CSR And Organizational Communication

616 Words2 Pages

CSR has been defined in various ways. For example, Van Marrewijk (2003) defined CSR as a company’s voluntary activities on social concerns in business operations and in interaction with stakeholders. According to Perreault and McCarthy (2002), CSR is defined as companies’ obligation to maximize their positive effects and minimize their negative effects on society. The concept of CSR in academia has changed along with social, historical, technical, and economic changes.
CSR as institutional communication
Communication scholars have acknowledged the potential of the institutional level of organizational communication studies (Daft & Steers, 1986; Deetz, 1992; Jones et al., 2004; Lammers & Barbour, 2006; Wert-Gray et al., 1991). Since a corporation’s CSR activities and communications can be influenced by other institutions, institutional communication studies represent a useful theoretical framework to understand CSR communication. According to Lammers and Barbour (2006, p. 356), an institution is defined as “constellations of established practices guided by formalized, rational beliefs...

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