. Find out what the different positions are is a good way to start your research. The two different industries within the hospitality industry are the Hotel and Lodging industry and the Restaurant industry. The different top management position in the Hotel and Lodging are: General Manager, Director of Human Resources, Director of Food and beverage, Director of Rooms Division, Director of Sales and Marketing, Director of Engineering, Director of Accounting. The different top management for the restaurant industry are: General Manager, Kitchen Manager, Bar Manager, and Dining Room Manager.
In 1919, Company founder, Conrad Hilton, purchased his first hotel in Cisco, Texas. Since that time, Hilton Worldwide has become a worldwide operator, franchisor, and licensor of hotels and timeshare properties in more than 91 countries. In nearly 100 years of existence, the Company now finds itself as one of the largest and fastest growing hospitality companies with over 4,115 properties and 678,630 rooms. With a commitment to high quality and customer satisfaction, the company has established a portfolio of 10 world-class brands including the most recognizable hotel brand in the world, the company’s flagship full-service Hilton Hotels & Resorts brand. Its premier brand portfolio includes the luxury hotel brands, Waldorf Astoria Hotels & Resorts and Conrad Hotels & Resorts, full-service hotel brands, DoubleTree by Hilton and Embassy Suites Hotels, focus-based hotel brands, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton, and the company’s timeshare brand, Hilton Grand Vacations. Hilton operated properties are staffed with more the 314,000 team members focused on providing a complete experience at each location. The company’s award-wining customer program, Hilton Honors, defined rewards programs in the industry and now has over 40 million members (Hilton Worldwide).
The first court session that was observed was about a young mother who appears to be in her twenties, her son was taken away from her when he was an infant. The reason why he was taken away because of abuse and the mother drug addiction, the court has given this young women many chances to change her life around. The first order that was given to attend parenting class, pay child support, and to be drug free. The mother had a total of two years to comply with any of the order that the judge has given her, however the mother did not comply. In result the young mother is in danger of losing her parental rights. Therefore if the parents show no concern for their child chances are the child will place with a family who provides and show adequate
Steve Jobs was the utmost CEO of all time. In the speech it states, “……… he’s been called a visionary, a creative genius, a rebel, a non-conformist, an original, the greatest CEO ever, the best innovator of all time.” In the article it states, “He was intensely focused when committed, confident enough to take risky leaps, and charismatic enough to enlist legions of employees and customers in the restless pursuit of his aspirations.” Both texts describe the traits of Steve Jobs which made him the greatest CEO of our age. Steve Jobs was an original genius he had a significant and unique imagination. It’s one thing to envision your own company broadening, but it’s another thing to envision that your company’s services and products will change people lives for the better, the way we communicate and work. Jobs built his company thinking that Apple’s products and services would change the
The most prestigious name in the industry, Hilton Hotels & Resorts stands as the stylish, enthusiastic and global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of innovative approach to products, facilities and service. They help make traveling easier with smart design, innovative restaurant concepts, authentic hospitality and assurance to the global community.
...ined in whatever he did for his whole life. Before Jobs started Apple, Wozniak suggested they just give away their new computers for the public to use. He thought they wouldn’t be able to sell anything. It was Jobs who was able to advertise and sell their computers successfully. When he was ousted from Apple, he tried to make a company just as good as Apple. He even started Pixar, which became very successful in every movie they made.
For this assignment I have carried out a job study for the Hotel Management industry.
Human Resource Management (HRM) is fundamentally another name for personnel management. It is the process of making sure the employees are as creative as they can be. HRM is a way of grouping the range of activities associated with managing people that are variously categorised under employee relations, industrial/labour relations, personnel management and organisational behaviour. Many academic departments where research and teaching in all these areas take place have adopted the title department of human resources management. HRM is a coordinated approach to managing people that seeks to integrate the various personnel activates so that they are compatible with each other. Therefore the key areas of employee resourcing, employee development, employee reward and employee involvement are considered to be interrelated. Policy-making and procedures in one of these areas will have an impact on other areas, therefore human resources management is an approach that takes a holistic view and considers how various areas can be integrated.
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.
“My learning experience, things I can achieve, the decisions I make, the people I meet and befriend and the mistakes I make tells me who I am now and who I will become.” As a child, this was a belief that my parents taught me and, so I grew up with it and became very devoted to follow it. My parents always said to me “Learn all you can.” They also taught me that the decisions I make will help me to build my own destination, and the way I treat others will say the person I am. Until this day, I continue to believe, apply and follow that belief. Today, Hospitality Management is my number one career choice I have chosen to work for the rest of my life. In many different ways, Hospitality Management reflects my third, fourth and fifth of
In 1976, Steve Jobs founded Apple Computer with his friend Wozniak in the garage of Job’s parents. In 1984, Jobs introduced the Macintosh to the world. It was a very innovative and good product but sales were not strong. Apple’s board wanted to Jobs to step down from his position. In 1985, Steve Jobs founded NeXT Inc. Steve was able to create technologically advanced product but the cost was too high to be successful. Company made first profit after 10 years of operation. In 1997, NeXT Inc was acquired by Apple Inc. In 1986, Jobs bought The Graphics Group. In 1995, the first film, Toy Story, came out. It was a big success and Pixar became one of the biggest animations producing company in the market. Jobs had opportunity to return to Apple, after Apple decided to purchase NeXT Inc. After Jobs returned to Apple, He started to invent new product. iMac was introduced to market and Jobs became permanent CEO of Apple. Apple started to expand their expertise under Jobs guidance. Apple started to introduce digital appliances like iPod, portable music player. In 2007, Apple introduced the iPhone, the very first multi-touch display cellphone. iPod and iPhone completely changed world. These inventions were not only a better product but also new way...
As there is difference in service between a 5 star and a 3 star hotel, discuss the accommodation and front office services for these two different hotels.
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. The Hotel industry not only plays an important role in the life of people but as well as the economy of the country. I spent an hour of my day relaxing in the lobby at the Fontainebleau resort in Miami, while on vacation with my family visiting from out of state. It was my first time staying at the resort so I was eager to check it out, after seeing such great reviews on Yelp and hearing great things from friends who have been there in the past. The employees working at the resort were very welcoming, professional and willing to go above and beyond to help their guests. The check-in process was very quick due to having