In Hospitality: An Introduction, it states that “hospitality is one of the largest and fastest growing industries” (Brymer 4). It constantly needs a reliable work force to support the industry and its’ growth. The hospitality industry is divided into two parts: lodging and foodservice. Within the lodging sector, jobs range from a housekeeper to a receptionist to a general manager. I chose to research the job of hotel and motel managers, because it is within my field of study. A hotel/motel manager plans, supervises, and controls the operations of a hotel or motel (Brymer 115) Hotel/motel managers make an average of $44,470 nationally, but they make an average of $56,810 in Georgia. A manager will earn more money at a luxury hotel than a motel …show more content…
I enjoy leading people and working with others to find out what would work best for them. The skill set that is acquired for this job is one that I believe I am obtained from my past jobs as a waitress and in my culinary classes from high school. This career is interesting, because of its social aspect. Hotel/motel manager’s work revolves around the happiness of their guest. Guests are the most important part of the hospitality industry (Brymer 5). If a guest is not happy, the hotel might decline in business. Managers are usually responsible for satisfying the needs of guests. They also get paid a decent amount of money to work with the guest’s needs. Although most hotel managers are on call twenty-four hours a day, they should be able to have appropriate hours if a respectable staff is hired and properly trained. The only thing I dislike about this career is that the industry might be growing, but less managers are being hired. More hotel companies are building limited-service hotels and fewer full-service. In a limited-service hotel, there aren’t as many departments, so less managers are needed. There are also some companies that have just hired one manager for a region and not just for a single hotel. Another potential downside of this career is the long hours that may be needed if there was to be a problem within the hotel. A manager could also have a problem with a guest that would require the personal attention of the manager. These things usually rarely happen, but a manager should be prepared for these occurrences. I would like to keep this option open for me as a career, because I believe that it would suit me. A hotel is a complex business with many different departments such as front office, housekeeping, food and beverage, maintenance, etc. As a manager, it is their job to keep the hotel running as efficiently
This report discusses my applied study period work experience where I worked at The Midland Hotel. I chose to work at The Midland because I wanted to gain experience at a hotel located in the United Kingdom because I wanted to have a global view of the hospitality industry. In this report, I intend to cover the following areas: an overview of the business, structure of the company, current market position, product information and a critical evaluation of my own experience.
The hospitality industry in the UK is connected a wide and diverse industries with many organizations inside the sector from sole traders to large cooperation and multinational companies. The industry has continued to grow on a great scale and it exit simultaneously with tourism and leisure services. The United Kingdom is the world’s 8th largest destination, with 32 million visiting 2013. $17.2 billion was consumed in the UK foreign tourists ("contemporary hospitality industry - Yahoo Video Search Results", 2016). Nightclubs essentially provide a place to listen to music and dance for an entrance fee. Drink and food are made available at additional service. Travel agent; Hotel/Motel Manager; Event Planner and Facilities Manager. According to Ruggless (2016) referred to the turnover rate in “the hospitality segment in 2015 rose to 72.1%, up from 66.7% in 2014, according to a recent Bureau of Labor Statistics report. The industry contributes about 3.6% to UK GDP. In the UK multiple business sector are including such as; food and beverage business, accommodation services, transportation, activities/entertainment, shopping and supporting services. The industry needs to identify people’s distinct needs and offer appropriate services and food to adapt those needs. In the UK there are over 180,000 hospitality and leisure endeavors employs over 2
The aim of proposed business is to provide quality services and good experience of hotel to the large number of tourists. The business will make both the company and the client happy because the core feature of the business is to provide best and cost-effective services and products to the person who needs it. This will also help is generating a high amount of revenue, which is one of the main ...
Hotel Management can be described as running or managing a hotel. Hotel managers are in charge of everything from housekeeping and reservations to catering and concierge services. The Hotel industry as a whole benefits from increased travel. It comprises of businesses that provide services, primary accommodations, food and beverages.
Chief amongst them is the goal of delivering a first class customer experience, which you shall achieve by recruiting and developing the best hotel management/support team, to ensure your hotel runs as effectively and efficiently as possible.
As we know that, Hotel service industry is an irreplaceable industry in every countries. The tourism industry played an essential role in the growth of their economies. The hotel industry is closely linked to the tourism industry. The most common Asian countries that we always mention are Hong Kong, China, Indonesia, Japan, Korea, Singapore, Thailand, Taiwan and so forth. At the previous decade, Asian countries’ tourist arrivals rising almost twice the rates compare to the other region. The growth of the Asian hotel management has been continues and increasing day by day despite the economic of word-wide in the past few years was uncertain due to the amount of tourism in every Asian country was no reduction. Thus,
A hotel is an establishment that supply accommodation, often meals and other services for travelers and other paying guests. It offeres paid lodging, typically on a short-term basis. Hotels often provide a number of additional customer services such as restaurant, laundry, swimming pool or childcare. As the hotel varies in size, shape and age, the exact role of the housekeeping department will differ from one hotel to another. However, whatever the type or size of hotels, with concern to the work of housekeeping, this department has one basic function, is to oversee the cleanliness and comfort of hotels.
Would you like a job with good pay, that gives you the chance to have free meals, a good retirement plan and health insurance, paid holidays, the possible chance to share in the profits of the company you work for with some positions, and the chance for career advancement and development? If you use a hospitality and tourism degree to become a restaurant manager you could have all these things, as well as become involved in the marketing of your business, high quality food preparation, managing, hiring and firing staff members, and with some jobs in some locations, the chance top interact with celebrities and members of the media to promote your restaurant.
This report describes the term known as Corporate Hospitality, identifies and describes its role and function within the market. The purpose of the report is to evaluate and explain possible benefits and issues, businesses may face when operate within the industry.
Hospitality is a large category of the field found in the service industry that encompasses all the services provided in the lodging, event planning, transportation and cruise line (Benson, 2013). Also, tourism forms part of the hospitality industry. The industry depends on the availability of the leisure time and ready to spend income from the general population. The hospitality units include luxury hotels, restaurants, and operations like serving, management, and human resource. The products that are provided is services to the customers who purchase it using their money.
The hospitality industry is an industry that focuses on customer satisfaction and meeting leisurely needs. The hospitality industry consists of fields within the service industry such as: restaurants, cruise line, lodging, and event planning and also within the tourism industry field. The hospitality industry mostly depends on the travellers’ availability of leisure time and disposable income and it is a several billion dollar industry. The hotel industry is a sector of the hospitality industry that revolves around providing accommodations for travellers. Hotels are commercially ran establishments that provide lodging accommodations for guests.
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.
The data for the research was gathered through postal questionnaires posted to five star hotels that had 50 or more bedrooms in Scotland. The purpose was to examine formal qualifications and development of general managers in hotels. The research focused on the career development of Scotland’s five-star hotel managers which looked at examining the role of formal qualifications in the career development of general managers. The audience for this study is hotel manager and people in the hotel industry or looking into the industry to see what qualifications are needed to get the career development desired. Limitations do arise because of the small sample size only taking from one area and culture of people which provides incomplete evidence to multiple factors that arise from other styles of hotels, also excluding non-five star hotels also can skew the data. A wider sample size from different hotels and from different countries needs to be undertaken. The author concludes that 76 of the sample size had formal qualifications to be a general manager but formal qualifications are not needed to become one but having them is a good starting point to have in the industry (Harper, Brown, Wilson,2005). This article is important to the hotel industry because it gives important information to former students with qualifications and people with limited experience looking to break into the industry and into a general manager 's role. This information can be applied to other hotels than just 5 star but the information collected is most applicable in a western five-star hotel and should be focused on
The frontal office of large hotels mostly uses a computerized system to manage the guest information and pass it to other departments in the hotel. The frontal office is made up of a team of people with each person having various responsibilities in handling the guests. For the small hotels front office, the reception desk may not be computerized and mostly the reception area handles all the guest information and also carries out other tasks such as showing guest to their rooms. In general the small hotels do not have a team of people or at times has very few people in handling the guests. (Bardi, 2006)
Indian Hotel industry is contributing to our economy. Almost 95% of business is from domestic traveller and maximum share being of business travel accomodation. Simultaneously we have a large number of international budget hotel chain ready for a start – up in India. India government also has approved many hotel projects in the luxury segment.